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Wife's Dell Laptop bogged down

Started by elkski , Sep 19 2012 08:34 AM

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#1
elkski

Posted 19 September 2012 - 08:34 AM

Member

Member
193 posts

Last week after running fine for many months A kid who has a 8 month old Mac needed to print and since she has not learned how to hook up to the family network she emailed her document to the wife's computer to print it... After that wife just couldn't do anything. I had the same trouble under my user(admin) Just to slow to do anything. I basically had to boot in safe mode and was able to run MBAM. IT still seemed to be having slow problems and I gave up for a week. This am it seemed to boot up ok in regular mode. I was able to shut of Norton and download and run OTL. I was also able to update dn run windows updates... Mbam wouldn't seem to run. I did try to run Rkill. Mbam kept wanting to do an update and install and never run. But I will await further instructions.
While it seems to be running I wanted to ask for help in making sure it is clean.
Thanks for your considerations.
I have worked with you guys a few times before... I tend to log in more at say 6am MST until 5pm MST so it might help if our schedules coincided.

Edited by elkski, 19 September 2012 - 09:03 AM.

#2
elkski

Posted 19 September 2012 - 09:01 AM

Member

Topic Starter
Member
193 posts

OTL logfile created on: 9/19/2012 8:43:24 AM - Run 2
OTL by OldTimer - Version 3.2.64.0 Folder = C:\Users\Randy\Downloads
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.93 Gb Total Physical Memory | 4.02 Gb Available Physical Memory | 67.71% Memory free
11.87 Gb Paging File | 9.89 Gb Available in Paging File | 83.34% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 457.06 Gb Total Space | 398.18 Gb Free Space | 87.12% Space Free | Partition Type: NTFS
Drive D: | 3.86 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: C-PC | User Name: Randy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/09/19 08:11:28 | 000,600,064 | ---- | M] (OldTimer Tools) -- C:\Users\Randy\Downloads\OTL(2).exe
PRC - [2012/09/07 17:04:46 | 000,676,936 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/09/07 17:04:46 | 000,399,432 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/04/05 00:25:10 | 000,101,376 | ---- | M] () -- C:\Program Files (x86)\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe
PRC - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2011/08/03 22:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe
PRC - [2011/07/22 19:27:22 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2011/06/06 13:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2009/10/15 03:10:44 | 001,169,904 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
PRC - [2009/10/15 03:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/06/24 20:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/24 16:31:44 | 001,942,792 | ---- | M] (Sensible Vision ) -- C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
PRC - [2009/06/24 16:31:44 | 000,095,496 | ---- | M] (Sensible Vision ) -- C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
PRC - [2009/06/24 16:31:22 | 002,368,776 | ---- | M] (Sensible Vision ) -- c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
PRC - [2009/06/24 16:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe

========== Modules (No Company Name) ==========

MOD - [2012/05/13 09:45:09 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll
MOD - [2012/05/13 09:45:04 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/05/13 09:44:56 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2012/01/09 21:06:11 | 008,527,008 | ---- | M] () -- C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
MOD - [2011/07/22 19:27:21 | 001,850,328 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2009/10/15 03:10:44 | 001,169,904 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
MOD - [2009/10/15 03:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
MOD - [2009/10/15 03:10:16 | 000,588,272 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\BBEngineAS.dll
MOD - [2009/09/28 00:52:34 | 000,375,280 | ---- | M] () -- c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\SQLite352.dll
MOD - [2009/06/24 16:32:34 | 000,089,352 | ---- | M] () -- C:\Windows\SysWOW64\FAIEExtension.dll
MOD - [2009/06/24 16:31:46 | 000,059,144 | ---- | M] () -- C:\Windows\SysWOW64\FAib.dll
MOD - [2009/06/24 16:31:00 | 000,234,760 | ---- | M] () -- C:\Windows\SysWOW64\FACrashRpt.dll

========== Services (SafeList) ==========

SRV:64bit: - [2011/05/12 00:14:34 | 000,134,144 | ---- | M] (DEVGURU Co., LTD) [Auto | Running] -- C:\Windows\SysNative\ptumlcmsvc64.exe -- (ptumlcmsvc)
SRV:64bit: - [2009/07/17 11:06:22 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/07/13 19:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 19:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV:64bit: - [2009/06/29 14:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe -- (STacSV)
SRV:64bit: - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2012/09/07 17:04:46 | 000,676,936 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/09/07 17:04:46 | 000,399,432 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Disabled | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/04/05 00:25:10 | 000,101,376 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe -- (wgsslvpnsrc)
SRV - [2011/10/21 16:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2011/08/03 22:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe -- (N360)
SRV - [2011/06/06 13:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2010/11/26 14:04:18 | 000,013,160 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe -- (GoToAssist)
SRV - [2009/06/29 14:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe -- (STacSV)
SRV - [2009/06/24 16:31:22 | 002,368,776 | ---- | M] (Sensible Vision ) [Auto | Running] -- c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe -- (FAService)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter)
SRV - [2007/01/11 04:02:00 | 000,126,464 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE -- (EPSON_PM_RPCV4_01)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/09/07 17:04:46 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/04/05 00:24:14 | 000,031,232 | ---- | M] (The OpenVPN Project) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tap0901.sys -- (tap0901)
DRV:64bit: - [2012/03/01 00:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/08/21 20:53:36 | 000,451,704 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\symtdiv.sys -- (SYMTDIv)
DRV:64bit: - [2011/08/21 20:53:35 | 000,221,304 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/08/03 22:19:26 | 000,593,544 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\cchpx64.sys -- (ccHP)
DRV:64bit: - [2011/05/12 00:10:48 | 000,183,824 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLNVsp.sys -- (PTUMLNVsp)
DRV:64bit: - [2011/05/12 00:10:48 | 000,182,672 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLVsp.sys -- (PTUMLVsp)
DRV:64bit: - [2011/05/12 00:10:48 | 000,182,672 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLMdm.sys -- (PTUMLMdm)
DRV:64bit: - [2011/05/12 00:10:48 | 000,182,672 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLCVsp.sys -- (PTUMLCVsp)
DRV:64bit: - [2011/05/12 00:10:48 | 000,104,976 | ---- | M] (DEVGURU Co., LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLNET61.sys -- (PTUMLNET61)
DRV:64bit: - [2011/05/12 00:10:48 | 000,069,136 | ---- | M] (DEVGURU Co., LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLRMNET.sys -- (PTUMLRMNET)
DRV:64bit: - [2011/05/12 00:10:46 | 000,073,744 | ---- | M] (DEVGURU Co., LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLBUS.sys -- (PTUMLBUS)
DRV:64bit: - [2010/11/20 07:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:32:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 07:32:46 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/11/20 05:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 03:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/04/28 23:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/04/21 20:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2010/04/21 20:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2010/04/21 18:38:47 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2009/10/14 21:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\symds64.sys -- (SymDS)
DRV:64bit: - [2009/10/08 08:37:50 | 007,749,408 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/17 11:06:20 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/17 11:06:18 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/10 06:45:12 | 000,139,264 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV:64bit: - [2009/07/09 03:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/29 14:44:38 | 000,487,424 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/06/26 14:23:30 | 000,272,432 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/25 19:04:20 | 000,067,584 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimmpx64.sys -- (rimmptsk)
DRV:64bit: - [2009/06/25 18:38:52 | 000,057,856 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV:64bit: - [2009/06/25 18:13:44 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimspx64.sys -- (rimsptsk)
DRV:64bit: - [2009/06/15 13:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 14:34:36 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/03 10:01:28 | 000,256,000 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NWADIenum.sys -- (NWADI)
DRV:64bit: - [2009/06/03 10:01:28 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbser2.sys -- (NWUSBPort2)
DRV:64bit: - [2009/06/03 10:01:28 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbser.sys -- (NWUSBPort)
DRV:64bit: - [2009/06/03 10:01:28 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbmdm.sys -- (NWUSBModem)
DRV:64bit: - [2009/05/18 16:17:08 | 000,034,152 | R--- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/09/24 20:36:14 | 000,238,848 | ---- | M] (Sensible Vision ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\facap.sys -- (FACAP)
DRV - [2012/09/19 07:15:19 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20120918.025\ex64.sys -- (NAVEX15)
DRV - [2012/09/19 07:15:19 | 000,126,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20120918.025\eng64.sys -- (NAVENG)
DRV - [2012/08/31 18:27:23 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120918.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/31 16:09:13 | 001,385,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120905.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/08/08 21:10:43 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/08 21:10:43 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {00F8604D-84C7-4D6C-B030-53D0A99404D9}
IE:64bit: - HKLM\..\SearchScopes\{00F8604D-84C7-4D6C-B030-53D0A99404D9}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {F2FA585E-5D78-423D-A149-69CA34EAC478}
IE - HKLM\..\SearchScopes\{F2FA585E-5D78-423D-A149-69CA34EAC478}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\SearchScopes,DefaultScope = {F2FA585E-5D78-423D-A149-69CA34EAC478}
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...il&geo=US&ver=4
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:3.0
FF - prefs.js..extensions.enabledAddons: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:2010.9.0.6
FF - prefs.js..extensions.enabledItems: {AB2CE124-6272-4b12-94A9-7303C7397BD1}:5.0.0.6906
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:4.6
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2011/07/20 06:32:27 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6 [2012/09/19 07:56:01 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/07/22 19:27:22 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/11/25 23:51:02 | 000,000,000 | ---D | M]

