[Essexboy]

Yes run the internet repair, then once done try to connect to the net and let me know what error you get

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I'm to still use the same boxes that U checked on the repair?
Did I have any virus?

[btrfly55]

I'm to still use the same boxes that U checked on the repair?
Did I have any virus?

[Essexboy]

As far as I can see at the moment there is no malware present

Yes tick the same boxes

[btrfly55]

Hi and sorry, but could u please walk me thru what files I"m to zip and from where and how?

[btrfly55]

Ps I double clicked on it on desktop and it opens to an extract box but then does nothing?

[Essexboy]

I have extracted necessary file
Download the file from the link below to your desktop

https://dl.dropbox.c...776/CIntRep.exe

Then run it will create the necessary folders on the desktop

[btrfly55]

ok, I'll do it later but also wanted to let u know i tried running ipconfig /all under command and it wouldn't work?? tho did get message about the commands?? Since we just got att uverse recently and have so many wires, I wanted to see what my connection was..and idea why this isn't working?
As for the above, once I download it, will that run the complete repair?

[btrfly55]

It ran but I can't find a log and still no connection:(

[Essexboy]

When you try to connect what error do you get ?

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

[btrfly55]

When I try and connect, it says firefox or whatever server I try, can't find the page...Would the log for the internet repair be in that same directory too? I ran the minitool box before but u want me to run it again right?

[btrfly55]

Here it is and u can compare it to the one on my other page also...

Attached Files

•  Result scan.txt   19.2KB   206 downloads

[btrfly55]

Whoops, that was the old one! Here's the new one hopefully!!

Attached Files

•  Result.txt   19.27KB   171 downloads

[Essexboy]

OK lets now check a registry key out and file

Run OTL and in the custom scans box copy/paste the following :

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\RouterManagers\IP /s
/md5start
iprtrmgr.*
/md5stop

Press quick scan and post the resultant log

[btrfly55]

Are we making any progress?? And can u kindly delete my downloads after u are done with them?

Edited by btrfly55, 28 August 2012 - 11:53 AM.

[Essexboy]

Hi you copied the registry key name wrong, could you re-run but this time just copy and paste rather than type it in

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\RouterManagers\IP /s