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Laptop freezing [Solved]


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#91
Dakeyras

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Hi. :)

OK might as well perform a rollback/uninstall IE10 to IE9 or keep IE10 if you so wish. Either is fine by me.

Using the account we have been working with(feel free to delete the account I asked you to create) lets check some permissions as follows...

Next:

Please download GrantPerms64.zip and extract (unzip) it to the desktop.

  • Right-click on GrantPerms64.exe and select Run as Administrator to launch it.
  • Copy the content of the following code-box into the main text field:

    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
  • Click the List Permissions button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on the desktop entitled Perms.txt
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#92
kenomikes

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Hi,

Kept IE10


GrantPerms by Farbar
Ran by Liv (administrator) at 2012-12-20 14:18:56

===============================================
ERROR: Parsing the SD of <\\?\C:\Program Files\Internet Explorer\iexplore.exe > failed with: The system cannot find the file specified.


Operating system error message: The system cannot find the file specified.
\\?\C:\Program Files (x86)\Internet Explorer\iexplore.exe

Owner: NT SERVICE\TrustedInstaller

DACL(P)(AI):
NT SERVICE\TrustedInstaller FULL ALLOW (NI)
BUILTIN\Administrators READ/EXECUTE ALLOW (NI)
NT AUTHORITY\SYSTEM READ/EXECUTE ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)
S-1-15-2-1 READ/EXECUTE ALLOW (NI)
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#93
Dakeyras

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Hi. :)

Kept IE10

Fair play.

OK looks like the forum software hindered the copy/paste of the custom scan parameters with GrantPerms. So re-run again please but this time copy from the quote box below(do not copy the word quote).

C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe


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#94
kenomikes

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GrantPerms by Farbar
Ran by Liv (administrator) at 2012-12-20 14:40:51

===============================================
\\?\C:\Program Files\Internet Explorer\iexplore.exe

Owner: NT SERVICE\TrustedInstaller

DACL(P)(AI):
NT SERVICE\TrustedInstaller FULL ALLOW (NI)
BUILTIN\Administrators READ/EXECUTE ALLOW (NI)
NT AUTHORITY\SYSTEM READ/EXECUTE ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)
S-1-15-2-1 READ/EXECUTE ALLOW (NI)


\\?\C:\Program Files (x86)\Internet Explorer\iexplore.exe

Owner: NT SERVICE\TrustedInstaller

DACL(P)(AI):
NT SERVICE\TrustedInstaller FULL ALLOW (NI)
BUILTIN\Administrators READ/EXECUTE ALLOW (NI)
NT AUTHORITY\SYSTEM READ/EXECUTE ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)
S-1-15-2-1 READ/EXECUTE ALLOW (NI)
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#95
Dakeyras

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OK carry out the following please...:)

  • Right-click on GrantPerms64.exe and select Run as Administrator to launch it.
  • Copy the content of the following quote box(do not copy the word quote) into the main text field:

    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe

  • Click on Unlock. When it is done click on OK.
  • Now click on the List Permissions button to re-scan.
  • When finished, a notepad window will open with the results of the scan. Please post this new log in your next reply.
Note: The log can also be found on the desktop entitled Perms.txt
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#96
kenomikes

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Hi,

I assume you had me not open as Admin, just making sure.


GrantPerms by Farbar
Ran by Liv (administrator) at 2012-12-20 14:51:44

===============================================
\\?\C:\Program Files\Internet Explorer\iexplore.exe

Owner: BUILTIN\Administrators

DACL(P)(AI):
BUILTIN\Administrators FULL ALLOW (NI)
NT AUTHORITY\SYSTEM FULL ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)


\\?\C:\Program Files (x86)\Internet Explorer\iexplore.exe

Owner: BUILTIN\Administrators

DACL(P)(AI):
BUILTIN\Administrators FULL ALLOW (NI)
NT AUTHORITY\SYSTEM FULL ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)
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#97
Dakeyras

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Hi. :)

I assume you had me not open as Admin, just making sure.

