Help would be appreciated. thank you!
windows 7 reinstallation
Started by
authenticxlove
, Aug 17 2012 07:27 PM
#1
Posted 17 August 2012 - 07:27 PM
Help would be appreciated. thank you!
#2
Posted 17 August 2012 - 07:44 PM
Before you spend your money are you sure there is not a recovery partition on your hd?
Can you get into windows right now on the laptop?
If so try this first please.
Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.
To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.
Attach it to your next reply
Can you get into windows right now on the laptop?
If so try this first please.
Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.
To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.
Attach it to your next reply
#3
Posted 17 August 2012 - 09:56 PM
Er, see, I can't do that because I'm on a guest account. The whole problem is that the only admin account is password protected. The only person who knows the password is my dad, who forgot the password.
So basically the only shot I have at having a laptop that will install programs and work properly is to reinstall the system.
So basically the only shot I have at having a laptop that will install programs and work properly is to reinstall the system.
#4
Posted 17 August 2012 - 11:11 PM
You can do it the way you are talking about because you will have a new serial number that will only work with the new OS installation disk you buy.
Be warned that you will have to format the system which will erase everything then install the OS from your new cd.
It may also delete the recovery partition if it is on the hard drive which means you cannot recover the system back to factory settings.
Also you will have to probably download all the drivers for the system so I would suggest you get all those before doing the format because you may not have internet access till the drivers are installed.
Download all the original drivers and burn them to a cd or a USB flash drive. Then you will have to go through the device manger to see what ones did not install.
So at this point is there any data you need to get off the system before you do all this? This would include pictures, music, videos office documents.
Be warned that you will have to format the system which will erase everything then install the OS from your new cd.
It may also delete the recovery partition if it is on the hard drive which means you cannot recover the system back to factory settings.
Also you will have to probably download all the drivers for the system so I would suggest you get all those before doing the format because you may not have internet access till the drivers are installed.
Download all the original drivers and burn them to a cd or a USB flash drive. Then you will have to go through the device manger to see what ones did not install.
So at this point is there any data you need to get off the system before you do all this? This would include pictures, music, videos office documents.
#5
Posted 18 August 2012 - 03:15 PM
There's not really any information that I need to save, but how do I download those drivers onto a USB?
#6
Posted 18 August 2012 - 03:20 PM
Can't you use the system you are replying to me here with?
If not do you have access to another system you can use to download the drivers and copy them to a flash drive or cdrom so you have them?
If you get me the make and model of the laptop I'll find the manufacturers site and get the original drivers linked for you.
If not do you have access to another system you can use to download the drivers and copy them to a flash drive or cdrom so you have them?
If you get me the make and model of the laptop I'll find the manufacturers site and get the original drivers linked for you.
#7
Posted 18 August 2012 - 03:40 PM
Also if the computer is reasonably new, you may be able to purchase from Dell HP or whoever it is a Windows 7 reinstallation DVD
As you already own the licence for the O/S on that computer it will be far cheaper than buying Windows 7 - as a new install with the licence.
Although even with that you will have to perform a clean install as any other re-installation will as my colleague has said require the password
As you already own the licence for the O/S on that computer it will be far cheaper than buying Windows 7 - as a new install with the licence.
Although even with that you will have to perform a clean install as any other re-installation will as my colleague has said require the password
#8
Posted 18 August 2012 - 04:50 PM
Yep a set of recovery disks will usually run about 30 dollars and will include not only Win7 but all the original drivers and programs that were installed on the system from the factory. Forgot about that option so glad you picked it up Mac.
#9
Posted 22 August 2012 - 09:51 AM
Oh yay! I contacted Dell and they're shipping me a Windows 7 disk at a discounted price, and assistance on reinstalling it to make sure it works.
Thanks so so so much!!
Thanks so so so much!!
#10
Posted 22 August 2012 - 10:23 AM
Is it the recovery disk for your system they are sending?
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