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Windows 7 will not reboot. Please help! [Solved]


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#31
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
OK delete your current copy of Combofix on your desktop.

Then rerun it by downloading a new copy:

Download and Install Combofix

Download ComboFix from one of the following locations:

Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.
Accept the disclaimer and allow to update if it asks

Posted Image

Posted Image

When finished, it produces a log for you.
Please include the C:\ComboFix.txt in your next reply.



Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

After the run you may have internet problems or access to something problems. Simply reboot the computer.
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#32
mikison

mikison

    Member

  • Topic Starter
  • Member
  • PipPip
  • 88 posts
Combo Fix log below. Outlook doesn't work still. IE9 not loading.
ComboFix 12-11-26.02 - Owner 11/26/2012 21:59:02.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3839.1361 [GMT -5:00]
Running from: F:\ComboFix.exe
AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-10-27 to 2012-11-27 )))))))))))))))))))))))))))))))
.
.
2012-11-27 03:06 . 2012-11-27 03:06 -------- d-----w- c:\users\test\AppData\Local\temp
2012-11-27 03:06 . 2012-11-27 03:06 -------- d-----w- c:\users\Miki\AppData\Local\temp
2012-11-27 03:06 . 2012-11-27 03:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-27 03:06 . 2012-11-27 03:06 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2012-11-27 00:20 . 2012-11-27 00:21 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-11-27 00:20 . 2012-11-27 00:21 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-11-26 22:46 . 2012-11-26 22:45 289768 ----a-w- c:\windows\system32\javaws.exe
2012-11-26 22:46 . 2012-11-26 22:45 1034216 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-11-26 22:45 . 2012-11-26 22:45 108008 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll
2012-11-26 22:45 . 2012-11-26 22:45 189416 ----a-w- c:\windows\system32\javaw.exe
2012-11-26 22:45 . 2012-11-26 22:45 188904 ----a-w- c:\windows\system32\java.exe
2012-11-26 16:31 . 2012-11-26 16:31 -------- d-----w- c:\program files (x86)\ESET
2012-11-26 12:21 . 2012-08-23 08:19 4916224 ----a-w- c:\windows\SysWow64\mstscax.dll
2012-11-26 12:21 . 2012-08-23 08:13 5773824 ----a-w- c:\windows\system32\mstscax.dll
2012-11-26 08:42 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-26 08:42 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-26 08:42 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2012-11-26 08:42 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-26 08:11 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-26 08:11 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-26 08:11 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-26 08:11 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-26 08:11 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-26 08:11 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-26 08:11 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-26 08:09 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-11-26 08:09 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll
2012-11-26 08:09 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll
2012-11-26 08:09 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll
2012-11-26 08:09 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll
2012-11-26 08:00 . 2012-06-02 05:48 95600 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-11-26 07:58 . 2012-09-14 19:19 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-26 07:57 . 2012-03-31 05:42 1732096 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
2012-11-26 07:44 . 2012-02-11 06:43 751104 ----a-w- c:\windows\system32\win32spl.dll
2012-11-26 07:44 . 2012-02-11 06:36 559104 ----a-w- c:\windows\system32\spoolsv.exe
2012-11-26 07:44 . 2012-02-11 06:36 67072 ----a-w- c:\windows\splwow64.exe
2012-11-26 07:44 . 2012-02-11 05:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll
2012-11-26 07:40 . 2012-06-02 05:41 1464320 ----a-w- c:\windows\system32\crypt32.dll
2012-11-26 07:40 . 2012-06-02 05:41 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2012-11-26 07:40 . 2012-06-02 05:41 140288 ----a-w- c:\windows\system32\cryptnet.dll
2012-11-26 07:40 . 2012-06-02 04:36 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2012-11-26 07:40 . 2012-06-02 04:36 1159680 ----a-w- c:\windows\SysWow64\crypt32.dll
2012-11-26 07:40 . 2012-06-02 04:36 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2012-11-26 06:52 . 2012-11-26 06:52 -------- d-----w- c:\users\Owner\AppData\Roaming\AVG2013
2012-11-26 06:50 . 2012-11-26 06:50 -------- d-----w- c:\users\Owner\AppData\Roaming\TuneUp Software
2012-11-26 06:47 . 2012-11-26 06:50 -------- d-----w- c:\programdata\AVG2013
2012-11-26 06:44 . 2012-11-27 00:49 -------- d-----w- c:\users\Owner\AppData\Local\Avg2013
2012-11-26 06:44 . 2012-11-26 06:44 -------- d-----w- c:\users\Owner\AppData\Local\MFAData
2012-11-26 06:08 . 2012-11-26 13:18 -------- d-----w- C:\TDSSKiller_Quarantine
2012-11-26 05:31 . 2012-11-26 05:31 -------- d-----w- C:\FRST
2012-11-05 00:22 . 2012-11-05 00:22 -------- d-----w- c:\users\Owner\AppData\Local\leawo
2012-11-04 21:35 . 2012-08-21 18:01 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-11-04 21:34 . 2012-11-26 04:06 -------- d-----w- c:\program files\iPod
2012-11-04 21:34 . 2012-11-26 04:06 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-11-04 21:34 . 2012-11-26 04:06 -------- d-----w- c:\program files\iTunes
2012-11-04 21:34 . 2012-11-26 04:06 -------- d-----w- c:\program files (x86)\iTunes
2012-11-04 21:24 . 2012-11-04 21:24 -------- d-----w- c:\users\Owner\AppData\Roaming\com.leawo.imediago
2012-11-04 21:24 . 2012-11-26 04:04 -------- d-----w- c:\program files (x86)\Leawo
2012-11-02 02:52 . 2012-11-02 02:52 75928 ----a-w- c:\windows\system32\drivers\dc3d.sys
2012-11-02 02:52 . 2012-11-02 02:52 1795952 ----a-w- c:\windows\system32\WdfCoInstaller01011.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-26 22:45 . 2011-08-10 10:04 916456 ----a-w- c:\windows\system32\deployJava1.dll
2012-11-15 21:05 . 2011-06-28 05:19 5642 --s-a-w- c:\programdata\KGyGaAvL.sys
2012-11-08 21:19 . 2012-08-30 19:50 30568 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2012-10-30 02:04 . 2010-09-04 12:41 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-10-22 18:02 . 2012-10-22 18:02 154464 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2012-10-15 08:48 . 2012-10-15 08:48 63328 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2012-10-05 08:32 . 2012-10-05 08:32 111456 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
2012-10-02 08:30 . 2012-10-02 08:30 185696 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2012-09-30 00:54 . 2011-08-10 05:17 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-29 02:42 . 2012-09-29 02:42 2177704 ----a-w- c:\windows\system32\coin92.dll
2012-09-21 08:46 . 2012-09-21 08:46 200032 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2012-09-21 08:46 . 2012-09-21 08:46 225120 ----a-w- c:\windows\system32\drivers\avgloga.sys
2012-09-14 08:05 . 2012-09-14 08:05 40800 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
2012-09-04 15:39 . 2010-07-12 08:34 50296 ----a-w- c:\windows\system32\drivers\avgfwd6a.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
c:\program files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{99079a25-328f-4bd4-be04-00955acaa0a7}"= "c:\progra~2\WIC55D~1\ToolBar\searchqudtx.dll" [BU]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll" [BU]
.
[HKEY_CLASSES_ROOT\clsid\{99079a25-328f-4bd4-be04-00955acaa0a7}]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2012-11-08 14:01 1019976 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2012-11-08 14:01 1019976 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2012-11-08 14:01 1019976 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 94208 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 94208 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 94208 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 94208 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Akamai NetSession Interface"="c:\users\Owner\AppData\Local\Akamai\netsession_win.exe" [2012-10-09 4441920]
"Corel Photo Downloader"="c:\program files (x86)\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" [2011-09-07 522752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"UCam_Menu"="c:\program files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"YouCam Mirror Tray icon"="c:\program files (x86)\CyberLink\YouCam\YouCamTray.exe" [2009-11-24 167008]
"THX Audio Control Panel"="c:\program files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" [2010-02-22 1016832]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"tvncontrol"="c:\program files (x86)\TightVNC\tvnserver.exe" [2010-07-08 815704]
"Corel File Shell Monitor"="c:\program files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe" [BU]
"Standby"="c:\program files (x86)\Common Files\Corel\Standby\Standby.exe" [2010-08-06 105632]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"Google Desktop Search"="c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" [2010-09-07 30192]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2010-03-02 140640]
"CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2010-04-02 1185112]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"HFALoader"="c:\program files (x86)\Hamster Soft\Hamster Free Zip Archiver\HamsterArc.exe" [2012-03-06 2260480]
"Garmin Lifetime Updater"="c:\program files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-05-23 1466760]
"TkBellExe"="c:\program files (x86)\Real\RealPlayer\update\realsched.exe" [2012-06-13 296056]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2012-11-07 3143800]
"Carbonite Backup"="c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe" [2012-11-08 1065032]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-09-24 926896]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2010-12-21 227712]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Auto run of VideoCam Suite 1.0.lnk - c:\program files (x86)\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe [2011-2-12 161160]
Device Detector 4.lnk - c:\program files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe [2009-2-25 397312]
Directrec Configuration Tool.lnk - c:\program files (x86)\OLYMPUS\DirectrecConfig\DirectrecConfigurationTool.exe [2009-2-25 2367488]
Event Reminder.lnk - c:\program files (x86)\The Print Shop 23.1\Remind.exe [2010-6-21 344064]
Google Calendar Sync.lnk - c:\program files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe [2011-4-8 542264]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"SoftwareSASGeneration"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
"AppInit_DLLs"=c:\progra~2\Google\GOOGLE~3\GoogleDesktopNetwork3.dll
.
