[Cardoctork]

Everything seems ok, however I do have an error that quit for while now pops back up. windows had to shut down and when I send the report it says CA antivirus caused the crash. I uninstalled several years ago but it looks like bits and pieces are still there. Is there a way to fully remove it? Also was there something I could do to prevent this from happening again. I have a linksys router it is a befsx41 can I change something in it to prevent this?
Thanks

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I also ran quick scans with MSE and Malwarebyes both came back clean.

[Cardoctork]

I also ran quick scans with MSE and Malwarebyes both came back clean.

[maliprog]

Hi Cardoctork,

I uninstalled several years ago but it looks like bits and pieces are still there. Is there a way to fully remove it?

You can try CA antivirus remover from This link.

Your logs and system are clean now. I'm glad we fix up your computer.

Step 1

We need to clean up your PC from programs we used.

Please delete all tools we used here it manually (Right click on it and select Delete).

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Something to read

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

2. Make Backups of Important Files

Please read this article Home Computer Data Backup.

[maliprog]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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