Makes no difference in this instance as what I wanted to achieve appears to have been done. My apologies for the over-sight on my behalf though...I have amended that in-case anyone in future comes accoss the post whilst researching a similar problem.

Next:

OK enable the PM again with IE, restart IE and check if now working as should without having to be ran in admin mode etc please.
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#98
kenomikes

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Hi,

I think I'm going blind, I thought Run as Admin. was not there? I did not open and run Grant as Admin.

I assume you had me not open as Admin, just making sure.


Anyways, want me to redo this?

Mike
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#99
Dakeyras

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No need for now(I edited the post as mentioned in-case others read it in future etc researching the same problem), just try IE again with the PM enabled as I mentioned in post #97 please. :)
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#100
kenomikes

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Hi,

Ok, same problems as before. Page starts to load then just won't finish. Go into Admin, or remove PM, or Chrome no problems.

Thx,

Mike
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#101
Dakeyras

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Hi. :)

Ok, same problems as before. Page starts to load then just won't finish. Go into Admin, or remove PM

Lets try something else...

Do you have a Windows 7 64 bit Installation DVD at all ?

Next:

You will have to uninstall IE10, perform a rollback to IE9 for the below to be compatible/work correctly I'm afraid.

  • Please download this Microsoft Fix It to the desktop.
  • Close IE if open...
  • Then right-click on MicrosoftFixit.IEPerformance.MATSKB.Run.exe and and select Run as Administrator to launch it.
  • Follow the prompts >> let it attempt to fix anything it finds >> just follow the prompts again to acknowledge and close the application.
  • Then launch IE, enable the PM and restart IE and check if it will now work correctly without having to be ran as admin etc.

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#102
kenomikes

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Do you have a Windows 7 64 bit Installation DVD at all ?



No, no disks for this computer.


I'll do the rest now, Thx. Mike.
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#103
kenomikes

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Did the Fix it, no difference. :wacko:
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#104
Dakeyras

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Hi. :)

No, no disks for this computer.

OK, we will work around that then.

Did the Fix it, no difference. :wacko:

Was anything fixed at all and or any faults found that were unable to be rectified ?

Windows 7 - System File Checker:

  • Click on Start(Windows 7 Orb).
  • Click on All Programs >> Accessories
  • Right click on Command Prompt and select Run as Administrator.
  • Click on Continue in the UAC prompt.
  • At the Command Prompt C:\Windows\System32> type in the following exactly:
  • cd c:\
  • Then depress the Enter/Return key, then type in the following exactly:
  • sfc /scannow
  • Then depress the Enter/Return key.
Note: This may take awhile to finish. When completed close the Administrator Command Prompt window, via typing Exit then depress the Enter/Return key.

Windows 7 Startup Repair:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • You will have to answer a few basic questions then select the option Repair your computer
  • At the the System Recovery Options screen click Windows 7 to highlight then Next>
  • Now click on/select Startup Repair
  • If prompted to use System Restore, select Cancel.
  • The same if prompted to Send information about this problem (recommended), select Don't send.
  • Click Finish when Startup Repair has completed, then click on Restart
Reset IE:

  • Click on Start(Windows 7 Orb) >> Control Panel >> Internet Options
  • Once in Internet Options >> click on the Advanced tab >> then click on the Reset... button >> select the option Delete personal settings
  • Now click on the Reset button >> Close >> Next time IE is launched you may have run through a basic setup procedure etc and re-enable add-ons etc.
When completed the above provide the answer to my query in your next reply...Also try IE again afterwards with the PM active if it is not already after the reset and let myself know the outcome also please.
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#105
kenomikes

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Yes, it said it fixed 2 things, data execution and some security settings. But it did not reset the PM, I did that, and it didn't work.

Doing the rest now. Thx Mike
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