R2 avgfws;AVG Firewall;c:\program files (x86)\AVG\AVG2013\avgfws.exe [2012-11-02 1340976]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-07 5814392]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2010-09-07 30192]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-09-04 1255736]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2012-10-15 63328]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2012-09-21 225120]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2012-10-05 111456]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2012-09-14 40800]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6a.sys [2012-09-04 50296]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2012-10-22 154464]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-10-02 185696]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2012-09-21 200032]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2012-11-08 30568]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 27136]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-01-13 202752]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
S2 Greg_Service;GRegService;c:\program files (x86)\Gateway\Registration\GregHSRW.exe [2009-08-28 1150496]
S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-07-16 2673064]
S2 tvnserver;TightVNC Server;c:\program files (x86)\TightVNC\tvnserver.exe [2010-07-08 815704]
S2 Updater Service;Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [2010-01-28 243232]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2012-11-02 75928]
S3 MBfilt;MBfilt;c:\windows\system32\drivers\MBfilt64.sys [2009-11-17 32344]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2010-03-29 925984]
S3 Olympus DVR Service;Olympus DVR Service;c:\program files (x86)\Common Files\Olympus Shared\DeviceManager\olydvrsv.exe [2009-02-25 167936]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-08-01 45416]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-09 239136]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-12-19 314400]
S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [2012-03-07 29288]
S3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys [2012-03-07 29288]
S3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys [2012-03-07 29288]
S3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys [2012-03-07 29288]
S3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys [2012-03-07 29288]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-27 00:21]
.
2012-11-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-06 22:20]
.
2012-11-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-06 22:20]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2012-11-08 13:53 1292360 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2012-11-08 13:53 1292360 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2012-11-08 13:53 1292360 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 97792 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 97792 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 97792 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-15 00:32 97792 ----a-w- c:\users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TouchORB"="c:\program files (x86)\TouchSettings\TouchPortalOBR.exe" [2010-02-04 153416]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-03-09 10103840]
"TouchPortal"="c:\program files (x86)\Gateway\Gateway Touch Suite\TouchPortal.exe" [2010-04-19 6314016]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2010-03-25 2726728]
"RunDLLEntry_THXCfg"="c:\windows\system32\THXCfg64.dll" [2009-09-30 17920]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-07-10 499608]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 1873256]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\system32\blank.htm
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
Trusted Zone: airse.com
Trusted Zone: arise.com\*.ns
Trusted Zone: facebook.com\www
Trusted Zone: rccl.com\arisectx
Trusted Zone: signmeup.com\www
Trusted Zone: tcpalm.com\www
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
DPF: {82E5DF24-51E8-47CD-864A-F4BD5005AA73} - hxxps://www.icloud.com/system/iCloud.cab
DPF: {F3DCFC89-8C6E-4052-9176-B7806D188FD5} - hxxp://www.disneyphotopass.com/Scripts/ImageUploader7.cab
DPF: {F8EB59EC-35A8-4B59-8F67-B3E19147FED6} - hxxp://www.dishonline.com/widevine/installer/WidevineMediaTransformer.exe
FF - ProfilePath - c:\users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\i3w97kuc.default\
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-{9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
Toolbar-10 - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Wow6432Node-HKLM-Run-vProt - c:\program files (x86)\AVG Secure Search\vprot.exe
Wow6432Node-HKLM-Run-ROC_roc_dec12 - c:\program files (x86)\AVG Secure Search\ROC_roc_dec12.exe
Wow6432Node-HKLM-Run-ROC_ROC_JULY_P1 - c:\program files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe
SafeBoot-96316857.sys
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
WebBrowser-{16D3836E-B1D6-43CA-A8C5-2DC4FCB1F8E7} - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
AddRemove-{FBBC4667-2521-4E78-B1BD-8706F774549B} - c:\programdata\{249B9E04-F0FC-434D-B0D8-12D3EDFF3B77}\Best Buy Software Installer Setup.exe
AddRemove-Adobe Connect Add-in - c:\users\Owner\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\connectaddin\connectaddin.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Akamai]
"ServiceDll"="c:\program files (x86)\common files\akamai/netsession_win_ce5ba24.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_110_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_110_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_110_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_110_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-11-26 22:08:27
ComboFix-quarantined-files.txt 2012-11-27 03:08
ComboFix2.txt 2012-11-26 04:39
ComboFix3.txt 2010-03-01 01:19
.
Pre-Run: 399,140,872,192 bytes free
Post-Run: 398,834,401,280 bytes free
.
- - End Of File - - 762C94B2F176DA4BDB21B6A6A0A4BA91
  • 0

