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AMD processor and Netflix issue

Started by TechyMom5 , Oct 03 2012 12:06 PM

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#1
TechyMom5

Posted 03 October 2012 - 12:06 PM

Member

Member
67 posts

Hi,

Not sure if im in the right place. I have Dell Inspiron M5040 with AMD E450 and everytime I try to view netflix on this laptop it just skips, freezes, the audio is still going and the picture is in delay..just not good. my daughter has a Toshiba Satellite with AMD E240 and it does the same thing. I researched the web and it says that Microsofts Silverlight doesnt work with AMD processors. So with this said is there any work around if this is true? I like to watch netflix now and again and I know my kids like to sit there and watch cartoons so kinda disappointing. Any help you can provide is much appreciated.

#2
phillpower2

Posted 06 October 2012 - 07:53 AM

Mechanised Mod

Global Moderator
24,780 posts

Hello TechyMom5

Are you using a broadband connection or dial-up?

Never used Netflix myself and so this suggestion is not specific to it, have you checked that Silverlight is enabled!

Go into the Internet Explorer options > on the programs tab press the manage add-ons button and ensure that Microsoft Silverlight is enabled there.

I hope this resolves the issue for you but let us know either way please.