I have a Dell Dimension 2300 desktop for about 2 years and haven't had any problems until now. Blue warning screens were poping up and icons saying that my computer was infected with spyware. So, about a week ago I downloaded....Spybot Search + Destroy, Adware personal se, Spyware blaster, CWshredder, Winpatrol, Cleanup 40, and I also have Norton Antivirus. I have used all of these programs and found a significant amount of infections and infected files. So I got rid of those files and now the computer boots up properly. Then, I went to use AOL and my buddy list won't show up and when I try to go to websites "Cannot find server" message shows up and this address appears in the web address box res://C:WINDOWS\SYSYEM32\shdoclc.dll/navcancl.htm Basically, from AOL I can only check my mail, and I'm posting this message from a different computer. I also just reinstalled all the aol software.
I am not really experienced with using computers. Any help would be great.