OK! Well done.
Here is the best part of the process! The mullygrubs are gone! That's a technical term for your log(s) appear to be clean! If you have no further issues with your computer, please proceed with the housekeeping procedures outlined below.
The first thing we need to do is to remove all the tools that we have used. This is so that should you ever be re-infected, you will download updated versions.
If you didn't uninstall ESET after running the program we will do it now.Step-1.Uninstall ESET1.
Please click the Start Orb, click Control Panel
. Under the Programs
heading click Uninstall a program2.
In the list of programs installed, locate the following program(s):ESET3.
Click on each program to highlight it and click Change/Remove
. (Vista/7 users:
right click the program and click Uninstall4.
After the programs have been uninstalled, close the Installed Programs
window and the Control Panel
the computer.Delete the folders associated with the uninstalled programs
.(Only do this if you uninstalled the program)1.
Using Windows Explorer
(to get there right-click your Start button
and click "Explore"
), please delete the following folders(s)
(if present):C:\Program Files (86)\ESET2.
Close Windows Explorer
- Hold down the Windows key + R on your keyboard. This will display the Run dialogue box .
- In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
- Follow the prompts on the screen.
- A message should appear confirming that ComboFix was uninstalled
- Click the Uninstall button
- Confirm with yes
Please copy all of the text in the Quote box below (Do Not
copy the word Quote
). To do this, highlight everything inside the Quote box (except the word Quote
) , right click and click Copy.2.
on your desktop.
- Be sure all other programs are closed as this step will require a reboot.
- Click on
- You will be prompted to reboot your system. Please do so.
The above process will flush all old System Restore points and create a new clean one. It will also remove most/all of the tools used and logs created during the cleanup process. After it is finished, OTL will remove itself. This is so that if you are ever infected again you will download the most current copy of the tool.Step-5.Delete the following Files/Folders:
Delete any other .bat, .log, .reg, .txt,
and any other files created during this process, and left on the desktop and empty the Recycle Bin
.Step-6.Reset Hidden Files and Folders
1. Click Start
2. Open My Computer
4. Select the Tools menu
and click Folder Options
5. Select the View
6. Under the Hidden files and folders
heading UNSELECT Show hidden files and folders
7. Click the Hide protected operating system files (recommended)
option. Click Yes
to confirm. Click OK
.Preventing Re-InfectionBelow, I have included a number of recommendations for how to protect your computer against future malware infections.:Keep Windows Updated:
-Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically.XP Users:
You must use Internet Explorer to Update Windows.
1. Click Start> All Programs
, in the programs window that comes up, look for Windows Update
toward the top of the list and click it.:Turn On Automatic Updates:XP Users:
1. Click Start
, click Run
, type sysdm.cpl
, and then press ENTER
2. Click the Automatic Updates
tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended)
Automatically download recommended updates for my computer and install them: Keep Java Updated :
: Keep Adobe Reader Updated :
- Click the Start button
- Click Control Panel
- Double Click Java - Looks like a coffee cup. You may have to switch to Classical View on the upper left of the Control Panel to see it.
- Click the Update tab
- Click Update Now
- Allow any updates to be downloaded and installed
- Open Adobe Reader
- Click Help on the menu at the top
- Click Check for Updates
- Allow any updates to be downloaded and installed
in the left column and uncheck
Close program. It's the same for Foxit Reader except Preferences
is under the Tools
menu, and you uncheck
1. From within Internet Explorer
click on the Tools
menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon
so it becomes highlighted.
4. Click once on the Custom Level
5. Change the Download signed ActiveX controls to "Prompt"
6. Change the Download unsigned ActiveX controls to "Disable"
7. Change the Initialise and script ActiveX controls not marked as safe to "Disable"
8. Change the Installation of desktop items to "Prompt"
9. Change the Launching programs and files in an IFRAME to "Prompt"
10. When all these settings have been made, click on the OK
11. If it prompts you as to whether or not you want to save the settings, click the Yes
12. Next press the Apply
button and then the OK
to exit the Internet Properties page.:Alternate Browsers:
If you use Firefox, I highly recommend these add-ons to keep your PC even more secure.
:Install the MVPs Hosts File:
- NoScript - for blocking ads and other potential website attacks
- WebOfTrust - a safe surfing tool for your browser. Traffic-light rating symbols show which websites you can trust when you search, shop and surf on the Web.
- McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
(Only needed for Firefox)
Preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running a full scan at least once a month. Run Quick Scans at least once a week. Download the Free versions. And update the definitions before running scans.========Anti Spyware========
- MVPS Hosts file-replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
It's a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.========TEMP File Cleaners========
- Malwarebytes-Free Version- a powerful tool to search for and eliminate malware found on your computer.
- SUPERAntiSpyware Free Edition-another scanning tool to find and eliminate malware.
- SpywareBlaster-to help prevent spyware from installing in the first place. A tutorial can be found here.
- SpywareGuard-to catch and block spyware before it can execute. A tutorial can be found here.
- WinPatrol - will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found here.
- TFC by OldTimer-A very powerful cleaning program for 32 and 64 bit OS. Note: You may have this already as part of the fixes you have run.
- CleanUP-Click the Download CleanUP! link. There is also a Learn how to use CleanUP! link on this page.
:Keep Installed Programs Up to Date:
- Keep a backup of your important files.-Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
- ERUNT-(Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
Download and install the program and run it monthly:Filehippo Update Checker
Finally, please read How did I Get Infected in the First Place(by Mr. Tony Klein and dvk01)I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.
I Will Keep This Open For 24 hours or so. If Anything Comes Up - Just Come Back And Let Me Know