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Computer freezes-up 1 minute after startup. And cursor freezes too.


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#16
WhiteHat

WhiteHat

    Trusted Helper

  • Retired Staff
  • 1,925 posts
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

The following will implement some cleanup procedures as well as reset System Restore points:

Remove OTL

Run OTL and hit the Posted Image cleanup button. It will remove all the programmes we have used plus itself.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
  • (If you use Windows 7/Vista)
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

  • (If you use Windows XP)
  • Go to Start > All Programs > Acessories > System Tools > System Restore.
  • Select the option Create a restore point and click in Next.
  • Type in a name i.e. Clean
  • Select Create

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place??

Keep safe.
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#17
WhiteHat

WhiteHat

    Trusted Helper

  • Retired Staff
  • 1,925 posts
A slow computer does not mean there is malware present. I don't see anything in your Hijack This log to indicate that your problem is malware related. I will post the following info to get you started in the right direction, but if you need further help with this you will have to post a new topic in the proper Operating System Forum. I'm closing this topic.

Here are some routine maintenance practices that you should do on a regular basis to keep your machine running efficiently:

Disk Cleanup:

http://www.theelderg...nup_utility.htm

Defrag your HD:

http://artsweb.bham....rag-win2kxp.htm

Run chkdsk:

To use Chkdsk, click Start and My Computer. Right-click the hard drive you want to check, and click Properties. Select the Tools tab and click Check Now. Check both boxes. Click Start. You'll get a message that the computer must be rebooted to run a complete check. Click Yes and reboot. Chkdsk will take awhile, so run it when you don't need to use the computer for something else.

Remove unnecessary startups

This should be done through the System Configuration Utility. Go to Start > Run and type in msconfig.
Click OK or hit the Enter key.

Click on the "Startup" tab and remove the check by the items that you have determined are unnecessary. Click "Apply" then "Close"

You will be prompted to restart. Go ahead and restart.

Upon restart you will be confronted with a dialogue box warning about running in selective startup. Just ignore that message and put a check in the box by "Don't show me this message or launch the System Configuration Utility when Windows starts" and click "OK". You will not be bothered by the message again.

Keep in mind that some entries will be re-enabled in the startups each time you use that particular program. Therefore, you will have to find the option in that programs preferences that says something like "Load with Windows" or "Run when Windows Starts" and disable that option.

Go here for info on msconfig:

http://www.pacs-port...artup_index.htm

You can look up the startups at the following links to help determine what is needed and what is not:

http://computercops....tartupList.html

http://www.bleepingc...r.com/startups/

http://www.answersth...es/tasklist.htm

http://www.windowsst...start=50&end=75

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, have followed the steps above, and still suspect you may be infected, please contact a staff member with the address of the thread to have it reopened.

Everyone else please begin a New Topic.
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