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I Can't Boot My Computer After Running Norton Power Eraser [Solved


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#1
Kvothe117

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It's my mom's laptop, so I'm not familiar with all of the specs on it. As far as I know, it is running Windows 7, I think it was up to date with SP1, and I'm fairly certain it's 32-bit. She had been having trouble with getting constantly redirected to other pages while surfing the web and similar problems, so I ran Malwarebytes and it cleaned up around thirty different items (I don't recall what they were exactly, ranged from registry keys to files with trojans and other sorts of malware). I then installed my Norton Internet Security 2012 on her computer and when it finished the install, I got the 5013,3 error (I do believe) and so I ran Norton Power Eraser as it suggested. It found four bad results, only three of which I could act upon. I don't remember the names of the results, I'm sorry about that. After it found those and started the restart sequence, Norton found some trojan that it couldn't delete on its own, but I couldn't do anything because the restart pushed on ahead. When I booted back up it brought me to the screen saying that Windows was unable to load and suggested it may be a hardware change, etc. I had the two options of starting windows repair or starting windows normally. I don't have a safe mode option. Starting normally very briefly flashed a blue screen for an instant then brought me back to the same two options. Starting repair was unable to fix the problem as system restore did not work. I greatly appreciate any help. Thanks in advance. I'll gladly follow whatever advice given and answer any questions to the best of my ability. Also, I don't know if it is important, but I tried to run the Norton Bootable Recovery Tool, but it couldn't find any restore points to reverse whatever NPE erased. I thought it may have been a boot record or something of that nature, so I tried rebuilding the MBR with Partition Wizard, but it didn't have any noticable effect.
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#2
Essexboy

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Hi this is the third one I have come across now

Reboot your computer and tap the F10 key until Edit Boot Options screen appears
Write down everything and report to me or just take a pic and show me the pic.
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#3
Kvothe117

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Thanks for your help! The screen says
Path: \Windows\System32\winload.exe
Partition: 3
Hard Disk: 983f7c98
[ /NOEXECUTE=OPTIN /MININT

Edited by Kvothe117, 17 August 2012 - 08:09 AM.

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#4
Essexboy

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Yep same problem

  • Reboot your computer and tap the F10 key until Edit Boot Options screen appears
  • Remove the /minint part by deleting it then press enter to accept the changes
  • See if you can boot into normal Windows (if not let me know and end this session)
  • If so restart and see if you are still able to boot into Windows
  • If you get the BSOD again do the following (if not proceed to OTL):
  • Go back to the Edit Boot Options screen
  • delete /minint and press enter
  • Boot into normal Windows
  • Immediately do the following
  • Click Start Menu --> All Programs --> Accessories
  • Right click on Command prompt and click Run as Administrator
  • Type the following line and press Enter. (Note : the brackets are NOT [ ] but { }, also note the spaces)
    bcdedit /set {default} winpe no
  • Restart and see if you are still able to boot into Windows (if not let me know otherwise proceed to OTL)

OTL

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    Posted Image
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    services.*
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    qmgr.dll
    /md5stop
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS /s
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

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#5
Kvothe117

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It's scanning. I had to restart as I noticed that not all of the custom scan was pasted correctly. Shouldn't take too long.
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#6
Essexboy

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Not a problem :)
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#7
Kvothe117

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Here they are. :thumbsup:

OTL logfile created on: 8/17/2012 3:05:21 PM - Run 1
OTL by OldTimer - Version 3.2.57.0 Folder = C:\Users\Stacy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.59 Gb Available Physical Memory | 65.28% Memory free
7.92 Gb Paging File | 6.53 Gb Available in Paging File | 82.39% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 218.20 Gb Total Space | 166.35 Gb Free Space | 76.24% Space Free | Partition Type: NTFS
Drive D: | 42.67 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: STACY-PC | User Name: Stacy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/08/17 14:48:42 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\Stacy\Desktop\OTL.exe
PRC - [2012/06/15 21:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccsvchst.exe
PRC - [2009/10/15 04:10:44 | 001,169,904 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
PRC - [2009/10/15 04:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/06/24 21:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/24 17:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 11:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/06/04 20:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2009/06/04 20:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe


========== Modules (No Company Name) ==========

MOD - [2010/11/20 07:19:56 | 000,232,448 | ---- | M] () -- \\?\globalroot\systemroot\syswow64\mswsock.DLL
MOD - [2010/11/20 07:19:56 | 000,232,448 | ---- | M] () -- \\.\globalroot\systemroot\syswow64\mswsock.dll
MOD - [2009/10/15 04:10:44 | 001,169,904 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
MOD - [2009/10/15 04:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
MOD - [2009/10/15 04:10:16 | 000,588,272 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\BBEngineAS.dll
MOD - [2009/09/28 01:52:34 | 000,375,280 | ---- | M] () -- c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\SQLite352.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/06/29 12:49:27 | 000,128,752 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore64.exe -- (!SASCORE)
SRV:64bit: - [2009/06/28 23:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe -- (STacSV)
SRV:64bit: - [2009/06/09 11:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2012/08/15 15:20:23 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/06/15 21:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe -- (NIS)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/12/22 17:00:58 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/06/28 23:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe -- (STacSV)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 19:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/06/04 20:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/16 16:31:23 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/07/05 21:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/07/05 21:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/06/06 23:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\ccsetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2012/05/21 20:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/04/17 21:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/04/17 20:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/25 21:18:35 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symds64.sys -- (SymDS)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 06:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/02/17 13:23:05 | 000,014,920 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2010/02/17 13:23:05 | 000,012,360 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2009/09/28 09:22:00 | 000,395,264 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/28 23:44:38 | 000,487,424 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/06/25 06:26:10 | 000,273,456 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/15 14:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/04 05:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/06/02 22:16:56 | 007,333,472 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/05/18 14:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/05/13 19:51:40 | 005,435,904 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5v64.sys -- (NETw5v64)
DRV:64bit: - [2009/05/08 03:15:18 | 000,215,552 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2012/08/16 16:42:53 | 002,068,600 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\VirusDefs\20120816.002\EX64.SYS -- (NAVEX15)
DRV - [2012/08/16 16:42:53 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/16 16:42:53 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/08/16 16:42:53 | 000,120,440 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\VirusDefs\20120816.002\ENG64.SYS -- (NAVENG)
DRV - [2012/08/15 16:08:02 | 000,509,088 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\IPSDefs\20120815.002\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/03 01:44:00 | 001,161,376 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20120803.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{1B4D2C5F-6667-43E0-B354-E4DE52B37BED}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.startsearcher.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.startsearcher.com
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{9375721F-6717-4AC1-A633-DE0F32765504}: "URL" = http://www.startsear...Terms}&src=IETB
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://www.startsear...Terms}&src=IETB


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:52566

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:52566

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.startsearcher.com
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7ADRA_en
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\SearchScopes\{73ccfd25-abe2-4bdf-ac5d-28a470a4d234}: "URL" = http://search.imesh....q={searchTerms}
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\SearchScopes\{9375721F-6717-4AC1-A633-DE0F32765504}: "URL" = http://www.startsear...chTerms}&src=IE
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://www.startsear...chTerms}&src=IE
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:52566

========== FireFox ==========

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@emusic.com/dlm-plugin: C:\Program Files (x86)\eMusic Download Manager\plugin\npemusic.dll (eMusic.com)
FF - HKLM\Software\MozillaPlugins\@funwebproducts.com/Plugin: C:\Program Files (x86)\FunWebProducts\Installr\1.bin\NPFunWeb.dll File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nosltd.com/getPlus+®,version=1.6.2.97: C:\Program Files (x86)\NOS\bin\np_gp.dll File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@emusic.com/dlm-plugin: C:\Program Files (x86)\eMusic Download Manager\plugin\npemusic.dll (eMusic.com)

FF - HKEY_LOCAL_MACHINE\software\mozilla\eMusic Download Manager\Extensions\\Components: C:\Program Files (x86)\eMusic Download Manager\xulrunner\components [2010/12/22 02:00:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\eMusic Download Manager\Extensions\\Plugins: C:\Program Files (x86)\eMusic Download Manager\xulrunner\plugins [2012/08/16 14:54:44 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\IPSFFPlgn\ [2012/08/16 16:32:04 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\coFFPlgn\ [2012/08/17 14:45:40 | 000,000,000 | ---D | M]

[2010/12/21 19:58:23 | 000,000,000 | ---D | M] (eMusic - Apple iTunes Support) -- C:\PROGRAM FILES (X86)\EMUSIC DOWNLOAD MANAGER\XULRUNNER\EXTENSIONS\[email protected]
[2010/12/21 19:58:23 | 000,000,000 | ---D | M] (eMusic - Nullsoft Winamp Support) -- C:\PROGRAM FILES (X86)\EMUSIC DOWNLOAD MANAGER\XULRUNNER\EXTENSIONS\[email protected]
[2010/12/21 19:58:24 | 000,000,000 | ---D | M] (eMusic - Microsoft Media Player Support) -- C:\PROGRAM FILES (X86)\EMUSIC DOWNLOAD MANAGER\XULRUNNER\EXTENSIONS\[email protected]
[2010/03/10 10:00:26 | 000,002,035 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\fcmdSrchFsy.xml

========== Chrome ==========

CHR - homepage: http://www.google.com

O1 HOSTS File: ([2012/01/18 22:10:24 | 000,001,401 | RHS- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O1 - Hosts: 188.119.151.113 www.google-analytics.com.
O1 - Hosts: 188.119.151.113 ad-emea.doubleclick.net.
O1 - Hosts: 188.119.151.113 www.statcounter.com.
O1 - Hosts: 69.72.252.254 www.google-analytics.com.
O1 - Hosts: 69.72.252.254 ad-emea.doubleclick.net.
O1 - Hosts: 69.72.252.254 www.statcounter.com.
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ips\ipsbho.dll (Symantec Corporation)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [Easy Dock] File not found
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\Stacy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\TYLER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
O7 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoClose = 0
O7 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLogOff = 0
O7 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - %SystemRoot%\System32\winrnr.dll File not found
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} https://lowes.2020.n...yerAX_Win32.cab (20-20 3D Viewer)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebo...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} http://picture.vzw.c...loadControl.cab (Verizon Wireless Media Upload)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://akamaicdn.we...nt/ieatgpc1.cab (GpcContainer Class)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {F8E691A0-C92E-4E42-9CDA-62FC07A9483B} http://actiftp.hosti...fiedControl.ocx (nvUnifiedControl Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{A91432EC-0AD4-4241-893F-71536BAAADF4}: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000 Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{6cb0156f-ef54-11de-afe7-806e6f6e6963}\Shell\AutoRun\command - "" = D:\Start.exe
O33 - MountPoints2\{6cb0156f-ef54-11de-afe7-806e6f6e6963}\Shell\Install\Command - "" = D:\Start.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)


CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/08/17 14:48:38 | 000,596,992 | ---- | C] (OldTimer Tools) -- C:\Users\Stacy\Desktop\OTL.exe
[2012/08/16 22:23:15 | 000,000,000 | ---D | C] -- C:\NBRT
[2012/08/16 16:42:27 | 001,129,120 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symefa64.sys
[2012/08/16 16:42:27 | 000,737,952 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtsp64.sys
[2012/08/16 16:42:27 | 000,451,192 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symds64.sys
[2012/08/16 16:42:27 | 000,405,624 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symnets.sys
[2012/08/16 16:42:27 | 000,190,072 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\ironx64.sys
[2012/08/16 16:42:27 | 000,167,072 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\ccsetx64.sys
[2012/08/16 16:42:27 | 000,037,536 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtspx64.sys
[2012/08/16 16:42:23 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NISx64\1308000.00E
[2012/08/16 16:35:44 | 000,000,000 | ---D | C] -- C:\Users\Stacy\AppData\Local\NPE
[2012/08/16 16:35:34 | 000,000,000 | ---D | C] -- C:\Users\Stacy\Documents\Symantec
[2012/08/16 16:31:23 | 000,175,736 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2012/08/16 16:31:23 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Symantec Shared
[2012/08/16 16:31:23 | 000,000,000 | ---D | C] -- C:\Program Files\Symantec
[2012/08/16 16:30:22 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NISx64
[2012/08/16 16:30:20 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Internet Security
[2012/08/16 16:30:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton Internet Security
[2012/07/19 16:10:51 | 000,000,000 | ---D | C] -- C:\Windows\Sun
[2012/05/14 20:41:45 | 000,097,160 | ---- | C] (Roger Sondermann) -- C:\Users\Stacy\AppData\Roaming\KB00009076.exe.DAT

