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Another Trojan.ZeroAccess!inf4 problem. [Solved]


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#1
bigo_tke

bigo_tke

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Help! I have Norton 360, it is telling me that I have Trojan.ZeroAccess!inf4 and that I have to remove it manually. It has also found Trojan.Gen, and Trojan.Gen2. I have attempted to use Norton's fixes: Trojan.ZeroAccess Removal Tool, and Norton Power Eraser. These didn't do anything to help. I would really appreciate some help. Thanks in advance!



I just ran OTL and here is the log.

OTL logfile created on: 8/26/2012 8:36:17 PM - Run 1
OTL by OldTimer - Version 3.2.59.1 Folder = C:\Users\Jen\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.95 Gb Total Physical Memory | 5.78 Gb Available Physical Memory | 72.73% Memory free
15.90 Gb Paging File | 13.54 Gb Available in Paging File | 85.16% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 673.19 Gb Total Space | 479.71 Gb Free Space | 71.26% Space Free | Partition Type: NTFS
Drive D: | 21.28 Gb Total Space | 2.29 Gb Free Space | 10.78% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.07 Gb Free Space | 27.11% Space Free | Partition Type: FAT32
Drive F: | 3.09 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: JEN-HP | User Name: Jen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/08/26 20:34:58 | 000,598,528 | ---- | M] (OldTimer Tools) -- C:\Users\Jen\Desktop\OTL.exe
PRC - [2012/08/22 11:58:38 | 001,193,176 | ---- | M] () -- C:\Users\Jen\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
PRC - [2012/07/27 13:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/07/24 21:08:10 | 026,909,544 | ---- | M] (Dropbox, Inc.) -- C:\Users\Jen\AppData\Roaming\Dropbox\bin\Dropbox.exe
PRC - [2012/06/15 21:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccsvchst.exe
PRC - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
PRC - [2012/03/14 10:28:28 | 000,197,504 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2011/10/07 22:10:48 | 000,169,528 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
PRC - [2011/09/28 18:42:14 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2011/09/28 16:18:02 | 000,212,944 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
PRC - [2011/08/26 17:37:18 | 001,342,008 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
PRC - [2011/08/26 06:58:00 | 000,260,424 | ---- | M] (HP) -- C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe
PRC - [2011/08/26 06:57:40 | 000,653,128 | ---- | M] (HP) -- C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe
PRC - [2011/08/26 06:57:14 | 000,142,664 | ---- | M] (HP) -- C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe
PRC - [2011/08/19 17:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
PRC - [2011/08/09 11:46:08 | 002,656,536 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2011/08/09 11:46:06 | 000,325,912 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2011/05/20 13:10:26 | 000,013,592 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2011/05/20 13:10:12 | 000,284,440 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2011/04/14 21:17:18 | 000,113,288 | ---- | M] (Renesas Electronics Corporation) -- C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
PRC - [2010/10/12 13:56:40 | 000,979,328 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
PRC - [2009/09/25 15:57:30 | 000,537,968 | ---- | M] (PIXELA CORPORATION) -- C:\Program Files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\CameraMonitor.exe
PRC - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe


========== Modules (No Company Name) ==========

MOD - [2012/08/22 11:58:38 | 001,193,176 | ---- | M] () -- C:\Users\Jen\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
MOD - [2012/08/17 17:28:55 | 000,442,392 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\ppgooglenaclpluginchrome.dll
MOD - [2012/08/17 17:28:54 | 012,236,824 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\PepperFlash\pepflashplayer.dll
MOD - [2012/08/17 17:28:52 | 003,997,720 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\pdf.dll
MOD - [2012/08/17 17:27:36 | 000,526,872 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\libglesv2.dll
MOD - [2012/08/17 17:27:35 | 000,104,984 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\libegl.dll
MOD - [2012/08/17 17:27:23 | 000,144,424 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\avutil-51.dll
MOD - [2012/08/17 17:27:22 | 000,266,792 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\avformat-54.dll
MOD - [2012/08/17 17:27:21 | 002,480,680 | ---- | M] () -- C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\avcodec-54.dll
MOD - [2012/06/17 13:11:18 | 000,491,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\0018dd52b56988a833ee41699cf49325\IAStorUtil.ni.dll
MOD - [2012/06/17 10:50:03 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll
MOD - [2012/06/17 10:49:56 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll
MOD - [2012/05/14 14:29:38 | 000,014,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\e7cd67fc34ad0fc611c1e1244cfc6584\IAStorCommon.ni.dll
MOD - [2012/05/10 03:49:12 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\03dee80574f4ec770b6f77ca030ded6c\System.Runtime.Remoting.ni.dll
MOD - [2012/05/10 03:47:39 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\46fce56db7685a586d3eeb7c373e3c1c\WindowsBase.ni.dll
MOD - [2012/05/10 03:47:26 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll
MOD - [2012/05/10 03:47:19 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cfa9c506bfb9254c89dace7b83bc9f9d\System.Configuration.ni.dll
MOD - [2012/05/10 03:47:18 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/05/10 03:47:02 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2012/04/26 15:58:52 | 000,877,952 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\HP.SupportFramework\1.0.0.0__2a4860322af7ba08\HP.SupportFramework.dll
MOD - [2012/02/20 21:29:04 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2012/02/20 21:28:42 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2010/11/20 22:24:09 | 000,232,448 | ---- | M] () -- \\?\globalroot\systemroot\syswow64\mswsock.DLL
MOD - [2010/11/20 22:24:09 | 000,232,448 | ---- | M] () -- \\.\globalroot\systemroot\syswow64\mswsock.dll
MOD - [2009/07/21 14:42:50 | 000,364,544 | ---- | M] () -- C:\Program Files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\pxl_m17n_tool.dll


========== Services (SafeList) ==========

SRV:64bit: - [2011/07/28 00:04:48 | 001,517,328 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng)
SRV:64bit: - [2011/07/27 23:48:34 | 000,340,240 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2011/07/27 23:44:18 | 000,844,560 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc)
SRV:64bit: - [2011/06/14 13:31:06 | 000,498,688 | ---- | M] (Red Bend Ltd.) [Auto | Running] -- C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe -- (DMAgent)
SRV:64bit: - [2011/06/14 13:26:20 | 000,986,112 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe -- (WiMAXAppSrv)
SRV:64bit: - [2011/06/09 13:01:00 | 000,555,392 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe -- (EpsonCustomerParticipation)
SRV:64bit: - [2011/06/02 08:11:26 | 000,301,568 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2011/05/27 14:20:12 | 000,030,520 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Windows\SysNative\hpservice.exe -- (hpsrv)
SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/03/03 05:42:58 | 000,089,600 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\IDT\WDM\AESTSr64.exe -- (AESTFilters)
SRV - [2012/08/15 10:56:40 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/07/27 13:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/06/15 21:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe -- (N360)
SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2012/06/05 15:17:44 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/04/11 17:09:25 | 000,654,848 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2012/03/14 10:28:28 | 000,197,504 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2011/09/28 16:18:02 | 000,212,944 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe -- (jhi_service)
SRV - [2011/09/09 20:10:28 | 000,086,072 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2011/08/26 06:58:00 | 000,260,424 | ---- | M] (HP) [Auto | Running] -- C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe -- (FPLService)
SRV - [2011/08/09 11:46:08 | 002,656,536 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2011/08/09 11:46:06 | 000,325,912 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2011/06/28 20:12:08 | 002,413,056 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2011/05/20 13:10:26 | 000,013,592 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2010/10/12 12:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe -- (EpsonBidirectionalService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/26 12:44:35 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/07/05 21:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/07/05 21:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/06/06 23:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ccsetx64.sys -- (ccSet_N360)
DRV:64bit: - [2012/05/21 20:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/15 11:01:50 | 000,052,736 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/11/16 22:38:00 | 000,405,624 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/11/16 22:17:50 | 000,190,072 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ironx64.sys -- (SymIRON)
DRV:64bit: - [2011/11/09 23:28:18 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/11/09 23:28:18 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/08/16 01:51:40 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symds64.sys -- (SymDS)
DRV:64bit: - [2011/08/10 02:32:04 | 012,289,472 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2011/08/05 15:34:02 | 000,025,496 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\iwdbus.sys -- (iwdbus)
DRV:64bit: - [2011/08/05 15:34:00 | 000,034,200 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\intelaud.sys -- (intaud_WaveExtensible)
DRV:64bit: - [2011/08/03 20:28:32 | 008,604,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETwNs64.sys -- (NETwNs64)
DRV:64bit: - [2011/06/10 20:00:38 | 000,208,896 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nusb3xhc.sys -- (nusb3xhc)
DRV:64bit: - [2011/06/10 20:00:36 | 000,091,648 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nusb3hub.sys -- (nusb3hub)
DRV:64bit: - [2011/06/09 21:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/06/02 08:11:26 | 000,528,384 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2011/05/30 19:03:34 | 000,338,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2011/05/27 14:20:12 | 000,043,320 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Accelerometer.sys -- (Accelerometer)
DRV:64bit: - [2011/05/27 14:20:12 | 000,030,008 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\hpdskflt.sys -- (hpdskflt)
DRV:64bit: - [2011/05/20 12:53:44 | 000,557,848 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2011/05/19 16:25:10 | 000,182,272 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpmp.sys -- (bpmp)
DRV:64bit: - [2011/05/19 16:25:04 | 000,083,968 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpusb.sys -- (bpusb)
DRV:64bit: - [2011/05/19 16:25:00 | 000,084,480 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpenum.sys -- (bpenum)
DRV:64bit: - [2011/05/13 03:21:04 | 000,177,640 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdm.sys -- (ssadmdm)
DRV:64bit: - [2011/05/13 03:21:02 | 000,157,672 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadbus.sys -- (ssadbus)
DRV:64bit: - [2011/05/13 03:21:02 | 000,036,328 | ---- | M] (Google Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadadb.sys -- (androidusb)
DRV:64bit: - [2011/05/13 03:21:02 | 000,016,872 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdfl.sys -- (ssadmdfl)
DRV:64bit: - [2011/02/16 21:11:08 | 000,428,136 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/11/20 22:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 22:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 22:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 22:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/10/20 10:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2010/10/15 19:28:18 | 000,317,440 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud)
DRV:64bit: - [2010/07/28 12:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 16:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 16:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 15:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 15:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/05/06 16:06:00 | 000,014,464 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\wdcsam64.sys -- (WDC_SAM)
DRV - [2012/08/26 13:05:48 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\VirusDefs\20120825.007\EX64.SYS -- (NAVEX15)
DRV - [2012/08/26 13:05:48 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/26 13:05:48 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/08/26 13:05:48 | 000,125,600 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\VirusDefs\20120825.007\ENG64.SYS -- (NAVENG)
DRV - [2012/08/24 09:51:02 | 000,512,672 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\IPSDefs\20120824.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/03 01:44:00 | 001,161,376 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20120803.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.co...&l=dis&o=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{B5E1CEB3-717F-4EA7-AA1C-1CA020D36D0F}: "URL" = http://www.amazon.co...s={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia....h={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.co...&l=dis&o=HPNTDF
IE - HKLM\..\SearchScopes\{B5E1CEB3-717F-4EA7-AA1C-1CA020D36D0F}: "URL" = http://www.amazon.co...s={searchTerms}
IE - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.co...&l=dis&o=HPNTDF
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...o0&geo=US&ver=6
IE - HKCU\..\SearchScopes\{B5E1CEB3-717F-4EA7-AA1C-1CA020D36D0F}: "URL" = http://www.amazon.co...s={searchTerms}
IE - HKCU\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE - HKCU\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKCU\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_3_300_271.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=1.2.22: C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_32: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Jen\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Jen\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\IPSFFPlgn\ [2012/08/26 12:44:51 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\coFFPlgn\ [2012/08/26 20:13:14 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 11.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/08/07 14:19:52 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 11.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/08/07 14:19:52 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2012/04/11 17:06:16 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jen\AppData\Roaming\Mozilla\Extensions
[2012/05/10 19:56:26 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\kp9zzu4y.default\extensions
[2012/05/13 15:03:16 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/04/13 10:40:47 | 000,000,000 | ---D | M] (TrueSuite Website Logon) -- C:\Program Files (x86)\Mozilla Firefox\extensions\[email protected]
[2012/08/07 14:19:52 | 000,136,672 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2012/03/12 23:38:32 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/03/12 23:38:32 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - homepage: http://www.google.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms},
CHR - homepage: http://www.google.com/
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Jen\AppData\Local\Google\Chrome\Application\21.0.1180.83\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
CHR - plugin: Simple Pass 2012 (Enabled) = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\debkinhcgejcbfgjiaalomcmkedjmiaa\1.0_0\npwebsitelogon.dll
CHR - plugin: Norton Confidential (Enabled) = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.1.0.30_0\npcoplgn.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIIPT.dll
CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIUpdater.dll
CHR - plugin: Java™ Platform SE 6 U32 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
CHR - plugin: Java Deployment Toolkit 6.0.320.5 (Enabled) = C:\Windows\SysWOW64\npdeployJava1.dll
CHR - plugin: WildTangent Games App Presence Detector (Enabled) = C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: YouTube = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: Website Logon = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\debkinhcgejcbfgjiaalomcmkedjmiaa\1.0_0\
CHR - Extension: Norton Identity Protection = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.5.11_0\
CHR - Extension: Gmail = C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (TrueSuite Website Log On) - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll (HP)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (TrueSuite Website Log On) - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll (HP)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelPAN] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [EEventManager] C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [NUSB3MON] C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe (Renesas Electronics Corporation)
O4 - HKCU..\Run: [Epson Stylus NX430(Network)] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIHBA.EXE /FU "C:\Users\Jen\AppData\Local\Temp\E_S6777.tmp" /EF "HKCU" File not found
O4 - HKCU..\Run: [Spotify Web Helper] C:\Users\Jen\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe ()
O4 - Startup: C:\Users\Jen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk = C:\Users\Jen\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://hp.digitalriv..._US&keywords=%w
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Find Software on HP Download Store (Microsoft Corporation)
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_32)
O16 - DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_32)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_32)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.18.47.61 209.18.47.62
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5BC14A05-DF40-44B2-8EE7-B85122DA230C}: DhcpNameServer = 172.168.11.12
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{79D16A50-2E21-4CBE-BEC5-C7FFD0A19670}: DhcpNameServer = 209.18.47.61 209.18.47.62
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/04/12 04:38:58 | 000,000,122 | R--- | M] () - F:\autorun.inf -- [ UDF ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/08/26 20:34:57 | 000,598,528 | ---- | C] (OldTimer Tools) -- C:\Users\Jen\Desktop\OTL.exe
[2012/08/26 14:58:31 | 001,129,120 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symefa64.sys
[2012/08/26 14:58:31 | 000,737,952 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtsp64.sys
[2012/08/26 14:58:31 | 000,451,192 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symds64.sys
[2012/08/26 14:58:31 | 000,405,624 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symnets.sys
[2012/08/26 14:58:31 | 000,190,072 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ironx64.sys
[2012/08/26 14:58:31 | 000,167,072 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ccsetx64.sys
[2012/08/26 14:58:31 | 000,037,536 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtspx64.sys
[2012/08/26 14:58:00 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E
[2012/08/26 12:43:18 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\N360x64
[2012/08/26 12:43:11 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360
[2012/08/26 12:43:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton 360
[2012/08/23 15:58:35 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2012/08/23 03:20:00 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2012
[2012/08/23 03:16:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG
[2012/08/23 03:08:35 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2012/08/23 03:08:25 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2012/08/22 15:28:29 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\NPE
[2012/08/22 12:17:13 | 000,027,256 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\FixZeroAccess.sys
[2012/08/22 12:06:01 | 000,000,000 | ---D | C] -- C:\Users\Jen\Documents\Symantec
[2012/08/22 02:48:33 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
[2012/08/21 20:57:11 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{AEC24AB3-3671-4B2E-855D-00902320C4F2}
[2012/08/21 12:02:37 | 000,000,000 | -HSD | C] -- C:\Windows\SysWow64\%APPDATA%
[2012/08/21 09:42:06 | 000,000,000 | R--D | C] -- C:\Users\Jen\Dropbox
[2012/08/21 09:33:26 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
[2012/08/21 09:32:32 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Roaming\Dropbox
[2012/08/20 21:21:03 | 000,000,000 | ---D | C] -- C:\Users\Jen\Desktop\First Grade 2012-2013
[2012/08/18 11:56:53 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{FF598F11-DF74-4E6E-BFCB-22D7276A21F4}
[2012/08/18 11:56:43 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{D48F0049-7376-45E5-9862-180AF34BDAB1}
[2012/08/18 11:56:08 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{BE1C1D78-9A09-43A8-86AC-BD8CD4447027}
[2012/08/18 11:55:57 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{C8BA7339-1241-4F81-9E48-541571F3338D}
[2012/08/09 21:34:57 | 000,000,000 | ---D | C] -- C:\Windows\Sun
[2012/08/01 15:58:30 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{12983A2A-4F6A-4B8F-8E05-B7A9DD041A7D}
[2012/08/01 15:58:20 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{037E5425-9420-4673-AF71-B361DC875D7E}
[2012/08/01 14:28:11 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{BEC735B1-771B-4C0C-AF53-C97C6F8311C7}
[2012/08/01 14:28:01 | 000,000,000 | ---D | C] -- C:\Users\Jen\AppData\Local\{D31225B8-4A47-40AC-9280-2B432FBF7DFE}
[2012/07/30 15:50:39 | 000,000,000 | ---D | C] -- C:\Users\Jen\Desktop\CPR_AHA
[2011/09/28 16:18:32 | 000,020,944 | ---- | C] (Intel Corporation) -- C:\Users\Jen\AppData\Roaming\JomCap.dll
[1 C:\Users\Jen\Desktop\*.tmp files -> C:\Users\Jen\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/08/26 20:41:00 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-993033544-207020056-647668996-1001UA.job
[2012/08/26 20:34:58 | 000,598,528 | ---- | M] (OldTimer Tools) -- C:\Users\Jen\Desktop\OTL.exe
[2012/08/26 20:20:17 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/08/26 20:20:17 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/08/26 20:17:22 | 000,726,142 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/08/26 20:17:22 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/08/26 20:17:22 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/08/26 20:15:00 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/08/26 20:13:26 | 000,000,156 | ---- | M] () -- C:\Windows\Twunk001.MTX
[2012/08/26 20:13:26 | 000,000,004 | ---- | M] () -- C:\Windows\Twain001.Mtx
[2012/08/26 20:13:12 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/08/26 20:12:53 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/08/26 20:12:46 | 2106,478,591 | -HS- | M] () -- C:\hiberfil.sys
[2012/08/26 20:11:06 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/08/26 16:39:28 | 000,029,549 | ---- | M] () -- C:\Users\Jen\Desktop\calendar_2012-08-01_2012-11-01.pdf
[2012/08/26 16:26:49 | 000,002,310 | ---- | M] () -- C:\Users\Public\Desktop\Norton 360.lnk
[2012/08/26 16:26:13 | 001,515,234 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\Cat.DB
[2012/08/26 14:58:34 | 000,008,942 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\VT20120731.038
[2012/08/26 12:44:35 | 000,175,736 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2012/08/26 12:44:35 | 000,007,488 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2012/08/26 12:44:35 | 000,000,855 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2012/08/26 12:41:00 | 000,000,848 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-993033544-207020056-647668996-1001Core.job
[2012/08/23 14:06:03 | 000,000,324 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForJen.job
[2012/08/22 15:22:00 | 000,027,256 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\FixZeroAccess.sys
[2012/08/21 09:42:06 | 000,001,035 | ---- | M] () -- C:\Users\Jen\Desktop\Dropbox.lnk
[2012/08/21 09:33:44 | 000,001,045 | ---- | M] () -- C:\Users\Jen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
[2012/08/19 00:21:05 | 000,560,867 | ---- | M] () -- C:\Users\Jen\Desktop\MilwaukeeIsCool.pdf
[2012/08/16 11:01:32 | 002,237,840 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/08/10 00:44:34 | 000,000,172 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\isolate.ini
[1 C:\Users\Jen\Desktop\*.tmp files -> C:\Users\Jen\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/08/26 16:39:28 | 000,029,549 | ---- | C] () -- C:\Users\Jen\Desktop\calendar_2012-08-01_2012-11-01.pdf
[2012/08/26 16:25:51 | 001,515,234 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\Cat.DB
[2012/08/26 14:58:59 | 000,008,942 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\VT20120731.038
[2012/08/26 14:58:31 | 000,007,496 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symds64.cat
[2012/08/26 14:58:31 | 000,007,458 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symnet64.cat
[2012/08/26 14:58:31 | 000,007,450 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\iron.cat
[2012/08/26 14:58:31 | 000,007,446 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ccsetx64.cat
[2012/08/26 14:58:31 | 000,007,438 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symefa64.cat
[2012/08/26 14:58:31 | 000,007,406 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtspx64.cat
[2012/08/26 14:58:31 | 000,007,402 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtsp64.cat
[2012/08/26 14:58:31 | 000,003,435 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symefa.inf
[2012/08/26 14:58:31 | 000,002,852 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symds.inf
[2012/08/26 14:58:31 | 000,001,441 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symnet.inf
[2012/08/26 14:58:31 | 000,001,437 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtsp64.inf
[2012/08/26 14:58:31 | 000,001,419 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtspx64.inf
[2012/08/26 14:58:31 | 000,000,853 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ccsetx64.inf
[2012/08/26 14:58:31 | 000,000,772 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\iron.inf
[2012/08/26 14:58:00 | 000,000,172 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\isolate.ini
[2012/08/26 12:44:27 | 000,002,310 | ---- | C] () -- C:\Users\Public\Desktop\Norton 360.lnk
[2012/08/21 09:42:06 | 000,001,035 | ---- | C] () -- C:\Users\Jen\Desktop\Dropbox.lnk
[2012/08/21 09:33:44 | 000,001,045 | ---- | C] () -- C:\Users\Jen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
[2012/08/19 00:21:17 | 000,560,867 | ---- | C] () -- C:\Users\Jen\Desktop\MilwaukeeIsCool.pdf
[2012/04/19 10:25:47 | 000,000,000 | ---- | C] () -- C:\Windows\EEventManager.INI
[2012/04/16 07:53:57 | 000,000,071 | ---- | C] () -- C:\Windows\ENX430.ini
[2012/02/28 10:50:07 | 000,963,116 | ---- | C] () -- C:\Windows\SysWow64\igkrng600.bin
[2012/02/28 10:50:06 | 000,216,000 | ---- | C] () -- C:\Windows\SysWow64\igfcg600m.bin
[2012/02/28 10:50:05 | 000,145,804 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng600.bin
[2012/02/28 10:50:05 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2012/02/28 10:50:04 | 013,903,872 | ---- | C] () -- C:\Windows\SysWow64\ig4icd32.dll
[2011/09/06 15:34:28 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL
[2011/06/09 21:17:36 | 000,066,856 | ---- | C] () -- C:\Windows\SysWow64\SynTPEnhPS.dll

========== LOP Check ==========

[2012/08/26 20:13:34 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Dropbox
[2012/04/18 08:18:38 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Epson
[2012/06/10 19:35:02 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Garmin
[2012/04/13 12:31:25 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\IDT
[2012/04/16 08:07:20 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Leadertech
[2012/08/26 13:18:02 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Spotify
[2012/04/11 16:56:01 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Synaptics
[2012/07/16 10:07:10 | 000,000,000 | ---D | M] -- C:\Users\Jen\AppData\Roaming\Windows Live Writer
[2009/07/14 00:08:49 | 000,014,148 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
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#2
godawgs

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Hello bigo_tke, :wave:
:welcome:. My name is godawgs and I will be assisting you with your Virus / Malware issues.
I will start working on your Malware issues. This may, or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for this issue on this machine!

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.
If you have not, please adhere to the guidelines below and then carefully follow all future instructions:

You must reply to posts within four days. If you haven't replied within that time, the topic will be closed! If you need additional time to complete things, just let me know.
If you're not sure, or if something unexpected happens, Do NOT continue! Stop and ask!

This board can notify you when a new reply is added to a topic. Please read this topic to find out how to do that.

Please do not run any tools unless instructed to do so.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Do as the instructions ask, nothing extra. Do Not run things twice unless instructed.
  • If I ask a Question just answer it, don't run anything unless directed to.
Please read every post completely before doing anything.
  • Pay special attention to the NOTE: lines, or anything in red. These entries identify an individual issue or important step in the cleanup process.
  • Please make sure you are saving and printing the instructions out prior to each fix, this way you will have them on hand just in case you are unable to access this site. Some of the steps I will be asking you to do may require you to boot into Safe Mode and this process will be much easier for you to perform if the instructions are printed out for you to follow.
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
Logs from malware diagnostic or removal programs (OTL is one of them) can take some time to analyze.
  • I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forum, (sometimes :lol: )
  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
Lastly, Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. Some infections are so severe that we might encounter situations where the only recourse is to re-format and re-install your operating system. Don't worry, this only happens in severe cases, but, sadly, it does happen.
In light of this be prepared to back up your data. Have means of backing up your data available.


Yep, it's the zero access rootkit infection.

:alarm:
Warning: One or more of the identified infections on your computer is known to use a backdoor!
These are information stealing trojans installed on your computer.
Backdoor Trojans, IRCBots, keyloggers and Infostealers are very dangerous because they provide a way of accessing a computer system that bypasses security mechanisms and can steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge.

I would advise you to immediately disconnect this computer from the internet except when reading my posts, downloading the required tools and replying to this topic on this forum only.

If your computer was used for online banking, has credit card information or other sensitive data on it, I suggest you do the following:
  • All passwords should be changed to include those used for banking, email, eBay, Facebook ect; and forums. You should consider them to be compromised. They should be changed using a different computer and not the infected one. If you use the infected computer, an attacker may get the new passwords and transaction information.
  • Banking and credit card institutions should be notified of the possible security breach.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS.
Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterward. Please let me know what you decide to do.
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#3
bigo_tke

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It is a fairly new computer and doesn't have a lot of stuff on it. I'm backing up my important things and I think I will just format and re-install Windows 7.
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#4
godawgs

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Hi bigo_tke, :)

It is a fairly new computer and doesn't have a lot of stuff on it. I'm backing up my important things and I think I will just format and re-install Windows 7.

Fair enough. Do you need any help with that or are you good to go?
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#5
godawgs

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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