Ok, so you can see it listed in the BIOS screen but you cannot see it in Windows Explore?
I will assume this is a new SATA drive from a store, not an older IDE drive that you got somewhere. Correct me if I am wrong.
>Change the connection cables; I don't think that is the problem but let's cover everything.
>Change the data cable to a new slot in the motherboard in case the present one is dodgy.
, click the DOWNLOADS tab, select your operating system, and download Seatools for DOS (free); burn the ISO to a CD and boot with it in your driver. Make sure your computer is set to CD as First Boot Device in the CMOS. When the control screen appears, hopefully your hard drive will be listed, if so, select it. At the upper left corner in the dropdown menu select "Short Scan" (or words to that effect) and let it run. You will get a Pass or Fail
notice. The advantage of this utility from Seagate (the hard drive manufacturer) is that it is loading from virtual so it is not dependent on Windows for loading. Your drive does not have to be a Seagate, this will test any drive - I use it all the time. If you get the message, "SMART has tripped, do you want to continue the test?" say yes.
If this utility does not list your drive, I suggest you return it immediately to where you purchased it before your warranty expires. Let us know the result after doing all the above.
Edited by ranchhand3, 27 September 2012 - 06:21 AM.