Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

maliprog...got locked out , can we try again! [Closed]


  • This topic is locked This topic is locked

#16
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
OK. Can you tell me how is your system now? Is there any error messages?

From what I see you should be able to access Internet now.
  • 0

Advertisements


#17
tobefree2

tobefree2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Hi, we can access internet, but system does seem slow at times. The folder that contained the original suspect files does not open on computer startup. Should i delete those files? I have also noticed that my antimalware programme is not updating , so will try uninstall, reinstall.
Do you have any other suggestions or do you think we have sorted what we originally set out to do.
regards
  • 0

#18
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts

The folder that contained the original suspect files does not open on computer startup.


Can you write me full path to that directory (for example C:\Program Files\Bad directory)

I have also noticed that my antimalware programme is not updating , so will try uninstall, reinstall.


Yes please. Try to reinstall your antivirus solution and let me know results.

Do you have any other suggestions or do you think we have sorted what we originally set out to do.


After we sort these first two problems we will try to speed your system a little bit so stick with me.
  • 0

#19
tobefree2

tobefree2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
uninstalled antimalware programme and reinstalled. Not updating.
  • 0

#20
tobefree2

tobefree2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
this is the directory path of the suspect file.

c:\documents\hrupprog.die.now
  • 0

#21
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hi tobefree2,

Step 1

I don't think it's bad but let check it out.

Please go to: VirusTotal
  • Click the Choose File button and search for the following file:

    c:\documents\hrupprog.die.now
    
  • Click Open
  • Then click Scan it! button
  • Please be patient while the file is scanned.
  • Once the scan results appear, please provide them in your next reply.

NOTE: If it says already scanned -- click Reanalyze now button

Step 2

Can you please uninstall your antivirus and try one of these:


Try to update it and let me know results.

Step 3

Please don't forget to include these items in your reply:

  • VirusTotal log
It would be helpful if you could post each log in separate post using "Add Reply" button
  • 0

#22
tobefree2

tobefree2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
VirusTotal
SHA256: 9b38b8f5877f2395b4361c1f68c059078ee9c0c8b0cbb22c97d2906e011e40a3
File name: HRUPPROG.DIE.NOW
Detection ratio: 0 / 41
Analysis date: 2012-09-25 18:51:39 UTC ( 1 minute ago )
0
0
More details
Antivirus Result Update
Agnitum - 20120925
AntiVir - 20120925
Antiy-AVL - 20120924
Avast - 20120925
AVG - 20120925
BitDefender - 20120925
CAT-QuickHeal - 20120925
ClamAV - 20120925
Commtouch - 20120925
Comodo - 20120925
DrWeb - 20120925
Emsisoft - 20120919
eSafe - 20120924
ESET-NOD32 - 20120925
F-Prot - 20120925
F-Secure - 20120925
Fortinet - 20120925
GData - 20120925
Ikarus - 20120925
Jiangmin - 20120925
K7AntiVirus - 20120925
Kaspersky - 20120925
Kingsoft - 20120925
McAfee - 20120925
McAfee-GW-Edition - 20120925
Microsoft - 20120925
Norman - 20120925
nProtect - 20120925
Panda - 20120925
PCTools - 20120925
Rising - 20120925
Sophos - 20120925
SUPERAntiSpyware - 20120911
Symantec - 20120925
TheHacker - 20120925
TotalDefense - 20120925
TrendMicro - 20120925
TrendMicro-HouseCall - 20120925
VBA32 - 20120925
VIPRE - 20120925
ViRobot - 20120925

Comments
Votes
Additional information

No comments
  • 0

#23
tobefree2

tobefree2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
VirusTotal
SHA256: 9b38b8f5877f2395b4361c1f68c059078ee9c0c8b0cbb22c97d2906e011e40a3
File name: HRUPPROG.DIE.NOW
Detection ratio: 0 / 41
Analysis date: 2012-09-25 18:51:39 UTC ( 1 minute ago )
0
0
More details
Antivirus Result Update
Agnitum - 20120925
AntiVir - 20120925
Antiy-AVL - 20120924
Avast - 20120925
AVG - 20120925
BitDefender - 20120925
CAT-QuickHeal - 20120925
ClamAV - 20120925
Commtouch - 20120925
Comodo - 20120925
DrWeb - 20120925
Emsisoft - 20120919
eSafe - 20120924
ESET-NOD32 - 20120925
F-Prot - 20120925
F-Secure - 20120925
Fortinet - 20120925
GData - 20120925
Ikarus - 20120925
Jiangmin - 20120925
K7AntiVirus - 20120925
Kaspersky - 20120925
Kingsoft - 20120925
McAfee - 20120925
McAfee-GW-Edition - 20120925
Microsoft - 20120925
Norman - 20120925
nProtect - 20120925
Panda - 20120925
PCTools - 20120925
Rising - 20120925
Sophos - 20120925
SUPERAntiSpyware - 20120911
Symantec - 20120925
TheHacker - 20120925
TotalDefense - 20120925
TrendMicro - 20120925
TrendMicro-HouseCall - 20120925
VBA32 - 20120925
VIPRE - 20120925
ViRobot - 20120925

Comments
Votes
Additional information

No comments
  • 0

#24
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hi tobefree2,

As you can see these files are not suspicious. Did you tried new AV software?
  • 0

#25
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP