replacing bad hard drive
Started by
Jmize
, Dec 03 2012 10:53 AM
#1
Posted 03 December 2012 - 10:53 AM
#2
Posted 04 December 2012 - 01:01 PM
Hello John
Some questions if I may;
Is the OS disk that you are using a Dell OEM or full retail Microsoft XP disk.
Is the new HDD detected in the BIOS.
If you restart the computer is the CD/DVD drive still listed as the first boot device and the HDD second,
Is the new HDD the IDE or SATA type.
Some questions if I may;
Is the OS disk that you are using a Dell OEM or full retail Microsoft XP disk.
Is the new HDD detected in the BIOS.
If you restart the computer is the CD/DVD drive still listed as the first boot device and the HDD second,
Is the new HDD the IDE or SATA type.
#3
Posted 04 December 2012 - 08:18 PM
Hello,thanks for the reply.
The OS disc is a Dell OEM.
The new HDD is detected in the BIOS.
When I restart the computer the cd/DVD drive is still listed first & HDD is second.
The new HDD is SATA
Thank you
The OS disc is a Dell OEM.
The new HDD is detected in the BIOS.
When I restart the computer the cd/DVD drive is still listed first & HDD is second.
The new HDD is SATA
Thank you
#4
Posted 05 December 2012 - 11:03 AM
Hello again.
Sorry but I need to ask a lot of questions of you;
Is the disk the same as one of the three in the attachment below.
Can you hear the CD/DVD drive attempting to read the disk at any time.
Was the disk provided with the computer that you are attempting to install it on.
Have you tried the disk on another computer to see if the data can be accessed.
Is the replacement HDD new out of the packaging.
Is the new HDD connected to the same SATA port as the previous HDD was.
Are you using a new SATA cable.
You are welcome BTW
As the new HDD and the CD/DVD drive are recognized in the BIOS my first suspicion is the installation disk, if that checks out ok the CD/DVD drive should be checked next in case it is not reading or transferring the data.No boot device available message
Sorry but I need to ask a lot of questions of you;
Is the disk the same as one of the three in the attachment below.
Can you hear the CD/DVD drive attempting to read the disk at any time.
Was the disk provided with the computer that you are attempting to install it on.
Have you tried the disk on another computer to see if the data can be accessed.
Is the replacement HDD new out of the packaging.
Is the new HDD connected to the same SATA port as the previous HDD was.
Are you using a new SATA cable.
You are welcome BTW
#5
Posted 07 December 2012 - 09:55 PM
Please forgive me for my slow response time.Today is the first day I have been able to take a look at the computer.I swapped out the cd/DVD drive and windows appears to be installing.I am so sorry,I should have checked that first.I will post again once Windows installs.Thanks for your time.
John
John
#6
Posted 08 December 2012 - 03:29 AM
No worries John as we understand that you may have other responsibilities that come first.
I am pleased that you have made progress, thanks for the update and you are most welcome BTW
I am pleased that you have made progress, thanks for the update and you are most welcome BTW
#7
Posted 08 December 2012 - 06:20 PM
One more question.I have went into the BIOS and restored the boot sequence back to factory settings.I have also tried the the boot sequence a few other ways.I keep getting a message "Floppy diskette seek failure-Strike the F1 key to continue, F2 to run the setup utility". If I hit F1,it goes to the windows xp startup screen. Is there a way to fix this so I don't have to hit F1 each time I start up the computer? Thanks Again
#8
Posted 08 December 2012 - 06:34 PM
If you go back into the BIOS you can disable the Floppy diskette seek failure by highlighting it, pressing Enter which will change it from Enabled to Disabled, press F10 to Save & Exit and then Y to confirm the changes, the system should then reboot and the message be gone.
#9
Posted 10 December 2012 - 12:36 PM
Everything is working great.Thank you so much for your patience & help.This website is amazing as always.
#10
Posted 11 December 2012 - 03:49 AM
Glad we could help Jmize and thanks for the follow up
NB: You are welcome BTW
NB: You are welcome BTW
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