Had a spindle of 25 2.4X DVD+R discs which worked just fine.
Bought a spindle of Memorex DVD+R 16X discs.
When installed in the computer, it wont even recognize them.
Memorex website says these can be read by the DRU-800A if firmware is KY06
I upgraded firmware from KY03 to KY06. Problem remains.
I burned an audio CD just to see if the burner had problems, and it worked just fine.
I put one of the new Memorex discs in my wife's laptop and was able to copy files to it.
Once I took the disc that had the files installed by the laptop, the DRU-800A would read them just fine.
Memorex support was no help.
Sony's instructions for the DRU-800A say it can write DVD+R at 16X.
I have this horrible feeling that I'm missing something obvious, but I can't for the life of me think of what it could be?
What am I missing, or where should I look??