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My PC keeps failing


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#31
rshaffer61

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File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System


This is what I am seeing as the cause.


ok I need you to do the following and let me know what it says

Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your CD/DVD drive controller which will most likely be the Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
Click OK and exit all windows
Reboot to make sure all settings take affect and then try your cdrom drive. Reply back with your results
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#32
LptpUser13

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File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System


This is what I am seeing as the cause.


ok I need you to do the following and let me know what it says

Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your CD/DVD drive controller which will most likely be the Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
Click OK and exit all windows
Reboot to make sure all settings take affect and then try your cdrom drive. Reply back with your results



OK, I went into all the things listed, went into IDE ATA/ATAPI controllers and selected from the 3 listed the one titled Secondary IDE Controller (hope that was the right one), then changed device one's transfer mode to PIO only. My CD-ROM drive still works. I thought it was doing good until it crashed/restarted again, and continues too.
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#33
rshaffer61

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Continues to do what?
Reboot or the cdrom is still working correctly or not?
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#34
LptpUser13

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Continues to do what?
Reboot or the cdrom is still working correctly or not?


Crash and reboot.
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#35
rshaffer61

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Then it is looking more like either the PSU or the motherboard is the culprit.
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#36
LptpUser13

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Then it is looking more like either the PSU or the motherboard is the culprit.


So if that's the problem, it means having to replace items correct? Is there a way to confirm that it is one of those that is the problem or does my PC's actions alone basically lead to that conclusion?
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#37
rshaffer61

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Do you have a XP installation cd?
Please try the below and let me know what the results show.



Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Mediafire .
Register and upload your file.
Then reply with the link located to the right of your now uploaded file on Mediafire


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#38
LptpUser13

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Do you have a XP installation cd?
Please try the below and let me know what the results show.



Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Mediafire .
Register and upload your file.
Then reply with the link located to the right of your now uploaded file on Mediafire


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions



I tried the non-disk version and it said it couldn't run it. I have this disk that came with my laptop (in attached photo), is it the disk needed? I did not want to run it without checking due to the warning on it that it will erase drivers when used(just in-case that would do more harm than help).

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#39
rshaffer61

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OK the warning is if we actually use it to install the OS itself. What we are doing with SFC is checking to make sure the System Files are good and not corrupted.
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#40
LptpUser13

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OK I tried running both versions and the little message came up each time (attached screen shot).

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  • scannow prob.JPG

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#41
rshaffer61

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Are you typing in sfc /scannow or sfc/scannow :whistling:
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#42
LptpUser13

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Are you typing in sfc /scannow or sfc/scannow :whistling:


When I typed in sfc /scannow it would give me an error message the same way it would the other version( it would do 'sfe' not found etc), I just tried again by cut and paste and it worked :confused: . I have to put my disk in now, so I will post my results when I finish.
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#43
rshaffer61

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What you typed in was sfe and not sfc
Take a look at the screenshot you posted. It clearly says sfe
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#44
LptpUser13

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What you typed in was sfe and not sfc
Take a look at the screenshot you posted. It clearly says sfe


My stupid mistake :upset: (Printed out directions from page, small/kinda hard to read font, no reading glasses) Sorry... :headhurt:
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#45
rshaffer61

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Let me know if the new instructions finally work. :thumbsup:
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