[butch1954]

i have a dell inspiron 580. i replsced the mother board. now i can't get windows to boot normally.also, the hard drive isn't detected in the bios. it says no boot device.

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Hi,

Make sure all the Hard Disk cables are firmly connected to the motherboard and to the HDD, the HDD will have two cables connected one for power and other for data (red cable connects to the motherboard).

[SleepyDude]

Hi,

Make sure all the Hard Disk cables are firmly connected to the motherboard and to the HDD, the HDD will have two cables connected one for power and other for data (red cable connects to the motherboard).

[rshaffer61]

Did you replace the motherboard with the exact make and model motherboard?
If not then the drivers probably will not allow it to boot correctly.
As far as not seeing it in bios is it a IDE or SATA drive?

[butch1954]

thanks for your quick reply. i fixed the hard drive problem. i have one more problem. i seem to have lost the ability to get an internet connection. the network adaptors dissappeared. does anyone know how i can re-install them? it is a wired connection.

Edited by butch1954, 07 September 2012 - 02:19 AM.

[rshaffer61]

Great to hear , how did you resolve it?
Is the network connection on the motherboard? If so we need to know the motherboard make and model to help. Sadly you have provided us with no info.

[butch1954]

it wasn't powered up.it's an intel. BOXDH57DD motherboard.the network connection is on the board.there is no card.i have the drivers disk that came with the computer.

[rshaffer61]

OK now lets see if it is even recognized.

Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[butch1954]

i can't send what you want. my comuputer can't connect to the network. i can tell you there is a lock on the ethernet controller and the pci serial port.

[rshaffer61]

OK is the computer in question what you are using to reply to me here?

[butch1954]

dell laptop

[rshaffer61]

I don't understand your answer. If the computer in question is not capable of getting on the internet then are you using a different dell laptop to reply to me here?
By locked on the above mentioned entries are you saying there is a yellow exclamation mark or a red X on those entries?

[butch1954]

it is a small padlock on their icon.i don't mean to confuse you. if you would like,

Edited by rshaffer61, 07 September 2012 - 09:08 AM.
Deleted phone number for security

[rshaffer61]

OK first thing is I need you to check the bios and make sure the onboard peripherals like the nic or network are enabled.

[butch1954]

they are enabled.

[rshaffer61]

This padlock situation has me scratching my head. Let me ask can you restart the system and go into Safe Mode with Networking. See if the it works then. If so we may be dealing with a driver or service issue.