[tvernon]

Good morning,I have a 5 year old Fujitsu laptop running windows 7 Professional.One morning a week ago,when I tried to boot,it went into the Startup Repair Loop.

When I try to start windows normally, as soon as the windows logo animation appears, it says..Windows is loading files and it starts the Startup Repair process. Then the process is not able to fix the problem automatically.

I followed the instructions on this website, in the Unbootable system tutorial and no virus was found.I also remove the harddrive and connected it to my desktop pc(via USB) and check for virus and nothing was found.

Attached is the FRST log file. Thanks in advance for any help you can provide.


Ted

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Hello tvernon and welcome to Geeks To Go !!

My name is Crowbar and I'll be the malware removal Geek that will be helping you remove any infections you may have on your computer.

• Please read all of my response through at least once before attempting to follow the procedures described.
• Please save my instructions as a text file on your desktop, or print them out, as you may not be able to access this thread at times.
• Please follow the steps exactly as written, in the same order.
• If there's anything you don't understand or isn't totally clear, please ask me any questions that you may have.
• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
• This process is not an instant process - please stick with me until I tell you that your machine is clean. If you don't see any symptoms it does not mean your system is clear of malware
• Please don't run any other scans or other software unless I ask you to, as it will make this repair more difficult.

It seems that you forgot the FRST log file, so please copy the contents of the file and paste it into your next response, don't attach it.

Do you know if the repair loop is due to malware?

[Crowbar]

Hello tvernon and welcome to Geeks To Go !!

My name is Crowbar and I'll be the malware removal Geek that will be helping you remove any infections you may have on your computer.

• Please read all of my response through at least once before attempting to follow the procedures described.
• Please save my instructions as a text file on your desktop, or print them out, as you may not be able to access this thread at times.
• Please follow the steps exactly as written, in the same order.
• If there's anything you don't understand or isn't totally clear, please ask me any questions that you may have.
• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
• This process is not an instant process - please stick with me until I tell you that your machine is clean. If you don't see any symptoms it does not mean your system is clear of malware
• Please don't run any other scans or other software unless I ask you to, as it will make this repair more difficult.

It seems that you forgot the FRST log file, so please copy the contents of the file and paste it into your next response, don't attach it.

Do you know if the repair loop is due to malware?

[Crowbar]

Due to lack of feedback, this topic has been closed.

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