[2011/03/14 10:56:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Randy\AppData\Roaming\Mozilla\Extensions
[2011/03/14 10:56:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Randy\AppData\Roaming\Mozilla\Firefox\Profiles\g4is6ccm.default\extensions
[2011/04/04 19:50:58 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/12/30 08:11:16 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
[2012/09/19 07:56:01 | 000,000,000 | ---D | M] (Norton Toolbar) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\COFFPLGN_2010_9_0_6
[2011/07/20 06:32:27 | 000,000,000 | ---D | M] (Norton IPS) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPLGN
[2011/07/22 19:27:22 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2010/01/01 02:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

========== Chrome ==========

CHR - homepage: http://www.google.com/

O1 HOSTS File: ([2009/06/10 15:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (FAIESSOHelper Class) - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll (Sensible Vision )
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [FAStartup] File not found
O4 - HKLM..\Run: [FATrayAlert] c:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe (Sensible Vision )
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-2774950832-153686257-4105677145-1003..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_Plugin.exe (Adobe Systems, Inc.)
O4 - Startup: C:\Users\C\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe (PokerStars)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.76.76 75.75.75.75
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{2B5FDD21-168F-491D-91FE-D2925567393D}: DhcpNameServer = 66.174.92.14 69.78.96.14
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3F07DB7C-293C-4D83-A693-6DD91611DBCA}: DhcpNameServer = 75.75.76.76 75.75.75.75
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8C7E7B58-67DD-4A76-BBF1-53A4A864EC9A}: DhcpNameServer = 192.168.4.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{BA04B517-FF2B-4AA6-87D0-D453D2AD570C}: DhcpNameServer = 66.174.92.14 69.78.96.14
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FBA30F3B-B306-4F2B-BB57-CFF4B4AADF62}: DhcpNameServer = 192.168.110.21 192.168.110.22
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FE81D379-B2D2-412E-AE8A-F2E4F8D99DA3}: DhcpNameServer = 66.174.92.14 69.78.96.14
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll) - C:\Program Files (x86)\Citrix\GoToAssist\615\g2awinlogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\FastAccess: DllName - (c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll) - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll ()
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/09/19 07:33:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2012/09/19 07:33:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[2012/09/07 05:46:58 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARO 2012
[2012/09/07 05:46:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ARO 2012
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/09/19 08:35:00 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/09/19 08:03:41 | 000,014,256 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/09/19 08:03:41 | 000,014,256 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/09/19 07:55:19 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/09/19 07:55:09 | 000,065,536 | ---- | M] () -- C:\Windows\SysNative\Ikeext.etl
[2012/09/19 07:54:58 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/09/19 07:54:49 | 484,065,279 | -HS- | M] () -- C:\hiberfil.sys
[2012/09/19 07:53:59 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/09/19 07:33:29 | 000,002,515 | ---- | M] () -- C:\Users\Public\Desktop\Skype.lnk
[2012/09/19 07:03:41 | 535,632,946 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/09/07 17:04:46 | 000,025,928 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/07/24 22:03:45 | 000,000,154 | ---- | C] () -- C:\Users\Randy\AppData\Roaming\wklnhst.dat
[2011/07/12 19:18:36 | 000,001,940 | ---- | C] () -- C:\Users\Randy\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/07/02 23:18:02 | 000,000,000 | ---- | C] () -- C:\Windows\Twister.INI
[2010/11/26 14:11:04 | 000,439,336 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/11/26 14:11:04 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/11/26 14:11:04 | 000,147,456 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/11/26 14:11:04 | 000,092,280 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/11/26 14:11:03 | 000,982,224 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/10/07 20:33:13 | 000,073,220 | ---- | C] () -- C:\Windows\SysWow64\EPPICPrinterDB.dat
[2010/10/07 20:33:13 | 000,031,053 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern131.dat
[2010/10/07 20:33:13 | 000,029,114 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern1.dat
[2010/10/07 20:33:13 | 000,027,417 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern121.dat
[2010/10/07 20:33:13 | 000,021,021 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern3.dat
[2010/10/07 20:33:13 | 000,015,670 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern5.dat
[2010/10/07 20:33:13 | 000,013,280 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern2.dat
[2010/10/07 20:33:13 | 000,010,673 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern4.dat
[2010/10/07 20:33:13 | 000,004,943 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern6.dat
[2010/10/07 20:33:13 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_PT.dat
[2010/10/07 20:33:13 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_BP.dat
[2010/10/07 20:33:13 | 000,001,137 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_ES.dat
[2010/10/07 20:33:13 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_FR.dat
[2010/10/07 20:33:13 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_CF.dat
[2010/10/07 20:33:13 | 000,001,104 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_EN.dat
[2010/10/07 20:33:13 | 000,000,097 | ---- | C] () -- C:\Windows\SysWow64\PICSDK.ini
[2010/08/22 19:57:24 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

