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Ahhh, Virus/Spyware help needed


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#1
shan51

shan51

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Tons of problems, first of all everytime I start my computer I get a black and yellow screen that pops up after login with Warning, You're endager of spyware and directs me to a search results page online. I have spybot, adaware, i even installed and ran the newest versions in safe mode, but i can't get rid of it! Also i have to hard shutdown the computer (clicking the switch in the back) because the windows shutdown just hangs for hours if I don't. I grabbed a screenshot and saved it in a wordfile thats attached, take a look. I am not really experienced, but I can follow directions, please help.

Thanks!Attached File  screenshot.doc   246.5KB   40 downloads
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#2
conker87

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Well that's new, Spyware that tells you how to get rid of it.
Is this an actual IE window or is it part of an Active Desktop (You can usually check this by left clicking once on the page (blank) then Alt + F4ing to see if the page disappears or not).
If it's an IE then it's something in your Run/Startup folder thats causing it, if it's part of an Active Desktop then try removing it from the AD box.
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#3
shan51

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its a window that comes up after startup, its not IE. it doesnt exist in the startup folder. how do i check to see if its part of the active desktop?
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#4
Rickbenejamin

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I had that problem. Its not part of active desktop just bring your cursor as high as it can go and left click to drag it down to close it. I think its part of antivirus gold though and i cant get rid of that.
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#5
shan51

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Thanks man, it has been driving me nuts. will it continue to come up? do you have any ideas why my computer wont shut down?
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