[Nikkekoi]

Size details for C:\Windows\System32\config\systemprofile\AppData\Local\Avg2013

Name File Size Files % of Parent % of Total
dumps 69,946,620 0 100.0% 99.9%
log 22,255 0 0.0% 0.0%

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Size details for C:\Windows\System32\config\systemprofile\AppData\Local\Avg2013

Name File Size Files % of Parent % of Total
C:\Windows\System32\config\systemprofile\AppData\Local\Avg2013 69,968,874 0 100.0% 100.0%
dumps 69,946,620 0 100.0% 100.0%
log 22,255 0 0.0% 0.0%

[Nikkekoi]

Size details for C:\Windows\System32\config\systemprofile\AppData\Local\Avg2013

Name File Size Files % of Parent % of Total
C:\Windows\System32\config\systemprofile\AppData\Local\Avg2013 69,968,874 0 100.0% 100.0%
dumps 69,946,620 0 100.0% 100.0%
log 22,255 0 0.0% 0.0%

[maliprog]

Good job. You have more than one antivirus programs on your PC.

AVAST and AVG

Please leave only one antivirus protection on your system and remove all other.

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.



Because AVG is using too much disk space I would recommend you to uninstall AVG this time.

We need to remove AVG from your system. Please download AVG Remover and run it in order to remove AVG. After we finish cleaning of your system you can install AVG again.

After this navigate to

C:\Windows\System32\config\systemprofile\AppData\Local\

Find Avg2013 folder and remove it completely. Restart your system and see if you loose your disk space now. Let me know results.

[Nikkekoi]