========== ZeroAccess Check ==========

[2010/03/19 16:49:54 | 000,000,278 | ---- | M] () -- C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mcafee[1].txt
[2010/04/20 19:18:36 | 000,000,324 | ---- | M] () -- C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mcafee[3].txt
[2009/07/13 22:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

========== LOP Check ==========

[2012/09/07 05:47:26 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\Sammsoft
[2010/04/01 19:15:18 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\Template
[2011/09/14 20:08:21 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\Tific
[2012/06/04 16:53:29 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\WatchGuard
[2011/07/24 00:04:07 | 000,000,000 | ---D | M] -- C:\Users\Randy\AppData\Roaming\IrfanView
[2011/07/24 22:03:49 | 000,000,000 | ---D | M] -- C:\Users\Randy\AppData\Roaming\Template

========== Purity Check ==========

< End of report >

#3
Gammo

Posted 22 September 2012 - 01:07 PM

Member 2k

Malware Removal
2,299 posts

Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Check the box that says Scan All Users.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.
Note: the Extras.txt file only gets created on OTL's first run.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

#4
elkski

Posted 23 September 2012 - 06:07 PM

Member

Topic Starter
Member
193 posts

Well this is the OTL log for all users. Isn't it..
The computer seems to be working.. It sure was acting infected. Then I am not sure what I did in safe mode that seems to allow me to be able to download OTL and run it... I was just hoping to make sure it looked clean. My wife uses this computer for an important use.

#5
Gammo

Posted 24 September 2012 - 04:04 AM

Member 2k

Malware Removal
2,299 posts

The reason I asked you to rerun OTL is because I like a fresh log to work with. The one you posted is from the 19th (5 days ago) and if there is indeed malware present at your PC it could have created new files since then.

Run OTL

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Check the box that says Scan All Users.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.
Note: the Extras.txt file only gets created on OTL's first run.

#6
elkski

Posted 24 September 2012 - 09:50 AM

Member

Topic Starter
Member
193 posts

ok sorry... yes the computer was acting slow again today and wife could not log onto work... she took it to work to see if it worked there... I will run OTL and post logs tonight after 7pm MST...

I knew I had not fixed it... is it common to sort of bash a virus down and then it comes back like this???

#7
elkski

Posted 24 September 2012 - 08:13 PM

Member

Topic Starter
Member
193 posts

OK RAN OTL

OTL logfile created on: 9/24/2012 8:03:43 PM - Run 3
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Randy\Downloads
64bit- An unknown product Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

