I decided to join the 21st century and download I-Tunes so I could buy televison series in English. I am an ex-pat that lives in Germany.I am using a notebook that is an emachines that I bought from Wal-Mart in 2010. The program on it is Windows 7 Starter. I download I-Tunes and all is well. I buy a gift card and download The West Wing. I go to play it and I - Tunes tells me I need Quick Time to view it. I then, using the Apple website go to Download Quick Time and I get a message that it says it is not a WIN32 application. That was two weeks ago and in that time I have followed the trouble shoting guide from Apple, turned off pop up blockers, installed, and reinstalled, 3 times now, the I - Tunes program. I have gotten a FireFox browser, looked at every website that I could search to find an answer to this problem and I still can't download Quicktime 7. I was able to download Quicktime 6, thinking that would work but then it said that I couldn't play the I-tunes because of some reason dealing with compatabity to the I-Tunes version.
I have tried converter programs to get rid of the DRM ( by the way, 2 weeks ago I had no idead what a DRM was) so I could play the shows on my VLC Media Player. This is just crazy and I know it is because I have no clue as to what I am doing. There has to be a simple solution to this. I mean how can I download an Apple I-Tunes program and have no problems and then not be able to see what I have downloaded because Quicktime, an Apple program, will not download.
Not being a tech person should be no reason that I can't enjoy what I have bought. You have no idea how frustrating it is for me, really. I just have no clue as to what I am suppose to do, and Apple support is about as useless as useless gets. There are phone numbers and resources and all kinds of crap that a person can use but not a single email address that can be found to write to these people. I have a limited income and do not want to spend money on stuff that should have been included in my I-tunes download. I mean how the [bleep] can Apple sell you something and then not include a way to play it. I do know this, I have 300 shares of Apple stock and I am getting rid of them. Apple really sucks and I will no longer support them in anyway. PLEASE, someone help me.
Edited by Storaenso, 20 December 2012 - 01:42 PM.