========== Files - Modified Within 30 Days ==========

[2012/08/17 14:52:34 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/08/17 14:52:34 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/08/17 14:48:42 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\Stacy\Desktop\OTL.exe
[2012/08/17 14:47:04 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/08/17 14:44:25 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/08/17 14:44:07 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/08/17 14:43:55 | 3190,050,816 | -HS- | M] () -- C:\hiberfil.sys
[2012/08/16 16:46:48 | 000,002,503 | ---- | M] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2012/08/16 16:46:16 | 001,926,561 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\Cat.DB
[2012/08/16 16:42:39 | 000,008,942 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\VT20120731.038
[2012/08/16 16:31:23 | 000,175,736 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2012/08/16 16:31:23 | 000,007,488 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2012/08/16 16:31:23 | 000,000,855 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2012/08/16 16:19:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/08/16 15:04:24 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/08/16 14:56:54 | 000,361,088 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/08/16 14:54:45 | 000,002,016 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2012/08/16 14:30:17 | 000,001,019 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2012/08/10 00:28:35 | 000,000,172 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\isolate.ini
[2012/08/02 11:30:00 | 000,016,509 | ---- | M] () -- C:\Users\Stacy\Documents\my res.rtf
[2012/08/02 11:29:08 | 000,019,122 | ---- | M] () -- C:\Users\Stacy\Documents\stacy 2012.odt
[2012/07/19 22:18:00 | 000,000,129 | ---- | M] () -- C:\Windows\SysNative\MRT.INI

========== Files Created - No Company Name ==========

[2012/08/16 16:45:25 | 001,926,561 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\Cat.DB
[2012/08/16 16:43:19 | 000,008,942 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\VT20120731.038
[2012/08/16 16:42:27 | 000,007,496 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symds64.cat
[2012/08/16 16:42:27 | 000,007,458 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symnet64.cat
[2012/08/16 16:42:27 | 000,007,450 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\iron.cat
[2012/08/16 16:42:27 | 000,007,446 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\ccsetx64.cat
[2012/08/16 16:42:27 | 000,007,402 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtsp64.cat
[2012/08/16 16:42:27 | 000,003,435 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symefa.inf
[2012/08/16 16:42:27 | 000,002,852 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symds.inf
[2012/08/16 16:42:27 | 000,001,441 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symnet.inf
[2012/08/16 16:42:27 | 000,001,437 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtsp64.inf
[2012/08/16 16:42:27 | 000,001,419 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtspx64.inf
[2012/08/16 16:42:27 | 000,000,853 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\ccsetx64.inf
[2012/08/16 16:42:27 | 000,000,772 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\iron.inf
[2012/08/16 16:42:23 | 000,007,438 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\symefa64.cat
[2012/08/16 16:42:23 | 000,007,406 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\srtspx64.cat
[2012/08/16 16:42:23 | 000,000,172 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1308000.00E\isolate.ini
[2012/08/16 16:31:23 | 000,007,488 | ---- | C] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2012/08/16 16:31:23 | 000,000,855 | ---- | C] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2012/08/16 16:31:21 | 000,002,503 | ---- | C] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2012/08/16 16:18:31 | 000,232,960 | ---- | C] () -- C:\Windows\Installer\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}\U\[email protected]
[2012/08/16 14:53:56 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 9.lnk
[2012/08/16 14:53:56 | 000,002,016 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2012/08/16 14:30:17 | 000,001,019 | ---- | C] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2012/08/16 09:55:43 | 000,000,804 | ---- | C] () -- C:\Windows\Installer\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}\L\[email protected]
[2012/08/02 11:29:51 | 000,016,509 | ---- | C] () -- C:\Users\Stacy\Documents\my res.rtf
[2012/01/11 23:07:05 | 000,002,048 | -HS- | C] () -- C:\Windows\SysWOW64\config\systemprofile\AppData\Local\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}\@
[2012/01/11 23:07:05 | 000,002,048 | -HS- | C] () -- C:\Windows\System32\config\systemprofile\AppData\Local\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}\@
[2012/01/11 23:07:05 | 000,002,048 | -HS- | C] () -- C:\Windows\Installer\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}\@
[2011/12/13 23:57:53 | 000,000,000 | ---- | C] () -- C:\Users\Stacy\AppData\Local\{1014D5E5-1559-4D1E-91FA-5D9B2006E217}
[2011/09/18 15:31:10 | 000,000,000 | ---- | C] () -- C:\Users\Stacy\AppData\Local\{268C4C43-589F-4E0F-87B3-DE8D8A144737}
[2011/08/11 15:26:28 | 000,000,000 | ---- | C] () -- C:\Users\Stacy\AppData\Local\{9C58F3DD-C680-4C14-85ED-7CBCBB361BEF}
[2011/08/08 15:03:15 | 000,009,851 | ---- | C] () -- C:\Windows\SysWow64\mswcn-oce.dll
[2011/08/06 15:57:04 | 000,001,040 | ---- | C] () -- C:\ProgramData\svcdotnet.inc
[2011/08/06 15:56:52 | 000,000,012 | ---- | C] () -- C:\ProgramData\svcdotnet.cfg
[2011/06/04 10:07:50 | 000,000,000 | ---- | C] () -- C:\Users\Stacy\AppData\Local\{845F5DDF-985C-4AB8-983F-33C2FFBBFD0F}
[2011/05/29 14:20:55 | 000,000,632 | RHS- | C] () -- C:\Users\Stacy\ntuser.pol
[2010/12/22 16:38:14 | 000,005,632 | ---- | C] () -- C:\Users\Stacy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/08/28 20:55:15 | 000,151,552 | ---- | C] () -- C:\Windows\SysWow64\msacc-ocd.dll
[2009/12/29 22:26:33 | 000,006,504 | ---- | C] () -- C:\Users\Stacy\AppData\Roaming\wklnhst.dat
[2009/12/29 22:19:42 | 000,002,164 | ---- | C] () -- C:\Users\Stacy\AppData\Roaming\install.dat