6.00 Gb Total Physical Memory | 4.00 Gb Available Physical Memory | 75.00% Memory free
12.00 Gb Paging File | 10.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 457.06 Gb Total Space | 397.51 Gb Free Space | 86.97% Space Free | Partition Type: NTFS
Drive D: | 3.86 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: C-PC | User Name: Randy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/09/07 17:04:46 | 000,676,936 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/09/07 17:04:46 | 000,399,432 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/09/07 17:04:44 | 000,766,536 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2012/04/05 00:25:10 | 000,101,376 | ---- | M] () -- C:\Program Files (x86)\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe
PRC - [2011/10/21 16:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE
PRC - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2011/08/03 22:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe
PRC - [2011/06/06 13:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/05/16 18:48:00 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Randy\Downloads\OTL.exe
PRC - [2009/10/15 03:10:44 | 001,169,904 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
PRC - [2009/10/15 03:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/06/24 20:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/24 16:31:44 | 001,942,792 | ---- | M] (Sensible Vision ) -- C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
PRC - [2009/06/24 16:31:44 | 000,095,496 | ---- | M] (Sensible Vision ) -- C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
PRC - [2009/06/24 16:31:22 | 002,368,776 | ---- | M] (Sensible Vision ) -- c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
PRC - [2009/06/24 16:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe

========== Modules (SafeList) ==========

MOD - [2011/05/16 18:48:00 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Randy\Downloads\OTL.exe
MOD - [2010/11/20 05:55:09 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/05/12 00:14:34 | 000,134,144 | ---- | M] (DEVGURU Co., LTD) [Auto | Running] -- C:\Windows\SysNative\ptumlcmsvc64.exe -- (ptumlcmsvc)
SRV:64bit: - [2009/07/17 11:06:22 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/07/13 19:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 19:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV:64bit: - [2009/06/29 14:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe -- (STacSV)
SRV:64bit: - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2012/09/07 17:04:46 | 000,676,936 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/09/07 17:04:46 | 000,399,432 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Disabled | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/04/05 00:25:10 | 000,101,376 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe -- (wgsslvpnsrc)
SRV - [2011/10/21 16:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2011/08/03 22:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe -- (N360)
SRV - [2011/06/06 13:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2010/11/26 14:04:18 | 000,013,160 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe -- (GoToAssist)
SRV - [2009/06/24 16:31:22 | 002,368,776 | ---- | M] (Sensible Vision ) [Auto | Running] -- c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe -- (FAService)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/01/11 04:02:00 | 000,126,464 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE -- (EPSON_PM_RPCV4_01) EPSON V3 Service4(01)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/09/07 17:04:46 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/04/05 00:24:14 | 000,031,232 | ---- | M] (The OpenVPN Project) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tap0901.sys -- (tap0901)
DRV:64bit: - [2011/08/21 20:53:36 | 000,451,704 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\symtdiv.sys -- (SYMTDIv)
DRV:64bit: - [2011/08/21 20:53:35 | 000,221,304 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/08/03 22:19:26 | 000,593,544 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\cchpx64.sys -- (ccHP)
DRV:64bit: - [2011/05/12 00:10:48 | 000,183,824 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLNVsp.sys -- (PTUMLNVsp)
DRV:64bit: - [2011/05/12 00:10:48 | 000,182,672 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLVsp.sys -- (PTUMLVsp)
DRV:64bit: - [2011/05/12 00:10:48 | 000,182,672 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLMdm.sys -- (PTUMLMdm)
DRV:64bit: - [2011/05/12 00:10:48 | 000,182,672 | ---- | M] (DEVGURU Co., LTD.(www.devguru.co.kr)) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLCVsp.sys -- (PTUMLCVsp)
DRV:64bit: - [2011/05/12 00:10:48 | 000,104,976 | ---- | M] (DEVGURU Co., LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLNET61.sys -- (PTUMLNET61) PANTECH UML290 WWAN (NDIS6.1)
DRV:64bit: - [2011/05/12 00:10:48 | 000,069,136 | ---- | M] (DEVGURU Co., LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLRMNET.sys -- (PTUMLRMNET)
DRV:64bit: - [2011/05/12 00:10:46 | 000,073,744 | ---- | M] (DEVGURU Co., LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\PTUMLBUS.sys -- (PTUMLBUS)
DRV:64bit: - [2010/11/20 07:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:32:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 07:32:46 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/11/20 05:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 03:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/04/28 23:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/04/21 20:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2010/04/21 20:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2010/04/21 18:38:47 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2009/10/14 21:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0404000.00C\symds64.sys -- (SymDS)
DRV:64bit: - [2009/10/08 08:37:50 | 007,749,408 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/17 11:06:20 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/17 11:06:18 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/10 06:45:12 | 000,139,264 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV:64bit: - [2009/07/09 03:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/29 14:44:38 | 000,487,424 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/06/26 14:23:30 | 000,272,432 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/25 19:04:20 | 000,067,584 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimmpx64.sys -- (rimmptsk)
DRV:64bit: - [2009/06/25 18:38:52 | 000,057,856 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV:64bit: - [2009/06/25 18:13:44 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimspx64.sys -- (rimsptsk)
DRV:64bit: - [2009/06/15 13:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 14:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 14:34:36 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a) Broadcom NetLink ™
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/03 10:01:28 | 000,256,000 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NWADIenum.sys -- (NWADI)
DRV:64bit: - [2009/06/03 10:01:28 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbser2.sys -- (NWUSBPort2)
DRV:64bit: - [2009/06/03 10:01:28 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbser.sys -- (NWUSBPort)
DRV:64bit: - [2009/06/03 10:01:28 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbmdm.sys -- (NWUSBModem)
DRV:64bit: - [2009/05/18 16:17:08 | 000,034,152 | R--- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/09/24 20:36:14 | 000,238,848 | ---- | M] (Sensible Vision ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\facap.sys -- (FACAP)
DRV - [2012/09/19 07:15:19 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20120923.008\ex64.sys -- (NAVEX15)
DRV - [2012/09/19 07:15:19 | 000,126,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20120923.008\eng64.sys -- (NAVENG)
DRV - [2012/08/31 18:27:23 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120921.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/31 16:09:13 | 001,385,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120919.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/08/08 21:10:43 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/08 21:10:43 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {AB2CE124-6272-4b12-94A9-7303C7397BD1}:5.0.0.6906
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:4.6

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2011/07/20 06:32:27 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6 [2012/09/24 19:58:59 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/07/22 19:27:22 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/11/25 23:51:02 | 000,000,000 | ---D | M]

[2011/03/14 10:56:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Randy\AppData\Roaming\Mozilla\Extensions
[2011/03/14 10:56:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Randy\AppData\Roaming\Mozilla\Firefox\Profiles\g4is6ccm.default\extensions
[2011/04/04 19:50:58 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/12/30 08:11:16 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
File not found (No name found) --
[2012/09/24 19:58:59 | 000,000,000 | ---D | M] (Norton Toolbar) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\COFFPLGN_2010_9_0_6
[2011/07/20 06:32:27 | 000,000,000 | ---D | M] (Norton IPS) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPLGN
[2011/07/22 19:27:22 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
[2010/01/01 02:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\bing.xml

O1 HOSTS File: ([2009/06/10 15:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (FAIESSOHelper Class) - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll (Sensible Vision )
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-2774950832-153686257-4105677145-1003\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [FAStartup] File not found
O4 - HKLM..\Run: [FATrayAlert] c:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe (Sensible Vision )
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] File not found
O4 - Startup: C:\Users\C\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe (PokerStars)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.76.76 75.75.75.75
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - C:\Program Files (x86)\Citrix\GoToAssist\615\g2awinlogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\FastAccess: DllName - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll ()
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/09/19 07:33:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2012/09/19 07:33:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[2012/09/07 05:46:58 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARO 2012
[2012/09/07 05:46:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ARO 2012
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/09/24 20:07:10 | 000,014,256 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/09/24 20:07:10 | 000,014,256 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/09/24 20:00:32 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/09/24 19:58:53 | 000,065,536 | ---- | M] () -- C:\Windows\SysNative\Ikeext.etl
[2012/09/24 19:58:41 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/09/24 19:58:33 | 484,065,279 | -HS- | M] () -- C:\hiberfil.sys
[2012/09/23 20:40:00 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/09/19 07:53:59 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/09/19 07:33:29 | 000,002,515 | ---- | M] () -- C:\Users\Public\Desktop\Skype.lnk
[2012/09/19 07:03:41 | 535,632,946 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/09/07 17:04:46 | 000,025,928 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/07/24 22:03:45 | 000,000,154 | ---- | C] () -- C:\Users\Randy\AppData\Roaming\wklnhst.dat
[2011/07/12 19:18:36 | 000,001,940 | ---- | C] () -- C:\Users\Randy\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/07/02 23:18:02 | 000,000,000 | ---- | C] () -- C:\Windows\Twister.INI
[2010/11/26 14:11:04 | 000,439,336 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/11/26 14:11:04 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/11/26 14:11:04 | 000,147,456 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/11/26 14:11:04 | 000,092,280 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/11/26 14:11:03 | 000,982,224 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/10/07 20:33:13 | 000,073,220 | ---- | C] () -- C:\Windows\SysWow64\EPPICPrinterDB.dat
[2010/10/07 20:33:13 | 000,031,053 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern131.dat
[2010/10/07 20:33:13 | 000,029,114 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern1.dat
[2010/10/07 20:33:13 | 000,027,417 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern121.dat
[2010/10/07 20:33:13 | 000,021,021 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern3.dat
[2010/10/07 20:33:13 | 000,015,670 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern5.dat
[2010/10/07 20:33:13 | 000,013,280 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern2.dat
[2010/10/07 20:33:13 | 000,010,673 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern4.dat
[2010/10/07 20:33:13 | 000,004,943 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern6.dat
