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PC wont boot and BSOD often


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#1
moriarty

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Hi there.

Due to the titel (boot and bsod -problems) I reformated my PC.

This helped at the beginning, but then after installs and updates it went out again.

BSOD screens often, sometimes it wont boot up at all.

What to do? I've checked the cooler (heat thing) and there isn't any dust there and it seems to work proberly.

What should I do? Is it really already time for a new PC after two years of usage?

Kind regards,

Mathias
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#2
Ztruker

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Look in C:\Windows\minidump. If there are dump files there, zip up the last 5 or so and upload here so we can look at them.

You can also install BlueScreenView and run it to get a quick summary of what the dumps were caused by. Post that info.
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#3
moriarty

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Hey Ztruker,

Thanks in advance for your contribution of your own time to my problem. I really appreciate it, for real.

I've zipped and attached the minidump crash files to this post.

BlueScreenView.txt:

==================================================
Dump File : 120612-24913-01.dmp
Crash Time : 06-12-2012 16:55:54
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`08c2e5f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b094c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+4b094c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120612-24913-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
==================================================

==================================================
Dump File : 120612-24648-01.dmp
Crash Time : 06-12-2012 16:48:32
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`031945be
Parameter 3 : fffff880`07e54e00
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120612-24648-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 282.016
==================================================

==================================================
Dump File : 120512-28626-01.dmp
Crash Time : 05-12-2012 09:23:54
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`08cc2038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b094c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+4b094c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120512-28626-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
==================================================

==================================================
Dump File : 120512-28048-01.dmp
Crash Time : 05-12-2012 08:54:22
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`099f97f8
Parameter 3 : fffff880`099f9050
Parameter 4 : fffff880`016d0143
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+95143
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120512-28048-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 282.664
==================================================

==================================================
Dump File : 120512-36005-01.dmp
Crash Time : 05-12-2012 08:43:26
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`08c9d4a8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b094c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+4b094c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120512-36005-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
==================================================

==================================================
Dump File : 120412-38719-01.dmp
Crash Time : 04-12-2012 21:11:08
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`08d0b8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a50ac
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+4a50ac
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120412-38719-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 262.144
==================================================

Attached Files


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#4
moriarty

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It has been running better now, but when I started it just now it froze.

But it's better, I'm not quiet sure what's wrong.
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#5
moriarty

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Today I got another BSOD - It said something about a system error, don't know if that will help you.
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#6
Ztruker

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The BSODs are caused by a hardware problem:

BUGCHECK_STR: 0x124_GenuineIntel
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV

See here for some suggestions on how to troubleshoot the problem: Stop 0x124 - what it means and what to try
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#7
moriarty

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Hey Ztruker,

I have tried so much now..

Updating bios, drivers.. Running memtest, swapping ram-sticks.. Running several kind of tools, updating all programs, making a reformated version from the Packard Bell fabric standard.

Now I'm about to do a clean install with Windows 8.. Is this my last option?

Mathias
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#8
Ztruker

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It's worth trying.
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