========== LOP Check ==========

[2012/03/14 07:35:10 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\44434
[2012/08/16 16:12:49 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\F6B44
[2011/12/28 19:27:42 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\OpenOffice.org
[2012/03/15 17:33:37 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\44434
[2012/05/09 18:22:02 | 000,000,000 | -H-D | M] -- C:\Users\Stacy\AppData\Roaming\A1EF03B0
[2010/01/08 21:07:50 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\Absolute
[2010/12/17 10:08:13 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\Absolute Software
[2011/10/02 06:53:18 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\Avanquest
[2011/09/18 15:35:58 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/09/18 23:04:06 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\CoreFTP
[2010/12/21 19:58:25 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\eMusic
[2012/03/15 17:33:37 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\F6B44
[2010/10/09 19:06:07 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\IObit
[2010/12/22 16:37:40 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\MusicNet
[2010/10/06 20:40:37 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\OpenOffice.org
[2010/01/08 21:14:50 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\Template
[2010/12/22 02:52:06 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\WeatherBug
[2011/08/10 10:50:02 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\webex
[2010/08/05 16:18:45 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\WildTangent
[2010/09/29 22:04:48 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\Windows Live Writer
[2010/12/16 19:40:00 | 000,000,000 | ---D | M] -- C:\Users\TYLER\AppData\Roaming\Absolute Software
[2010/12/13 04:54:04 | 000,000,000 | ---D | M] -- C:\Users\TYLER\AppData\Roaming\Template
[2012/04/03 21:18:52 | 000,032,604 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========

< %SYSTEMDRIVE%\*.exe >
[2007/11/07 08:44:20 | 000,855,040 | ---- | M] (Microsoft Corporation) -- C:\install.exe

< MD5 for: EXPLORER.EXE >
[2011/02/26 01:23:14 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=0862495E0C825893DB75EF44FAEA8E93 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16768_none_adc24107935a7e25\explorer.exe
[2011/02/26 00:19:21 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=0FB9C74046656D1579A64660AD67B746 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_ba87e574ddfe652d\explorer.exe
[2009/07/13 20:14:20 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=15BC38A7492BEFE831966ADB477CF76F -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_b7fe430bc7ce3761\explorer.exe
[2011/02/26 00:51:13 | 002,614,784 | ---- | M] (Microsoft Corporation) MD5=255CF508D7CFB10E0794D6AC93280BD8 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20910_none_b8ce9756e0b786a4\explorer.exe
[2009/10/31 00:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_b819b343c7ba6202\explorer.exe
[2011/02/26 00:33:07 | 002,614,784 | ---- | M] (Microsoft Corporation) MD5=2AF58D15EDC06EC6FDACCE1F19482BBF -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16768_none_b816eb59c7bb4020\explorer.exe
[2011/02/25 01:19:30 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\explorer.exe
[2011/02/25 01:19:30 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe
[2011/02/26 01:14:34 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=3B69712041F3D63605529BD66DC00C48 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_b0333b22a99da332\explorer.exe
[2010/11/20 07:17:09 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=40D777B7A95E00593EB1568C68514493 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_ba2f56d3c4bcbafb\explorer.exe
[2009/12/22 18:36:57 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=700073016DAC1C3D2E7E2CE4223334B6 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_ae84b558ac4eb41c\explorer.exe
[2011/02/25 00:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\SysWOW64\explorer.exe
[2011/02/25 00:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_b9fc4815c4e292b5\explorer.exe
[2009/10/31 01:34:59 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_adc508f19359a007\explorer.exe
[2009/12/22 18:36:57 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=9FF6C4C91A3711C0A3B18F87B08B518D -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_b8d95faae0af7617\explorer.exe
[2010/11/20 08:24:45 | 002,872,320 | ---- | M] (Microsoft Corporation) MD5=AC4C51EB24AA95B77F705AB159189E24 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_afdaac81905bf900\explorer.exe
[2009/10/31 01:38:38 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=B8EC4BD49CE8F6FC457721BFC210B67F -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_ae46d6aeac7ca7c7\explorer.exe
[2009/12/22 18:36:57 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=B95EEB0F4E5EFBF1038A35B3351CF047 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_b853c407c78e3ba9\explorer.exe
[2009/07/13 20:39:10 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=C235A51CB740E45FFA0EBFB9BAFCDA64 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_ada998b9936d7566\explorer.exe
[2009/10/31 01:00:51 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=C76153C7ECA00FA852BB0C193378F917 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_b89b8100e0dd69c2\explorer.exe
[2011/02/26 01:26:45 | 002,870,784 | ---- | M] (Microsoft Corporation) MD5=E38899074D4951D31B4040E994DD7C8D -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20910_none_ae79ed04ac56c4a9\explorer.exe
[2009/12/22 18:36:57 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=F170B4A061C9E026437B193B4D571799 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_adff19b5932d79ae\explorer.exe

< MD5 for: QMGR.DLL >
[2010/11/20 08:27:23 | 000,849,920 | ---- | M] (Microsoft Corporation) MD5=1EA7969E3271CBC59E1730697DC74682 -- C:\Windows\SysNative\qmgr.dll
[2010/11/20 08:27:23 | 000,849,920 | ---- | M] (Microsoft Corporation) MD5=1EA7969E3271CBC59E1730697DC74682 -- C:\Windows\winsxs\amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.17514_none_81b6ca5c101195cd\qmgr.dll
[2009/07/13 20:41:53 | 000,848,384 | ---- | M] (Microsoft Corporation) MD5=7F0C323FE3DA28AA4AA1BDA3F575707F -- C:\Windows\winsxs\amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7600.16385_none_7f85b69413231233\qmgr.dll

< MD5 for: SERVICES >
[2011/09/18 22:32:00 | 000,000,000 | ---- | M] () MD5=D41D8CD98F00B204E9800998ECF8427E -- C:\Users\Stacy\Downloads\SERVICES
[2009/06/10 16:00:26 | 000,017,463 | ---- | M] () MD5=D9E1A01B480D961B7CF0509D597A92D6 -- C:\Windows\winsxs\amd64_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.1.7600.16385_none_6079f415110c0210\services

< MD5 for: SERVICES.EXE >
[2009/07/13 20:39:37 | 000,328,704 | ---- | M] (Microsoft Corporation) MD5=014A9CB92514E27C0107614DF764BC06 -- C:\Windows\SysNative\services.exe
[2009/07/13 20:39:37 | 000,328,704 | ---- | M] (Microsoft Corporation) MD5=24ACB7E5BE595468E3B9AA488B9B4FCB -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe

< MD5 for: SERVICES.EXE.MUI >
[2009/07/13 21:25:40 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=6507BF0DC2D1F5F32493C288EAA59277 -- C:\Windows\SysNative\en-US\services.exe.mui
[2009/07/13 21:25:40 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=6507BF0DC2D1F5F32493C288EAA59277 -- C:\Windows\winsxs\amd64_microsoft-windows-s..ontroller.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c5f238be3fa63468\services.exe.mui

< MD5 for: SERVICES.JSM >
[2011/11/11 09:30:52 | 000,004,333 | ---- | M] () MD5=54F156BA3B2F8E2291152A4ED7FC7244 -- C:\Users\Stacy\Downloads\Tor Browser\FirefoxPortable\App\Firefox\modules\Services.jsm

< MD5 for: SERVICES.LNK >
[2009/07/13 23:54:05 | 000,001,288 | ---- | M] () MD5=CA0D9F4743DFF86EBAF09D763139E958 -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk
[2009/07/13 23:54:05 | 000,001,288 | ---- | M] () MD5=CA0D9F4743DFF86EBAF09D763139E958 -- C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk

< MD5 for: SERVICES.MOF >
[2009/06/10 15:44:06 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\SysNative\wbem\services.mof
[2009/06/10 15:44:06 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.mof