Size details for C:\Windows\System32

Name File Size Files % of Parent % of Total
C:\Windows\System32 2,636,308 13,290 100.0% 100.0%
Files in this directory 1,118,358 2,876 42.4% 42.4%
DriverStore 915,953 5,790 34.7% 34.7%
Recovery 141,883 2 5.4% 5.4%
winevt 91,056 76 3.5% 3.5%
drivers 48,077 445 1.8% 1.8%
wbem 41,766 369 1.6% 1.6%
en-US 34,252 1,352 1.3% 1.3%
IME 34,096 55 1.3% 1.3%
migwiz 32,670 387 1.2% 1.2%
spool 32,207 277 1.2% 1.2%
catroot 26,020 830 1.0% 1.0%
Speech 25,835 18 1.0% 1.0%
catroot2 18,794 8 0.7% 0.7%
oobe 12,238 41 0.5% 0.5%
Macromed 10,832 6 0.4% 0.4%
SMI 10,435 14 0.4% 0.4%
WindowsPowerShell 8,540 132 0.3% 0.3%
CodeIntegrity 3,951 2 0.1% 0.1%
migration 3,594 47 0.1% 0.1%
Dism 3,387 30 0.1% 0.1%
AdvancedInstallers 2,913 6 0.1% 0.1%
manifeststore 2,030 5 0.1% 0.1%
en 1,806 4 0.1% 0.1%
spp 1,759 110 0.1% 0.1%
RTCOM 1,480 3 0.1% 0.1%
Microsoft 1,107 20 0.0% 0.0%
Boot 991 4 0.0% 0.0%
sysprep 750 13 0.0% 0.0%
Setup 696 7 0.0% 0.0%
NDF 640 1 0.0% 0.0%
Printing_Admin_Scripts 414 7 0.0% 0.0%
com 303 7 0.0% 0.0%
de-DE 244 8 0.0% 0.0%
el-GR 244 8 0.0% 0.0%
fr-FR 240 8 0.0% 0.0%
it-IT 239 8 0.0% 0.0%
es-ES 234 8 0.0% 0.0%
nl-NL 233 8 0.0% 0.0%
pt-PT 229 9 0.0% 0.0%
pl-PL 228 8 0.0% 0.0%
hu-HU 225 8 0.0% 0.0%
cs-CZ 223 8 0.0% 0.0%
pt-BR 223 7 0.0% 0.0%
ru-RU 223 8 0.0% 0.0%
fi-FI 222 8 0.0% 0.0%
da-DK 220 8 0.0% 0.0%
sv-SE 220 8 0.0% 0.0%
DRVSTORE 218 9 0.0% 0.0%
tr-TR 216 8 0.0% 0.0%
nb-NO 212 7 0.0% 0.0%
ar-SA 202 7 0.0% 0.0%
he-IL 192 7 0.0% 0.0%
bg-BG 173 5 0.0% 0.0%
sr-Latn-CS 170 5 0.0% 0.0%
sk-SK 170 5 0.0% 0.0%
ro-RO 169 5 0.0% 0.0%
ja-JP 169 9 0.0% 0.0%
hr-HR 168 5 0.0% 0.0%
uk-UA 167 5 0.0% 0.0%
ko-KR 166 9 0.0% 0.0%
lv-LV 166 5 0.0% 0.0%
sl-SI 166 5 0.0% 0.0%
lt-LT 165 5 0.0% 0.0%
et-EE 161 5 0.0% 0.0%
th-TH 157 5 0.0% 0.0%
zh-CN 146 9 0.0% 0.0%
zh-TW 146 9 0.0% 0.0%
winrm 100 1 0.0% 0.0%
Atheros_L1e 81 1 0.0% 0.0%
WinBioPlugIns 71 4 0.0% 0.0%
zh-HK 65 5 0.0% 0.0%
WCN 61 1 0.0% 0.0%
slmgr 38 1 0.0% 0.0%
icsxml 37 5 0.0% 0.0%
sppui 31 4 0.0% 0.0%
ras 24 4 0.0% 0.0%
MUI 12 1 0.0% 0.0%
LogFiles 9 52 0.0% 0.0%
nn-NO 3 1 0.0% 0.0%
es 3 1 0.0% 0.0%
hu 2 1 0.0% 0.0%
ru 2 1 0.0% 0.0%
cs 2 1 0.0% 0.0%
da 2 1 0.0% 0.0%
de 2 1 0.0% 0.0%
el 2 1 0.0% 0.0%
fi 2 1 0.0% 0.0%
fr 2 1 0.0% 0.0%
it 2 1 0.0% 0.0%
nl 2 1 0.0% 0.0%
no 2 1 0.0% 0.0%
pl 2 1 0.0% 0.0%
sk 2 1 0.0% 0.0%
sv 2 1 0.0% 0.0%
tr 2 1 0.0% 0.0%
restore 1 1 0.0% 0.0%
0409 0 0 0.0% 0.0%
FxsTmp 0 0 0.0% 0.0%
GroupPolicy 0 0 0.0% 0.0%
GroupPolicyUsers 0 0 0.0% 0.0%
inetsrv 0 0 0.0% 0.0%
sda 0 0 0.0% 0.0%
WinBioDatabase 0 0 0.0% 0.0%

[maliprog]

OK. How is your system now? Problems?

[Nikkekoi]

Yes, my system is running smoothly now and my disk space is back! Thank you very much!

But I have another problem to consult, is it okay? Every time I turn on my computer it prompts me with these messages

"The specified module could not be found LoadLibrary(pythondll) failed"

"C:Program Files\Uniblue\DriverScanner\PYTHON27.DLL"

[maliprog]

That's DLL missing from DriverScanner software. You should try to reinstall DriverScanner and that should fix the error.

If you don't use DriverScanner then uninstall it and error should be gone also.

Try this and let me know results.

[Nikkekoi]

It's okay now. thank you very much!

[maliprog]

Good job! Your logs and system are clean now. I'm glad we fix up your computer.

Step 1

Please close all running programs and Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Commands
  [purity]
  [emptytemp]
  [resethosts]
  [clearallrestorepoints]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

Step 2

We need to clean up your PC from programs we used.

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end.

In case that any of the software we used in this fix still remains on your system please delete it manually (Right click on it and select Delete).

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Something to read

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

2. Make Backups of Important Files

Please read this article Home Computer Data Backup.

3. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.

[maliprog]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.