[BIGEYE]

I use Poptray to manage/delete messages from my ISP server before downloading, and used Thunderbird as my email messaging software. Never had a problem with this setup. However, I am fed up with the number of updates to Thunderbird and my add ons being incompatible with such upgrades. I have decided to install MS Outlook 2010 for my email, etc. Everything is working fine between Outlook and Poptray, however, when I download emails using Outlook, it downloads OK, but leaves a copy on my ISP server. So when Poptray checks for email next time round, it still shown the message on my ISP's server I have just downloaded. Anybody know what the problem is and how to fix?

TIA

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Hi,

Check the Outlook configuration:

• Run your Microsoft Outlook, then click File > Account Settings > Account Settings…
• In Account Settings window, choose the account you want to set, then choose Change… and click More Settings…
• After dialogue box of Internet E-mail Settings appearing, choose Advanced tab
• Make sure you have unchecked the box Leave a copy of messages on the server in Delivery option
• After that, click OK, click Next > Finish > Close

[SleepyDude]

Hi,

Check the Outlook configuration:

• Run your Microsoft Outlook, then click File > Account Settings > Account Settings…
• In Account Settings window, choose the account you want to set, then choose Change… and click More Settings…
• After dialogue box of Internet E-mail Settings appearing, choose Advanced tab
• Make sure you have unchecked the box Leave a copy of messages on the server in Delivery option
• After that, click OK, click Next > Finish > Close

[BIGEYE]

Thanks, that's fixed the ptoblem. What a place to hide an option like that.

[SleepyDude]

Thanks, that's fixed the ptoblem. What a place to hide an option like that.

Yep, I don't know Office 2010 very well but on older Outlook versions the equivalent option hasn't set by default...