[2010/10/07 20:33:13 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_PT.dat
[2010/10/07 20:33:13 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_BP.dat
[2010/10/07 20:33:13 | 000,001,137 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_ES.dat
[2010/10/07 20:33:13 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_FR.dat
[2010/10/07 20:33:13 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_CF.dat
[2010/10/07 20:33:13 | 000,001,104 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_EN.dat
[2010/10/07 20:33:13 | 000,000,097 | ---- | C] () -- C:\Windows\SysWow64\PICSDK.ini
[2010/08/22 19:57:24 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/03/12 07:58:41 | 000,134,592 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2010/03/12 06:35:14 | 000,000,075 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2009/07/13 23:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 20:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 20:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 18:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 17:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 15:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/24 16:32:34 | 000,089,352 | ---- | C] () -- C:\Windows\SysWow64\FAIEExtension.dll
[2009/06/24 16:31:46 | 000,059,144 | ---- | C] () -- C:\Windows\SysWow64\FAib.dll
[2009/06/24 16:31:00 | 000,234,760 | ---- | C] () -- C:\Windows\SysWow64\FACrashRpt.dll
[2009/06/10 15:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2012/09/07 05:47:26 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\Sammsoft
[2010/04/01 19:15:18 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\Template
[2011/09/14 20:08:21 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\Tific
[2012/06/04 16:53:29 | 000,000,000 | ---D | M] -- C:\Users\C\AppData\Roaming\WatchGuard
[2011/07/24 00:04:07 | 000,000,000 | ---D | M] -- C:\Users\Randy\AppData\Roaming\IrfanView
[2011/07/24 22:03:49 | 000,000,000 | ---D | M] -- C:\Users\Randy\AppData\Roaming\Template
[2012/06/04 19:21:30 | 000,032,628 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========

< End of report >

#8
Gammo

Posted 25 September 2012 - 12:59 PM

Member 2k

Malware Removal
2,299 posts

Your OTL log is clean, so I'm not sure the problems you're experiencing are malware related. Let's take a deeper look into your PC.

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, click the "Update" tab and click the "Check For updates" button.
Once the updates were downloaded, click the "Scanner" tab, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.
Accept the disclaimer and allow to update if it asks
When finished, it shall produce a log for you.
Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

#9
elkski

Posted 26 September 2012 - 11:57 AM

Member

Topic Starter
Member
193 posts

Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.26.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Randy :: C-PC [administrator]

9/26/2012 10:55:16 AM
mbam-log-2012-09-26 (10-55-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 220943
Time elapsed: 3 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

going to do combo now

#10
elkski

Posted 26 September 2012 - 02:03 PM

Member

Topic Starter
Member
193 posts

so I shut off norton for one hour but combo might have taken longer than that??
then after it ran I got an error trying to open firefox saying registry was set to be deleted.?? or something like that.
I restarted it and firefox works now.. here is combo log

Attached Files

ComboFix.txt 16.4KB 94 downloads

#11
Gammo

Posted 28 September 2012 - 06:28 AM

Member 2k

Malware Removal
2,299 posts

Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. ^_^

Remove Combofix now that we're done with it.

Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
Please follow the prompts to uninstall Combofix.
You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download OTC to your desktop and run it
A list of tool components used in the Cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
Click Yes to begin the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep a backup of your important files
Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Make proper use of your anti-virus and firewall
You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep all your software updated
It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Use a safer web browser
Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Google Chrome and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these.

The WOT add-on will nicely help to enhance your security, no matter which web browser you use. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.

A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be careful
Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Slow computer?
If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,
Gammo :cool: