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WD External HDD randomly disconnects/reconnects


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#1
intelguy77

intelguy77

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I have a Western Digital Elements 1 TB USB 2.0 External HDD. Typically, when I connect it to the front USB headers on my computer, the hard drive randomly disconnects and reconnects, and a message displays in the task bar saying "This device can perform faster, etc". I'm running Windows 7. How can I stop this from happening?

My external HDD:
http://www.amazon.co...N/dp/B002QEBMB4

Screenshot of message:
screenshot.png

Also, the front USB headers were originally USB 3.0, but I used an adapter inside my machine to convert them to USB 2.0

Edited by intelguy77, 11 November 2012 - 06:04 PM.

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#2
intelguy77

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Problem resolved.

I went into Device Manager, right clicked on a USB controller, properties, and unticked the box saying "Tell me if my device can perform faster".
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#3
Kemasa

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The message is in regards to the speed which the device can run at vs. the USB interface. Typically it means you would need to install a new USB card to get the faster speeds.
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