[Tamara]

I am in major need of some help - my 11 year old has this computer and my gawd - I have ran adaware,spybot,the cleaner removed programs from the program list - disable things in startup(that i have since reenabled for the Hijack this log)and my computer still keeps freezing recieving errors on shutdown. Blue screen pop up for sasser word_d detected - fatal exeption errors and I am about to throw this computer out the window - hope someone can help or maybe I am beyond that now LOL. Thought this site would be last resort before a reformat. Here is the log. (hope i posted right)

Logfile of HijackThis v1.98.2
Scan saved at 9:27:58 PM, on 8/28/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\N32RMD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\XHRQQ.EXE
C:\WINDOWS\FONTS\JAVAAV.EXE
C:\PROGRAM FILES\ICQ\NDETECT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\DESKTOP\NEW FOLDER\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pogo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: CATLEvents Object - {60112085-E1CE-4e0e-823A-EBB1AD98804C} - C:\WINDOWS\TEMP\VAAVAJ.DAT
O2 - BHO: SDWin32 Class - {9855FBA0-E010-11D8-BF5D-0050BA200549} - C:\WINDOWS\SYSTEM\XBXHI.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\WINDOWS\TEMP\VAAVAJ.DAT
O2 - BHO: CATLEvents Object - {8109AF33-6949-4833-8881-43DCC232B7B2} - C:\WINDOWS\TEMP\VAAVAJ.DAT
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Norton AntiVirus Reminder] C:\PROGRA~1\NORTON~1\N32RMD.EXE /RES
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [b3dUpdate] C:\WINDOWS\BDE\Update\Zupdate.EXE -silent -p "C:\WINDOWS\BDE\Update" -s setup.cab
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ICSDCLT] c:\windows\rundll32.exe c:\windows\SYSTEM\icsdclt.dll,ICSClient
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [qvnqbcovsd] C:\WINDOWS\SYSTEM\sivzva.exe
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe
O4 - HKLM\..\Run: [ebitifmf] C:\WINDOWS\ebitifmf.exe
O4 - HKLM\..\Run: [O8sP9Q] C:\WINDOWS\xhrqq.exe
O4 - HKLM\..\Run: [JAVAAV] C:\WINDOWS\FONTS\JAVAAV.EXE
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [OSNAMEQ] C:\WINDOWS\SYSTEM\OSNAMEQ.exe
O4 - HKLM\..\Run: [xbxhic] C:\WINDOWS\SYSTEM\xbxhic.exe
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] c:\windows\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunOnce: [*JAVAAV] C:\WINDOWS\FONTS\JAVAAV.EXE
O4 - HKCU\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\NDetect.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\PROGRA~1\WINZIP\wzqkpick.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Voiceglo directory - {C9B8ABB6-1CC3-4957-9CA3-053036B2EE3A} - C:\WINDOWS\All Users\Desktop\Glophone.lnk (file missing)
O15 - Trusted Zone: messenger.hotmail.com
O15 - Trusted Zone: loginnet.passport.com
O15 - Trusted Zone: login.passport.com
O15 - Trusted Zone: memberservicesnet.passport.net
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: World Class Solitaire by pogo - http://klondike.pogo...s-ob-assets.cab
O16 - DPF: {CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_03) -
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

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[Tamara]

wow - i have a version of norton and it did not find these - found 16 non-cleanable - should i delete them with the program or will another program clean them??

[Tamara]

Well I installed and ran AVG and it cleaned and fixed 16 viruses. Ran adaware and spybot again but now a search bar has been installed and i have already removed it a few times. Still getting pop like crazy - i now have these shortcuts on my desktop - casino travel specials music tracks HELP - here is the new log after i ran AVG and this mydailyhorscope program - how can i make this stop

Logfile of HijackThis v1.98.2
Scan saved at 4:21:14 PM, on 8/29/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\N32RMD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\XHRQQ.EXE
C:\WINDOWS\MWSVM.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\WINDOWS\FONTS\JAVAAV.EXE
C:\WINDOWS\DESKTOP\NEW FOLDER\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50032
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pogo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50032
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: CATLEvents Object - {8109AF33-6949-4833-8881-43DCC232B7B2} - C:\WINDOWS\TEMP\VAAVAJ.DAT
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Norton AntiVirus Reminder] C:\PROGRA~1\NORTON~1\N32RMD.EXE /RES
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ICSDCLT] c:\windows\rundll32.exe c:\windows\SYSTEM\icsdclt.dll,ICSClient
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [O8sP9Q] C:\WINDOWS\xhrqq.exe
O4 - HKLM\..\Run: [JAVAAV] C:\WINDOWS\FONTS\JAVAAV.EXE
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [VBundleOuterDL] C:\Program Files\VBouncer\BundleOuter.EXE
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKLM\..\Run: [mwsvm] C:\WINDOWS\mwsvm.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SSDPSRV] c:\windows\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunOnce: [*JAVAAV] C:\WINDOWS\FONTS\JAVAAV.EXE
O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [MyDailyHoroscope] C:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Voiceglo directory - {C9B8ABB6-1CC3-4957-9CA3-053036B2EE3A} - C:\WINDOWS\All Users\Desktop\Glophone.lnk (file missing)
O15 - Trusted Zone: messenger.hotmail.com
O15 - Trusted Zone: loginnet.passport.com
O15 - Trusted Zone: login.passport.com
O15 - Trusted Zone: memberservicesnet.passport.net
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: World Class Solitaire by pogo - http://klondike.pogo...s-ob-assets.cab
O16 - DPF: {CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_03) -
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL