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faults that cause me to reboot


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#1
djax

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Having some issues that hopefully someone smarter than me can help on. Just had the moterboard replaced, everything seemed to be running fine but after a few days the same faults that caused the PC to go in the shop are reappearing. Getting statusclient faults that can only be cleared with a hard reboot (pushing the power button). Had several iamapp faults and the clock is varing the time. This looks like a great site.
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#2
admin

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Hi djax, welcome to GTG! <_< Maybe virus related... Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
djax

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I should have done this much earlier, sorry for the slow response, attached below are the results of the scan:
Logfile of HijackThis v1.98.2
Scan saved at 6:30:34 PM, on 9/10/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\WINDOWS\SYSTEM\HPBPRO.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\HPBOID.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\PLEXTOR2000\PLXTASK.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\TOOLBOX2.0\APACHE TOMCAT 4.0\WEBAPPS\TOOLBOX\STATUSCLIENT\STATUSCLIENT.EXE
C:\WINDOWS\SYSTEM\SSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\MYSOFTWARE\NEWSFLSH.EXE
C:\PROGRAM FILES\HANDSPRING\HOTSYNC.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\TOOLBOX2.0\JAVASOFT\JRE\1.3.1\BIN\JAVAW.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\AUPDATE.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\LUCOMSERVER.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\LWGFXD8P\HIJACKTHIS[1].EXE

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINDOWS\starter.exe
O4 - HKLM\..\Run: [PLXSTART] C:\PROGRA~1\PLEXTO~1\PLXSTART.EXE
O4 - HKLM\..\Run: [PLXTASK] C:\PROGRA~1\PLEXTO~1\PLXTASK.EXE
O4 - HKLM\..\Run: [CreateCD50] "c:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [iamapp] c:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Tracker] C:\Program Files\MySoftware\MyInvoices\tracker.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb05.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [StatusClient] c:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] c:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [OWCCardbusTray] ocbtray.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] c:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - HKLM\..\RunServices: [HP Port Resolver] c:\WINDOWS\SYSTEM\hpbpro.exe
O4 - HKLM\..\RunServices: [HP Status Server] c:\WINDOWS\SYSTEM\hpboid.exe
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (WebProgramManager Class) - http://isupport4.hp....SWebManager.CAB
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = Mshome
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 208.165.194.11,208.165.194.16


This looks like a lot for the uneducated. Since my last post other issues have arisen:
Norton will not update when requested, Iamapp faults, Javaw faults, statusclient faults, clock varies speed the printer will not work and once when I rebooted the icons on the desktop rearranged.

Thanks for the support,

Dave
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#4
djax

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Another problem, Norton will not update. It says it is updating but just sets there. One time I even logged in for a live update and went to bed, it sat there all night. Seems like I'm in big trouble here....
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