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Possible Blackhole Exploit Kit infection [Solved]


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#16
gringo_pr

gringo_pr

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Hello


allow Commodo and lets see what iyt doesClean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#17
okosijomiti

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Thanks. MBAM found nothing. I did not run into any problems when using the programs. Can't notice any changes in computer performance/behavior.

------------------------------------------

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.11.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Nimi1 :: NIMI-A498799635 [administrator]

11.1.2013 4:06:53
mbam-log-2013-01-11 (04-06-53).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 184603
Time elapsed: 2 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:10:32, on 11.1.2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Common Files\Comodo\launcher_service.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Comodo\GeekBuddyRSP.exe
C:\Documents and Settings\All Users\Application Data\DatacardService\HWDeviceService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\COMODO\GeekBuddy\unit_manager.exe
C:\Documents and Settings\All Users\Application Data\Mobile Broadband\OnlineUpdate\ouc.exe
C:\Program Files\COMODO\GeekBuddy\unit.exe
C:\Program Files\COMODO\COMODO Internet Security\cis.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Documents and Settings\Nimi1\Työpöytä\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [tvncontrol] "C:\Program Files\Common Files\Comodo\tvnserver.exe" -controlservice -slave
O4 - HKLM\..\Run: [COMODO Internet Security] C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Start GeekBuddy.lnk = C:\Program Files\COMODO\GeekBuddy\launcher.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1347809402609
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1355080331125
O17 - HKLM\System\CCS\Services\Tcpip\..\{9CCA5C57-0C5A-4BAB-ADFD-B748EE0B9E5B}: NameServer = 8.26.56.26,8.20.247.20
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: COMODO LPS Launcher (CLPSLauncher) - Comodo Security Solutions Inc. - C:\Program Files\Common Files\Comodo\launcher_service.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: COMODO Virtual Service Manager (cmdvirth) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdvirth.exe
O23 - Service: Loogisen levyn hallinnan valvontapalvelu (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Tapahtumaloki (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: GeekBuddy Remote Screen Protocol (GeekBuddyRSP) - Comodo Security Solutions, Inc. - C:\Program Files\Common Files\Comodo\GeekBuddyRSP.exe
O23 - Service: HWDeviceService.exe - Unknown owner - C:\Documents and Settings\All Users\Application Data\DatacardService\HWDeviceService.exe
O23 - Service: CD-levyjen kirjoittamisen IMAPI COM -palvelu (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe
O23 - Service: Mobile Broadband. OUC (Mobile Broadband. RunOuc) - Unknown owner - C:\Program Files\Mobile Broadband\UpdateDog\ouc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Älykortti (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Resurssilokit ja -hälytykset (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Telnet (TlntSvr) - Unknown owner - C:\WINDOWS\system32\tlntsvr.exe
O23 - Service: Aseman tilannevedos (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
O23 - Service: WMI resurssisovitin (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe
O23 - Service: Windows Media Playerin verkkojakamispalvelu (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\WMPNetwk.exe

--
End of file - 6421 bytes
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#18
gringo_pr

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    • O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [tvncontrol] "C:\Program Files\Common Files\Comodo\tvnserver.exe" -controlservice -slave
      O4 - Global Startup: Start GeekBuddy.lnk = C:\Program Files\COMODO\GeekBuddy\launcher.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
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#19
okosijomiti

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Ok, I did as you instructed.

ESET scan results:

----------------------------------------------------

C:\Documents and Settings\Nimi1\Omat tiedostot\Lataukset\bs_Guitar_Pro.exe Win32/Amonetize application
C:\Documents and Settings\Nimi1\Omat tiedostot\Lataukset\cbsidlm-tr1_8-IntelR_82865G_Graphics_Controller-ORG2-184392.exe Win32/DownloadAdmin.E application

----------------------------------------------------

I've had these files for some weeks so they're not related to the website that I worried I had gotten infected by, but are those severe threats?
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#20
gringo_pr

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Hello

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#21
okosijomiti

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Thanks very much for your help! Greatly appreciated.

As a final note, could you take the time to answer some of my questions?

1. What type of malware did my computer seem to have? Was it in any way related to Blackhole Exploit Kit/ZeroAccess or backdoors of any sort? I'm asking so that I know whether I should be concerned with stolen data. The two detections that ESET Scanner picked up, are they false positives? I'm asking since you did not instruct me to remove them.

2. As I mentioned earlier, I accidentally saved & ran OTL from a directory other than my desktop. Did this have any effect on the scan results?

3. The rootkit ([email protected]) that Comodo found at HKEY_CURRENT_USER\Software\Microsoft\Windows\NT\CurrentVersion\Windows\load but failed to remove, was it a high risk? After upgrading from v5 to v6 software of Comodo's Anti-Virus, it no longer detects it.

Edited by okosijomiti, 10 January 2013 - 11:42 PM.

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#22
gringo_pr

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1. What type of malware did my computer seem to have? Was it in any way related to Blackhole Exploit Kit/ZeroAccess or backdoors of any sort? I'm asking so that I know whether I should be concerned with stolen data. The two detections that ESET Scanner picked up, are they false positives? I'm asking since you did not instruct me to remove them.

nothing really showed up in the reports so I have nothing that I coulkd comment on

2. As I mentioned earlier, I accidentally saved & ran OTL from a directory other than my desktop. Did this have any effect on the scan results?

no problem here

3. The rootkit ([email protected]) that Comodo found at HKEY_CURRENT_USER\Software\Microsoft\Windows\NT\CurrentVersion\Windows\load but failed to remove, was it a high risk? After upgrading from v5 to v6 software of Comodo's Anti-Virus, it no longer detects it.
I do not see this as a major problem
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#23
okosijomiti

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Thanks! Though now I have the problem that I could not uninstall ComboFix. I ran the ComboFix /uninstall command but Windows gives an error and says ComboFix could not be found.
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#24
gringo_pr

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thats ok when you run the OTL cleanup it will also remove what needs to be removed
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#25
okosijomiti

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Ok, that worked!

If I run into any problems within the next 3 days, I'll get back to you. Otherwise, thank you, one last time!
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#26
okosijomiti

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Spoke a bit too soon. OTL cleanup removed some of the files but it did not flush the System Restore, and it left the cmdcons folder etc.

Is there a way I can do this manually?

Additionally, system events manager showed the following error on one of my earlier boot-ups (several hours ago): "The System Restore filter encountered the unexpected error "0xC0000243" while processing the file "qhpbzs.sys" on the volume "HarddiskVolume1". It has stopped monitoring the volume."

There's another identical message from the other day, but the filename in that one is "SMR311.SYS". I can't find either of those files on my computer. What do these mean?

Any idea if these are related to the tools we've been using?

edit: SMR311.sys seems to be a Symantec file. But I could not find any explanation for qhpbzs.sys.

Edited by okosijomiti, 11 January 2013 - 12:44 AM.

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#27
gringo_pr

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go ahead and manualy flush the restore points and that folder should not be removed
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#28
gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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