[admin]

I am closing this topic blah12. Should you require further assistance from this site you'll have to start a new topic. Due to the complicated nature of malware removal, we only allow one helper to reply to a malware removal topic. A good analogy is having to put something together after someone else has taken it apart. It's going to take longer, and may not be done correctly.

Please understand we are a site of volunteers, located across the globe. People offering help in their free time, across time zones can take time. Also, while it may look to you like someone else is getting faster help, it's most likely because of the nature of their infection. Yours may require additional research, or there could be consultation happening behind the scenes. The help we offer is world-class, and free. It's not fast. If you can't wait, there are many pay options available that offer fast service.