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FBI MoneyPak Ransomeware - Win 7 64 bit [Solved]


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#31
darius001

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Well I am taking the kids camping so I will be gone until Sunday evening. I will check back then and see what else has developed. Thanks for all the help. Do you think I should try doing a system restore back to a couple weeks ago?
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#32
gringo_pr

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try it and let me know if it works


Gringo
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#33
darius001

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OK that was a bust. Apparently the Windows Restore function was disabled, so there is nothing to back up to. Any other ideas?
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#34
gringo_pr

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Make sure, your settings are correct.
1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel)
2. Double click Network Connections (Vista/7 users: Network and Sharing Center)
3. Vista/7 users - From the list of tasks on the left, click Manage network connections.
4. For a wired network connection, right-click Local Area Connection, and then select Properties.
For a wireless network connection, right-click Wireless Network Connection, and then select Properties.
5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol version 4 (TCP/IPv4), make sure it is checked, and then click Properties
6. Make sure Obtain an IP Address Automatically and Obtain DNS server address Automatically are checked.
7. Click on "Advanced" button and make sure "IP Settings" tab looks like this:
Posted Image
Make sure "DNS" tab looks like this:
Posted Image
Make sure "WINS" tab looks like this:
Posted Image
8. Still in Control Panel double click on "Internet options" then "Connections" tab then "LAN Settings" button. Make sure "Automatically detect settings" is checked.
If you made any changes OK your way out.
Restart computer.

------------------------------------------------

If that doesn't work...
Turn off computer. Disconnect router, and modem from power source for 1 minute. At the same time disconnect ethernet cable as well.
Reconnect everything.
Restart computer.

------------------------------------------

If that doesn't work, bypass router, and connect computer straight to the modem.

---------------------------------------------

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Restart computer.

-------------------------------------------------------

If that doesn't work...
Go Start>Run (Start search in Vista and 7), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.
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#35
darius001

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I tried all of that again, and it still has no effect. I copied the CMD prompt so you can see what it is telling me. I still have the same notification that the system could not connect to a windows service. I think there is still something wrong, obviously...I'm all ears.
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#36
darius001

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By the way, here is the CMD prompt...

Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /flushdns

Windows IP Configuration

Could not flush the DNS Resolver Cache: Function failed during execution.


C:\Windows\system32>ipconfig /registerdns

Windows IP Configuration

Registration of DNS records failed: The RPC server is unavailable.


C:\Windows\system32>ipconfig /release

Windows IP Configuration

The operation failed as no adapter is in the state permissible for
this operation.

C:\Windows\system32>ipconfig /renew

Windows IP Configuration

The operation failed as no adapter is in the state permissible for
this operation.

C:\Windows\system32>netstop "dns client"
'netstop' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>net stop "dns client"
The DNS Client service is not started.

More help is available by typing NET HELPMSG 3521.


C:\Windows\system32>net start "dns client"
The DNS Client service is starting.
The DNS Client service could not be started.

A system error has occurred.

System error 11003 has occurred.

A non-recoverable error occurred during a database lookup.


C:\Windows\system32>netsh int ip reset reset.log
Initialization Function InitHelperDll in NSHHTTP.DLL failed to start with error
code 11003
Reseting Interface, OK!
Restart the computer to complete this action.


C:\Windows\system32>netsh winsock reset catalog
Initialization Function InitHelperDll in NSHHTTP.DLL failed to start with error
code 11003

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


C:\Windows\system32>
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#37
darius001

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I tried looking at the error log, but it is unavailable. It says that the service is unavailable and when I look in the Services window, it shows it as "Starting" but never finishes. I have been searching the net for a solution for it, which it appears to be a common error, but none of the fixes work for me. Any other ideas?
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#38
darius001

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Bump
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#39
gringo_pr

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Hello

here is what I want you to try next

1. Locate the file - C:\Windows\inf\Nettcpip.inf
  • It's important that you first make a copy of the file. Place the copy on your Desktop.
  • Once you have done that, use Notepad open the original file for editing.

Posted Image

2. Locate the [MS_TCPIP.PrimaryInstall] section.

3. Edit the Characteristics = 0xa0 entry and replace 0xa0 with 0×80.

Posted Image

4. Save the file, and then exit Notepad.

Posted Image

5. In Control Panel, double-click Network Connections, right-click Local Area Connection, and then select Properties.

Posted Image Posted Image

6. On the General tab, click Install, select Protocol, and then click Add.

Posted Image

7. In the Select Network Protocols window, click Have Disk.

Posted Image

8. In the Copy manufacturer’s files from: text box, type c:\windows\inf, and then click OK.

Posted Image

9. Select Internet Protocol (TCP/IP), and then click OK.

Posted Image

Note This step will return you to the Local Area Connection Properties screen, but now the Uninstall button is available.

10. Select Internet Protocol (TCP/IP), click Uninstall, and then click Yes.

11. It is important that you restart the computer to complete the uninstall.

------------

Step #2 - Reinstall of TCP/IP

Posted Image

Take the nettcpip.inf which you have earlier copied to Desktop. Move it back to the directory C:\Windows\INF\ overwriting the existing copy. The file shall now look exactly like the sample above.

Redo sub-steps 4-11 to re-install TCP/IP
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#40
darius001

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When I tried to overwrite or rewrite and save the inf file, it tells me "Access Denied". I tried both Admin accounts with the same result. Also, I am running Windows 7 and I don't have the option for Network Connections or LAN Connections in my Control Panel. I did search and find Network Connections, but when I click on it, the window is completely blank. Do you think there is a virus or something that is interfering with my admin accounts and not allowing me to run Admin privileges?
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#41
gringo_pr

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hello

what I think is that the virus has damaged windows and that it may need to be reinstalled to get it fixed



gringo
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#42
darius001

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I was afraid you would say that. We are having trouble finding the Windows 7 64 bit Home Premium disc, do you know if it is available for download somewhere?
Thanks for your time.
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#43
darius001

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I may have just gotten it to restore, I will get back to you in a minute on it. Found another route to get to Recovery.
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#44
gringo_pr

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did the computer come with windows installed - it should have a recovery partition if it did


gringo
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#45
gringo_pr

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just seen your post - keep me updated - I may not be online very long but will check back in an hour or so if needed



gringo
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