#33
CompCav

CompCav

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Flash said it was hooked into somethng with AVG and could not be removed. We forced it in safe mode so let's redo your antivirus.

If it is paid version make sure you have the serial number for it and then do the following:

Download a fresh copy of your version to your desktop.
Download the AVG removal tool to your desktop from the top 2 in the list.
Uninstall your AVG normally and reboot.
Run the AVG removal tool and reboot when prompted.
Install the fresh copy that you saved on your desktop. Reboot

Update me on any remaining issues
  • 0

#34
mikison

mikison

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Why am I redoing AVG? I already talked to AVG and installed updated version. It took a really long time when my computer was running well earlier today. It has been installed and a new scan done and it took a total of 4 hours. I can't imagine how low long it will take if it takes 15 minutes to copy a 3GB file. It is running so slow. I am confused as to why I am reinstalling AVG if the problem is with Flash?

I can't even load IE9. How is that related to AVG?

I am so confused and running on empty here. I appreciate your help but I'm totally lost.....

Edited by mikison, 26 November 2012 - 09:24 PM.

  • 0

#35
CompCav

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did you uninstall the new flash?
  • 0

#36
mikison

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No. I don't know what to uninstall or how to uninstall it. Do I need to reinstall the old flash files? There are so many that I don't know where to begin.
  • 0

#37
mikison

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Our posts keep overlapping and I really don't know where to go from here. Can you tell I'm getting tired?
  • 0

#38
mikison

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FYI My computer still sounds like something running in background. No scans are running that I know of.
  • 0

#39
CompCav

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Use the instructions in the post on updates (#18) Step 4.

This is the only flash you needed to uninstall originally. Uninstall it and check how your computer is performing.
  • 0

#40
mikison

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I don't know how to do this. I tried it before and could not understand the instructions with regard to Start and Run and delete files. What files are to be deleted in the instructions? My computer doesn't do Start and Run, just Start and Search. When I did that for each of the 4 paths, I got a few folders that popped up. Were they all supposed to be deleted? In addition, there were 2 choices for Java for Windows 64-bit. Maybe the wrong one was installed?

Edited by mikison, 26 November 2012 - 09:42 PM.

  • 0

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#41
mikison

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Now I can't access internet at all to get to the page to uninstall Flash. IE9 won't start and Firefox says it can't initialize plug-ins directory.
  • 0

#42
CompCav

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Where in step 3 it says:

1.Delete Flash Player files and folders.

a.Choose Start > Run. (replace this with hold the windows key(between Ctrl and Alt keys) then tap R

Then the window will open that is shown in the instructions.
  • 0

#43
mikison

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I can't get to the installer. When I click on the link I get the following message: C:\Users\Owner\AppData\Local\Temp could not be saved, because you cannot change the contents of that folder.

Change the folder properties and try again, or try saving in a different location.
  • 0

#44
CompCav

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Rerun Farbar Services scanner:

Download farbar service scanner to your desktop and then run it.

Posted Image

Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply
  • 0

#45
mikison

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See log below. It is saying I am still infected?


Farbar Service Scanner Version: 09-11-2012
Ran by Owner (administrator) on 26-11-2012 at 22:54:59
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2012-02-16 00:42] - [2012-11-26 22:14] - 0022368 ____A (AVG Technologies CZ, s.r.o. ) 42B7E1AA0C7EC54652A50585793F1885

ATTENTION!=====> C:\Windows\System32\drivers\afd.sys IS INFECTED AND SHOULD BE REPLACED.

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2012-11-26 02:59] - [2012-10-03 12:56] - 1914248 ____A (Microsoft Corporation) 37608401DFDB388CAF66917F6B2D6FB0

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
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