[jmetcalfe84]

Computer is running windows 7 ultimate 64 bit. Started having graphic card problems a few months ago (kept shutting down pc probably from overheating due to the fan not working properly). Was a Nvidia card.

I replaced it last month with a ATI Radeon HD 7750 and I might have not uninstalled all of the old Nvidia drivers or software correctly when switching over. There is still a Nvidia driver under my programs that I can't get rid of. Not sure if any of this has to do with the Random shutdowns or video card errors. I have dmp file from the most recent event but it won't let me attach it. Trying to figure out what to do from here.

Thanks in advance!

Here is what the action center problem details says

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Files that help describe the problem
WD-20121213-1311.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80056414E0
BCP2: FFFFF880046D19E0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I have attached a dump file of the error (renamed it to .txt file to be able to attach)

Attached Files

•  WD-20121213-1311-01.txt   837.36KB   187 downloads

Edited by jmetcalfe84, 13 December 2012 - 02:32 PM.