< MD5 for: SERVICES.MSC >
[2009/07/13 21:23:30 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysNative\en-US\services.msc
[2009/06/10 15:38:36 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysNative\services.msc
[2009/07/13 21:08:50 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\en-US\services.msc
[2009/06/10 16:21:09 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\services.msc
[2009/07/13 21:23:30 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_003408aa160fce5b\services.msc
[2009/06/10 15:38:36 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.1.7600.16385_none_2b58d44b5f6beb8a\services.msc
[2009/07/13 21:08:50 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a4156d265db25d25\services.msc
[2009/06/10 16:21:09 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-servicessnapin_31bf3856ad364e35_6.1.7600.16385_none_cf3a38c7a70e7a54\services.msc

< MD5 for: SERVICES.PNG >
[2009/04/22 14:08:52 | 000,001,509 | ---- | M] () MD5=F4EC3ABEAE15FA9BB42D721E9D543F44 -- C:\Program Files (x86)\Dell Support Center\HWDiag\bin\Images\icons\png\24_24\services.png

< MD5 for: SERVICES.PTXML >
[2009/07/13 15:16:17 | 000,001,061 | ---- | M] () MD5=640D7DD61B1CFA6C96F80F68F78CDFA7 -- C:\Windows\SysNative\wdi\perftrack\Services.ptxml
[2009/07/13 15:16:17 | 000,001,061 | ---- | M] () MD5=640D7DD61B1CFA6C96F80F68F78CDFA7 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\Services.ptxml

< MD5 for: SERVICES.RDB >
[2010/05/21 00:34:38 | 000,262,144 | ---- | M] () MD5=00D8C85E07B0D69A27816B54E56EF85B -- C:\Program Files (x86)\OpenOffice.org 3\URE\misc\services.rdb
[2010/05/21 00:28:42 | 005,505,024 | ---- | M] () MD5=20999743CA8D1F7132B0BFCE952F2295 -- C:\Program Files (x86)\OpenOffice.org 3\Basis\program\services.rdb

< MD5 for: SERVICES.SBS >
[2010/08/17 00:32:22 | 000,033,779 | ---- | M] () MD5=8473C9C8ED1EF13CEC2AB1A3A9F1AB4E -- C:\Program Files (x86)\Spybot - Search & Destroy\Includes\Services.sbs

< MD5 for: SVCHOST.EXE >
[2009/07/13 20:14:45 | 000,020,480 | ---- | M] (Microsoft Corporation) MD5=2CEFF13ACE25A40BD8D97654944297CD -- C:\Windows\svchost.exe
[2009/07/13 20:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\SysWOW64\svchost.exe
[2009/07/13 20:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe
[2012/07/03 13:46:42 | 000,217,672 | ---- | M] () MD5=8A7F34F0BBD076EC3815680A7309114F -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon\svchost.exe
[2009/07/13 20:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\SysNative\svchost.exe
[2009/07/13 20:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_11b04b481efec48c\svchost.exe

< MD5 for: USERINIT.EXE >
[2010/11/20 07:17:48 | 000,026,624 | ---- | M] (Microsoft Corporation) MD5=61AC3EFDFACFDD3F0F11DD4FD4044223 -- C:\Windows\SysWOW64\userinit.exe
[2010/11/20 07:17:48 | 000,026,624 | ---- | M] (Microsoft Corporation) MD5=61AC3EFDFACFDD3F0F11DD4FD4044223 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_de3024012ff21116\userinit.exe
[2009/07/13 20:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe
[2009/07/13 20:39:48 | 000,030,208 | ---- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_381dabbceb60feb2\userinit.exe
[2010/11/20 08:25:24 | 000,030,720 | ---- | M] (Microsoft Corporation) MD5=BAFE84E637BF7388C96EF48D4D3FDD53 -- C:\Windows\SysNative\userinit.exe
[2010/11/20 08:25:24 | 000,030,720 | ---- | M] (Microsoft Corporation) MD5=BAFE84E637BF7388C96EF48D4D3FDD53 -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_3a4ebf84e84f824c\userinit.exe

< MD5 for: WINLOGON.EXE >
[2010/11/20 08:25:30 | 000,390,656 | ---- | M] (Microsoft Corporation) MD5=1151B1BAA6F350B1DB6598E0FEA7C457 -- C:\Windows\SysNative\winlogon.exe
[2010/11/20 08:25:30 | 000,390,656 | ---- | M] (Microsoft Corporation) MD5=1151B1BAA6F350B1DB6598E0FEA7C457 -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7601.17514_none_cde90685eb910636\winlogon.exe
[2009/07/13 20:39:52 | 000,389,120 | ---- | M] (Microsoft Corporation) MD5=132328DF455B0028F13BF0ABEE51A63A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_cbb7f2bdeea2829c\winlogon.exe
[2012/07/03 13:46:42 | 000,217,672 | ---- | M] () MD5=8A7F34F0BBD076EC3815680A7309114F -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon\winlogon.exe
[2009/10/28 02:01:57 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=A93D41A4D4B0D91C072D11DD8AF266DE -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_cc522fd507b468f8\winlogon.exe
[2009/10/28 01:24:40 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_cbe534e7ee8042ad\winlogon.exe

< HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS /s >

========== Alternate Data Streams ==========

@Alternate Data Stream - 202 bytes -> C:\ProgramData\TEMP:8927A071
@Alternate Data Stream - 104 bytes -> C:\ProgramData\TEMP:D1B5B4F1

< End of report >

Attached Files

  • Attached File  OTL.Txt   119.09KB   126 downloads
  • Attached File  Extras.Txt   38.83KB   123 downloads

  • 0

#8
Essexboy

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OK now lets give you your computer back

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image

    :OTL
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:52566
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:52566
    IE - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:52566
    O3 - HKLM\..\Toolbar: (no name) - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
    O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
    O3 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
    O3 - HKU\S-1-5-21-2804787487-2806940023-536262964-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    [2012/05/14 20:41:45 | 000,097,160 | ---- | C] (Roger Sondermann) -- C:\Users\Stacy\AppData\Roaming\KB00009076.exe.DAT
    [2012/03/14 07:35:10 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\44434
    [2012/08/16 16:12:49 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\F6B44
    [2012/03/15 17:33:37 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\44434
    [2012/05/09 18:22:02 | 000,000,000 | -H-D | M] -- C:\Users\Stacy\AppData\Roaming\A1EF03B0
    [2012/03/15 17:33:37 | 000,000,000 | ---D | M] -- C:\Users\Stacy\AppData\Roaming\F6B44

    :Reg
    [HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32]
    ""="%systemroot%\system32\wbem\wbemess.dll"
    [-HKCU\Software\Classes\clsid\{12d0253a-7c96-815c-11e0-3034bbd97cc0}]

    :Files
    C:\Windows\Installer\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}
    C:\Windows\SysWOW64\config\systemprofile\AppData\Local\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}
    C:\Windows\System32\config\systemprofile\AppData\Local\{22d0fbac-ef25-3a6a-fdd3-fdf005509cde}
    ipconfig /flushdns /c
    netsh int ip reset c:\resetlog.txt /c
    ipconfig /release /c
    ipconfig /renew /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download the attached reg file to your desktop

Double click and allow to merge

NEXT

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

    Posted Image

    Posted Image
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

AND FINALLY

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that
  • 0

#9
Kvothe117

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Alright. Sorry I took so long. I think I did everything correctly. Here are the OTL, Combofix, and AdwCleaner log files. As far as I can tell the computer seems to be running fine. It still boots into windows fine. Boot time seems normal or better than before. I'm not getting redirected to other pages or being bothered by popup ads. I did have to do the restart you suggested after Combofix created the log file, but other than that everything seems normal.

Attached Files


  • 0

#10
Essexboy

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One final run to sweep for orphans then I feel it may be time to tidy up and send you on your way

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
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#11
Kvothe117

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The quick scan didn't turn up anything. Here's the log file.

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.17.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Stacy :: STACY-PC [administrator]

8/17/2012 3:11:18 PM
mbam-log-2012-08-17 (15-11-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 237157
Time elapsed: 3 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
  • 0

#12
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:
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#13
Kvothe117

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I followed all of your steps. :thumbsup: Everything seems to be working fine. I ran a full scan through Norton Internet Security because I was still getting some auto-protect popups and it found five results; two virus, three tracking cookies. It resolved all five issues. I ran Malwarebytes afterwards to be sure everything was clear and it didn't come up with any infected objects. I've attached both logs in case they are important. I'll make sure to post back later if I have any trouble. I really want to thank you! You've been incredibly helpful through the whole process and you saved us from having to send this computer in for repair. :notworthy: I really appreciate it! My mom wanted me to thank you for her as well! :spoton: Thanks Again!

Attached Files


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#14
Essexboy

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My pleasure, the desktop files were not a problem as they had nothing to run and were just orphans

Keep safe :)
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#15
Kvothe117

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Alright, thanks. That makes sense. My mom hasn't reported any trouble. Everything is working fine. Thanks again!
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