[Sue_91]

I've been getting ads from ad.revenue.net for about 2 months now, and i've tried evrything, like ad-aware and everyhting but, they dont seem to go away...
i cant type for half a minute without one of them interrupting; its really annoying...

Here is my HIjackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:01:13 AM, on 6/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Desktop\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteaee32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc...m::/on-line.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} - http://us.dl1.yimg.c...ropper1_1us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F04E99C-74D5-4C97-B767-2A2557EC12D8}: NameServer = 203.98.129.1 203.98.129.9
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Advertisements]

Hi Sue_91 and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.


Can you tell me what your Internet Service Provider is?

203.98.129.1 /203.98.129.9 <-----Is this it? (nwtgigalink.com?)

Download LQfix Here
save it to your desktop, please do not use yet

Download and install CleanUp! Here
We will use this program later.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Close all browsers, windows and unneeded programs.

3. Open HiJack and do a scan.

4. Put a Check next to the following items:

O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteaee32.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc...m::/on-line.exe


5. click the Fix Checked box

6. double click on LQFix program u downloaded.
A doswindow will open and close again, this is normal.

7. Run the program CleanUp!

8. Reboot your computer

9. Run this online virus scan: ActiveScan - Save the results from the scan!

10. Please post an Active scan log and a fresh HiJackThis log to verify all is good. Ensure you rehide your “hidden files and folders” back to the way they were.

[Excal]

Hi Sue_91 and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.


Can you tell me what your Internet Service Provider is?

203.98.129.1 /203.98.129.9 <-----Is this it? (nwtgigalink.com?)

Download LQfix Here
save it to your desktop, please do not use yet

Download and install CleanUp! Here
We will use this program later.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Close all browsers, windows and unneeded programs.

3. Open HiJack and do a scan.

4. Put a Check next to the following items:

O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteaee32.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc...m::/on-line.exe


5. click the Fix Checked box

6. double click on LQFix program u downloaded.
A doswindow will open and close again, this is normal.

7. Run the program CleanUp!

8. Reboot your computer

9. Run this online virus scan: ActiveScan - Save the results from the scan!

10. Please post an Active scan log and a fresh HiJackThis log to verify all is good. Ensure you rehide your “hidden files and folders” back to the way they were.

[Sue_91]

Thanks SO MUCH for your help Excal!

I'm not sure about adware, but i've definitely gotten rid thousands of temporary files, which I've been trying to remove for so long...

Here is my active scan log:


Incident Status Location

Adware:Adware/EliteBar No disinfected C:\windows\system32\ELITEA~3.EXE
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/KeenValue No disinfected C:\Program Files\Common Files\Updater
Spyware:Spyware/BetterInet No disinfected C:\WINDOWS\system32\in10b6s.dll
Adware:Adware/WildTangent No disinfected Windows Registry
Adware:Adware/PopCapLoader No disinfected C:\Documents and Settings\User\Desktop\HJT\backups\backup-20050606-094915-907.inf
Adware:Adware/FunWeb No disinfected C:\Program Files\Adware and Spyware Removal\Hijack This\backups\backup-20050508-101213-821.inf
Adware:Adware/KeenValue No disinfected C:\WINDOWS\browserxtras\pn\remove.exe
Adware:Adware/KeenValue No disinfected C:\WINDOWS\system32\in10b6s.dll
Adware:Adware/EliteBar No disinfected C:\WINDOWS\system32\temperror32.dat


Here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 2:31:10 PM, on 6/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Limewire\LimeWire\New Folder\LimeWire.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\User\Desktop\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteaee32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F04E99C-74D5-4C97-B767-2A2557EC12D8}: NameServer = 203.98.129.1 203.98.129.9
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Excal]

Hi Sue_91


Can you tell me who your Internet Service Provider is?

203.98.129.1 /203.98.129.9 <-----Is this it? (nwtgigalink.com?)



Just a few random bad files to clean up.

• Open HiJackThis
• Click on the configure button on the bottom right
• Click on the tab "Misc Tools"
• Click on "Delete File on Reboot"
• Navigate to this file - C:\WINDOWS\system32\in10b6s.dll
• Double click on that file.
• HJT asks you if you want to reboot, now. Click "no".
  
  Do that for the following files also, until you get to the last one, then click "yes" when HJT asks you to reboot.

C:\windows\system32\ELITEA~3.EXE <-----This file will start with ELITEA
C:\WINDOWS\system32\in10b6s.dll
C:\WINDOWS\system32\temperror32.dat
C:\Program Files\Common Files\Updater
C:\WINDOWS\browserxtras\pn\remove.exe

Post back when you finish and tell me how your computer is running


Thanks,


Excal

[Sue_91]

Hi Excal,

Yes, 203.98.129.1 /203.98.129.9 (nwtgigalink.com?) is my ISP.

I will watch my computer for a day or two and tell you how its going...

Thanks,

Sue_91

[Excal]

Sue_91,

Glad to see that things are going better.

I see you have P2P software installed on your machine (limewire). We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections.
Here is a list of P2P's considered infected and "clean". P2P List



Great job, it appears your computer is clean

Now that your system is Malware Free, it is important to reset your system Restore. Click Here to learn how to.
Might I suggest the following Free Spyware programs for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE

Spybot S&D


If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest this Free program:
*Note - do not use more than one anti-virus program as it will more than likely cause conflict.

AVG

The following free programs are great for prevention:

SpywareBlaster 3.4

Spywareguard

IE/Spyad


A Firewall is a must! Here are 2 good free versions:

Sygate

ZoneLabs

There are other options other than Internet Explorer for a browser, which some say have better security. Two of them are:

Firefox

Opera

This site is a great source for tightening up security on Internet Explorer settings.

Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month.

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program:

Cleanup
Run "Cleanup" and when it has finished, Reboot

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

[Sue_91]

Excal,

U really are a genius... I've only had one ad in the past 3 days!

I already have Ad-Aware SE as well as Norton Antivirus 2005. Is that enough to protect my computer or do I need a separate firewall on top of that?

Because, when I installed Norton, it made me turn off WIndows Firewall, saying that it interferes with Norton's activities.

I've installed SpywareBlaster but I can't change my browser because quite a few of the sites I visit frequently require Internet Explorer in order to work.

Thanx a HUGE amount for your help...

Sue_91

[Excal]

My Pleasure, glad things worked out for you

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

[Excal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.