New Laptop Battery, Charger "Unknown"
Started by
PujaRC
, Sep 04 2012 01:07 PM
#1
Posted 04 September 2012 - 01:07 PM
#2
Posted 04 September 2012 - 02:12 PM
Hi,
Check if the tips on this article Solution for Laptop Battery not charging when plugged in.
Also make sure if you use another charger that it have the same output values for voltage and amperage (this could be higher).
Check if the tips on this article Solution for Laptop Battery not charging when plugged in.
Also make sure if you use another charger that it have the same output values for voltage and amperage (this could be higher).
#3
Posted 04 September 2012 - 02:19 PM
PujaRC
You say that the replacement battery is compatible but I am afraid that it is well documented that Dell notebooks (and many other brand names) do not like and indeed will not function correctly or if at all with third party - non propriety hardware which includes replacement batteries and AC adapters, see http://nctritech.wor...vendor-lock-in/
Return the replacement battery and obtain a genuine Dell replacement as this is the only way you can rule out the battery as the cause.
You say that the replacement battery is compatible but I am afraid that it is well documented that Dell notebooks (and many other brand names) do not like and indeed will not function correctly or if at all with third party - non propriety hardware which includes replacement batteries and AC adapters, see http://nctritech.wor...vendor-lock-in/
Return the replacement battery and obtain a genuine Dell replacement as this is the only way you can rule out the battery as the cause.
#4
Posted 04 September 2012 - 02:19 PM
The battery is not the problem. I'm sure it's the charger because on the bios screen it says "Adapter = Unknown" when, in fact, it is the original adapter.
#5
Posted 04 September 2012 - 02:22 PM
If that is the case purchase a genuine Dell AC adapter, good luck and let us know how it goes.
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