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laptop wont start past windows boot manager


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#1
gwennismam

gwennismam

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my compaq presario cq62 notebook operating system windows 7 after updated screen went grey with pink horizontal line across bottom , started to go back to factory settings windows boot manager screen as come on 1 insert windows install disc ect 2 choose language click next 3 click repair tried running disc nothing opening
file ;\boot\bcd
status;oxc000000f
info; an error occurred while attempting to read boot config data
cant pass this screen cant shut down
can anyone help please
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#2
emeraldnzl

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Hello gwennismam,

Welcome to Geekstogo.

Now let's see if we can help you.

Download the following three programmes to your desktop :

1. WiNTobootic
2. Windows Vista RC
3. Farbar Recovery Scan Tool

Extract wintoboot to your desktop
Insert a USB drive of at least 4GB
Run Wintoboot

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Drag and drop the Windows 7 ISO to the programme in the space indicated
Tick the Format box and accept the warnings
Press Do It

You will see it progressing

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It will let you know when it is done
Then copy FRST to the same USB

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Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here


When you reboot you will see this although yours will say windows 7. Click repair my computer
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Select your operating system
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Select Command prompt
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At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The Tool will start to run.
When the Tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
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#3
gwennismam

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thank you will try tomorrow need to get usb stick thanks again :thumbsup:
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#4
emeraldnzl

emeraldnzl

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:thumbsup:
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