[gbaby]

Hi all,

I have a Dell Dimension 2300 desktop for about 2 years and haven't had any problems until now. Blue warning screens were poping up and icons saying that my computer was infected with spyware. So, about a week ago I downloaded....Spybot Search + Destroy, Adware personal se, Spyware blaster, CWshredder, Winpatrol, Cleanup 40, and I also have Norton Antivirus. I have used all of these programs and found a significant amount of infections and infected files. So I got rid of those files and now the computer boots up properly. Then, I went to use AOL and my buddy list won't show up and when I try to go to websites "Cannot find server" message shows up and this address appears in the web address box res://C:WINDOWS\SYSYEM32\shdoclc.dll/navcancl.htm Basically, from AOL I can only check my mail, and I'm posting this message from a different computer. I also just reinstalled all the aol software.

I am not really experienced with using computers. Any help would be great.

Thanks guys!

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OK, after your reinstall of AOL did it look as it normally does?

Secondly your Internet Explorer should not be looking at your c: drive for web addresses. How do you connect to the internet?

Did you run all of the spybot-esque programmes, all at once? Or did you run one, see if sorted the problem, then ru another etc.....?

[Spike3]

OK, after your reinstall of AOL did it look as it normally does?

Secondly your Internet Explorer should not be looking at your c: drive for web addresses. How do you connect to the internet?

Did you run all of the spybot-esque programmes, all at once? Or did you run one, see if sorted the problem, then ru another etc.....?

[gbaby]

OK, after your reinstall of AOL did it look as it normally does?

Secondly your Internet Explorer should not be looking at your c: drive for web addresses. How do you connect to the internet?

Did you run all of the spybot-esque programmes, all at once? Or did you run one, see if sorted the problem, then ru another etc.....?

I actually reinstalled AOL 9.0...then it didn't work..so i uninstalled that and reinstalled 9.0 again...still didn't work...then i installed aol 8.0..and that didn't work either and now it has 9.0 again. I use a dial up modem to connect to the internet...and all the different area numbers have been tried....sometimes it takes awhile to connect as well.

I ran each spyware etc program separately. I ran Norton antivirus - found 1500 infected files...Trojan startup virus, download trojan, and backdoor trojan viruses were found. Ad-ware found like 800 things, Spybot found like 150 things, I still think it has something because the mouse pointer frequently changes to the hour-glass when there aren't any programs open. Also I downloaded Malware Scanner which found 81 things it took 4 days to complete the scan and then after it was done it told me i had to purchase it to remove everything. So I just closed that program. Should I go out and purchase another Spyware program or something? Thanks again for all your help. I really appreciate it.