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Windows update and explorer issues! [Solved]


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#16
Essexboy

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Download this zip file to your desktop
Extract the cleanup_tool.exe to your desktop and run
This will cleanup any .net remnants

When you click search does the link open in a new tab or a new window

Go to Control Panel > Internet options
On the general tab select Tabs - settings
Set the settings as shown in my screenshot

[attachment=60331:Capture.GIF]
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#17
jaysgirl79

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So I ran the cleanup tool successfully so I am wondering, do I redownload the .net framework now? Also, I have the tab settings pretty much the same as what you have. It was opening a new window when I clicked on a link but now it just opens up in a new tab. I was able to get it to do that but it used to just go to the page in the same window/tab.
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#18
Essexboy

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The way IE handles an clicked link is determined by the bottom group
Under "Open links from other programmes

Yes try the updates now for dot net and let me know the result

As it stands you should only need .net 4
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#19
jaysgirl79

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I was able to download .net 4.5 sucessfully so there are no new updates related to that. I now have the Microsoft visual C++ update not working.... Do I even need this program? So I changed the options for clicking links to open links from other programs: in the current tab or window... but the problem is still happening. thanks again for your time!
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#20
Essexboy

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Download an run this MS update and then retry the windows updates ... We are getting there
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#21
jaysgirl79

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I installed the update and there was still a windows update that failed:
Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

Installation date: ‎08/‎09/‎2012 6:45 PM

Installation status: Failed

Error details: Code 643

Update type: Important

A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
http://go.microsoft..../?LinkId=216803

Help and Support:
http://support.microsoft.com
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#22
Essexboy

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Don't you just love MS updates

OK go here and download and then install these two updates and then try again :


vcredist_x64.EXE
vcredist_x86.EXE



Meanwhile how is the rest of the computer behaving ?
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#23
jaysgirl79

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I did the updates but the exact same update did not work. Will I have to worry about it since it is from the 2008 SP?
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#24
Essexboy

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Only if you use Visual studio or programme in C++

How is the computer behaving now ?
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#25
jaysgirl79

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So everything with the updates is working fine except for the visual c++ one. Still never got the explorer issues figured out. It doesn't seem to matter what I change the settings to. There are still occasional shutdowns but that may be due to the temperatures! Thanks so much for all your help.
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#26
Essexboy

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You can hide that update by right clicking and selecting hide

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:
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#27
jaysgirl79

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So I completed the list from above. Everything worked except for a few updates like Adobe Reader, Itunes and some windows live essentials. Everything seems to be running smoother as well. Thanks so much!
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#28
Essexboy

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Do you want those updates ?
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#29
jaysgirl79

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I don't know, maybe I will need the itunes to update. Both of them said something about a missing key or something...
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#30
Essexboy

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In that case it may be an idea to install the entire programme over the top rather than update them
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