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Computer Restarts When I Shut Down + Other Problems (Resolved)


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#46
phillpower2

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Is it worth taking the computer to a nearby PC World? I don't really know where else I could take it :(


Can I ask what for please.

The PC World stores that I have visited have open work shop areas and so you can see what is going on there, I have not seen the equipment there that is required for testing a PSU and in fact I have not even observed repairs being carried out, computers taken there are sent away to a workshop so it would be costly and time consuming.

Let us know why you contemplated taking the computer to PC world and we will try and provide you with the guidance that you need to avoid this, this includes removing the video card and swapping the PSU if it is necessary.
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#47
Vinceroman

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I was just wondering because I dont really know of any other places I could take the computer too.
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#48
phillpower2

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Couple of guides to help you, follow the video card guide in reverse first and see if the computer is stable when using the MBs onboard video chip, the PSU guide is for information purposes only at present;
http://www.dummies.c...r-computer.html
http://www.dummies.c...wer-supply.html
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#49
Vinceroman

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The computer showed this yesterday, just havent had a chance to post it up as I was busy and wasnt on the computer.

Sorry that its blurry, had to take the photo quick
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#50
phillpower2

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No attachment has uploaded I`m afraid.
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#51
Vinceroman

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Oh im sorry, here it is..

Attached Thumbnails

  • 12345.jpg

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#52
phillpower2

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Back up all important data on the HDD asap as a precaution, let us know if you require assistance with how to do this.
Once the data is secure we can advise you on how to test the HDD, the reason that testing should not be done now is because the diagnostic software is designed to stress test the HDD which can cause a flaky HDD to fail completely.
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#53
Vinceroman

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So I should just keep skipping this part?
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#54
phillpower2

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Yes if you can boot into Windows do so and copy all data that you want but have not yet backed up, let us know when you have done this or if you have any questions.
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#55
Vinceroman

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There is really not much anyway, I mainly use the computer to socialize and play games. My work/files I keep separated by usb.. I don't think I can take the PC to a local computer store to be checked as its Christmas. I will update you on how it goes. Have a good Christmas and thanks again
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#56
phillpower2

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Good news that you back up your data regularly :thumbsup:

Run the HDDs diagnostics tool;

Make sure that you select the tool that is appropriate for the brand of your hard drive http://www.tacktech....ay.cfm?ttid=287
Depending on the program it'll create a bootable floppy or a bootable CD.
If the downloaded file is the .iso type use ImgBurn: http://www.imgburn.com/ to burn the .iso file to a CD (select "Write image file to disc" option) and make the CD bootable.
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#57
Vinceroman

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That image that I last uploaded doesnt come up anymore, I will be bringing my computer to Tesco tomorrow as I believe they have a tech store to test my power supply. I've also been looking to upgrade the power supply unit as well as the RAM but I'm not really sure if its the right thing to do now.

Here are the new components that I have been looking at but I don't really know if its worth it or?
http://www.overclock...tid=123&subcat=
http://www.overclock...rodid=MY-328-CS
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#58
phillpower2

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Before you purchase anything or go to Tesco (first time I have heard of them having a in-store Tech) please see below;

Have you tried removing the add on video card as I suggested to see how the computer behaves, if yes how did it run, if no do so before you do anything else.

I would never purchase anything that was not from a proven quality brand, not even from a reputable site such as OC/UK
stick with Antec, Corsair, OCZ, or Seasonic, XFX are also an improved brand, I would suggest http://www.amazon.co...I/?tag=pcp0f-21

Use the Crucial system scanner tool to find the best recommended Ram for your system, no need to purchase from there, write down the details and shop around for the best deal http://www.crucial.c...ner/?click=true let us know what is suggested and we can also look for you.
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#59
Vinceroman

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I will try to remove the graphics card but I dont think Ill be bringing the computer to Tesco today because its going to be extremely busy and packed
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#60
phillpower2

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I agree the shops will be manic today so stick with removing the card and see how it goes http://www.dummies.c...r-computer.html

Make sure that you have the drivers for the add on video card somewhere safe such as a folder on your desktop.
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