[Buddierdl]

Hi timmyc6336,

How is your computer behaving now?

You're logs are looking clean. Let's sweep for remnants.

Step 1: Run SecurityCheck

Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Step 2: Run MBAM.

Please download Malwarebytes' Anti-Malware

• Double Click mbam-setup.exe to install the application.
• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Step 3: Run online scan.

Run ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  

  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

• Select the option YES, I accept the Terms of Use then click on:
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is Not checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Now click on:
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically. The scan may take several hours.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
• Now click on:
• Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
• Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

Things I need in your next reply:

• SecurityCheck log
• MBAM log
• ESET log
• Any outstanding problems?

[Advertisements]

Good Morning Buddierdl,

The computer seems to be running much better now. The only problem I can see is that it will not connect to the internet. Internet Explorer will not connect and the computer is not evenrecognizing the wireless connection (the wireless connection is good, I am using it with the other computer to write this.) I use the "Diagnose Connection Problems," tool on explorer and it come back with: Windows could not automatically detect this network's proxy settings.

I was able to run the Security Check and Malware-Bytes, Malware was not able to uspdate because I can't connect to the internet. Here are the logs:

Results of screen317's Security Check version 0.99.57
Windows 7 x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Java™ 6 Update 14
Java version out of Date!
Adobe Reader 9
Adobe Reader XI
Mozilla Firefox (13.0)
Google Chrome 22.0.1229.95
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````


Malwarebytes Anti-Malware (Trial) 1.70.0.1100
www.malwarebytes.org

Database version: v2012.12.14.11

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

Protection: Enabled

1/18/2013 9:27:47 AM
mbam-log-2013-01-18 (09-27-47).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 208106
Time elapsed: 1 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


I don't know what is causing the intenet not to work. It was working up untill the problem started.

Thanks
Tim

[timmyc6336]

Good Morning Buddierdl,

The computer seems to be running much better now. The only problem I can see is that it will not connect to the internet. Internet Explorer will not connect and the computer is not evenrecognizing the wireless connection (the wireless connection is good, I am using it with the other computer to write this.) I use the "Diagnose Connection Problems," tool on explorer and it come back with: Windows could not automatically detect this network's proxy settings.

I was able to run the Security Check and Malware-Bytes, Malware was not able to uspdate because I can't connect to the internet. Here are the logs:

Results of screen317's Security Check version 0.99.57
Windows 7 x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Java™ 6 Update 14
Java version out of Date!
Adobe Reader 9
Adobe Reader XI
Mozilla Firefox (13.0)
Google Chrome 22.0.1229.95
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````


Malwarebytes Anti-Malware (Trial) 1.70.0.1100
www.malwarebytes.org

Database version: v2012.12.14.11

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

Protection: Enabled

1/18/2013 9:27:47 AM
mbam-log-2013-01-18 (09-27-47).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 208106
Time elapsed: 1 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


I don't know what is causing the intenet not to work. It was working up untill the problem started.

Thanks
Tim

[Buddierdl]

Hi timmyc6336,

Let's take a look at the services to see if we can fix the internet.

Please download Farbar Service Scanner and run it on the computer with the issue.

• Make sure the all of the options are checked:
  
  
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

[timmyc6336]

Farbar Service Scanner Version: 16-01-2013
Ran by Owner (administrator) on 18-01-2013 at 13:56:11
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error. Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox by Farbar Version:10-01-2013
Ran by Owner (administrator) on 18-01-2013 at 14:00:40
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection (Hardware not present)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.
Unable to contact IP driver. General failure.
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/17/2013 10:47:11 AM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/17/2013 10:45:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: BelkinSetup.exe, version: 4.0.5.22963, time stamp: 0x4d671b73
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0xa1c
Faulting application start time: 0xBelkinSetup.exe0
Faulting application path: BelkinSetup.exe1
Faulting module path: BelkinSetup.exe2
Report Id: BelkinSetup.exe3

Error: (01/17/2013 10:41:42 AM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/16/2013 10:34:16 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/16/2013 10:34:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: BelkinSetup.exe, version: 4.0.5.22963, time stamp: 0x4d671b73
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0x874
Faulting application start time: 0xBelkinSetup.exe0
Faulting application path: BelkinSetup.exe1
Faulting module path: BelkinSetup.exe2
Report Id: BelkinSetup.exe3

Error: (01/16/2013 10:28:40 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/16/2013 10:27:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: BelkinSetup.exe, version: 4.0.5.22963, time stamp: 0x4d671b73
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0x9c8
Faulting application start time: 0xBelkinSetup.exe0
Faulting application path: BelkinSetup.exe1
Faulting module path: BelkinSetup.exe2
Report Id: BelkinSetup.exe3

Error: (01/16/2013 10:12:34 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/13/2013 06:56:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: SDFSSvc.exe, version: 2.0.12.205, time stamp: 0x50a24603
Faulting module name: vcl150.bpl, version: 15.0.3953.35171, time stamp: 0x4cca13a1
Exception code: 0xc0000005
Fault offset: 0x00145d96
Faulting process id: 0x8c8
Faulting application start time: 0xSDFSSvc.exe0
Faulting application path: SDFSSvc.exe1
Faulting module path: SDFSSvc.exe2
Report Id: SDFSSvc.exe3

Error: (01/13/2013 06:55:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: SDFSSvc.exe, version: 2.0.12.205, time stamp: 0x50a24603
Faulting module name: vcl150.bpl, version: 15.0.3953.35171, time stamp: 0x4cca13a1
Exception code: 0xc0000005
Fault offset: 0x00145d96
Faulting process id: 0x634
Faulting application start time: 0xSDFSSvc.exe0
Faulting application path: SDFSSvc.exe1
Faulting module path: SDFSSvc.exe2
Report Id: SDFSSvc.exe3


System errors:
=============
Error: (01/18/2013 02:00:47 PM) (Source: Service Control Manager) (User: )
Description: The HTTP service failed to start due to the following error:
%%2

Error: (01/18/2013 01:58:53 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR4.

Error: (01/18/2013 01:58:52 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR4.

Error: (01/18/2013 01:58:51 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR4.

Error: (01/18/2013 01:58:51 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR4.

Error: (01/18/2013 01:56:57 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (01/18/2013 01:56:57 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (01/18/2013 01:56:57 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2

Error: (01/18/2013 01:56:31 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Provider Host service depends on the HTTP service which failed to start because of the following error:
%%2

Error: (01/18/2013 01:56:31 PM) (Source: Service Control Manager) (User: )
Description: The HTTP service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2013-01-17 10:39:58.512
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-17 10:39:58.418
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-17 10:39:58.309
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-17 10:39:58.184
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-16 22:26:42.687
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-16 22:26:42.594
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Reader XI (Version: 11.0.00)
Belkin Setup and Router Monitor
Best Buy Software Installer (Version: 2.1.0.29)
Citrix Presentation Server Web Client for Win32
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Google Chrome (Version: 23.0.1271.97)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1883)
Intel® Matrix Storage Manager
Java™ 6 Update 14 (Version: 6.0.140)
Junk Mail filter update (Version: 14.0.8089.726)
Lexmark 5600-6600 Series
Lexmark Printable Web (Version: 1.0.0.0)
Lexmark Toolbar (Version: 4.0.53.0)
Lexmark Tools for Office (Version: 1.24.0.0)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 13.0 (x86 en-US) (Version: 13.0)
Mozilla Maintenance Service (Version: 13.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
OPSWAT AntiVirus and Firewall Integration Libraries
PlayReady PC Runtime amd64 (Version: 1.3.0)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0005)
Realtek High Definition Audio Driver (Version: 6.0.1.5904)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30101)
Realtek WLAN Driver (Version: 2.00.0006)
Roxio Burn (Version: 1.2)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Skype Click to Call (Version: 6.5.11422)
Skype™ 6.0 (Version: 6.0.120)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
SweetIM for Messenger 3.1 (Version: 3.1.0004)
SweetIM Toolbar for Internet Explorer 3.9 (Version: 3.9.0004)
Synaptics Pointing Device Driver (Version: 13.2.6.1)
TOSHIBA Application Installer (Version: 9.0.1.0)
TOSHIBA Assist (Version: 3.00.09)
TOSHIBA Bulletin Board (Version: 1.5.05.64)
TOSHIBA ConfigFree (Version: 8.0.21)
TOSHIBA Disc Creator (Version: 2.1.0.1 for x64)
TOSHIBA DVD PLAYER (Version: 3.01.0.07-A)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: )
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00)
TOSHIBA Flash Cards Support Utility (Version: 1.63.0.4C)
TOSHIBA Hardware Setup (Version: 1.63.0.11C)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.0)
TOSHIBA Media Controller (Version: 1.0.65)
TOSHIBA Quality Application (Version: 1.0.1)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.5.07.64)
TOSHIBA Service Station (Version: 2.1.33)
TOSHIBA Speech System Applications (Version: 1.00.2518)
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 1.63.0.7C)
TOSHIBA Value Added Package (Version: 1.2.26.64)
ToshibaRegistration (Version: 1.0.3)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Utility Common Driver (Version: 1.0.50.27C)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)

========================= Devices: ================================

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek Semiconductor Corp.
Service: RTL8187B
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 3932.88 MB
Available physical RAM: 2745.49 MB
Total Pagefile: 7863.91 MB
Available Pagefile: 6653.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.29 MB

========================= Partitions: =====================================

1 Drive c: (TI105756W0B) (Fixed) (Total:287.64 GB) (Free:247.75 GB) NTFS
2 Drive d: (Jan 04 2012) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS
3 Drive e: () (Removable) (Total:1.86 GB) (Free:0.24 GB) FAT

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Guest Owner

========================= Minidump Files ==================================

No minidump file found


**** End of log ****


Thanks for still helping me,
TIM

[Buddierdl]

Hi timmyc6336,

Please run the following OTL fix then test your internet. Your logs also show that your USB wifi dongle is not connected to the computer. If so, please connect it after running the fix. If you still don't have internet, please try rebooting.

Start OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following

  :Files
  sc config bits start= auto /c
  sc start bits /c
  sc start wuauserv /c
  sc start bfe /c
  sc start mpssvc /c
  sc start mpsdrv /c
  sc start tcpip /c
  sc start dhcp /c
  netsh int ip reset /c
  netsh winsock reset /c
  ipconfig /release /c
  ipconfig /renew /c

• Then click the Run Fix button at the top
• Let the program run unhindered.
• Post the log it produces in your next reply. The log should be saved in C:\_OTL\MovedFiles and should be named with numbers describing the date and time it was run.

Please also provide me with another MiniToolbox log.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

[timmyc6336]

========== FILES ==========
< sc config bits start= auto /c >
[SC] ChangeServiceConfig SUCCESS
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start bits /c >
SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 960
FLAGS :
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start wuauserv /c >
SERVICE_NAME: wuauserv
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 960
FLAGS :
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start bfe /c >
SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 1256
FLAGS :
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start mpssvc /c >
[SC] StartService FAILED 1068:
The dependency service or group failed to start.
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start mpsdrv /c >
[SC] StartService FAILED 2:
The system cannot find the file specified.
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start tcpip /c >
[SC] StartService FAILED 2:
The system cannot find the file specified.
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< sc start dhcp /c >
SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 888
FLAGS :
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< netsh int ip reset /c >
Reseting Global, OK!
Reseting Interface, OK!
Restart the computer to complete this action.
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< netsh winsock reset /c >
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< ipconfig /release /c >
Windows IP Configuration
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.
< ipconfig /renew /c >
Windows IP Configuration
C:\Users\Owner\Desktop\cmd.bat deleted successfully.
C:\Users\Owner\Desktop\cmd.txt deleted successfully.

OTL by OldTimer - Version 3.2.69.0 log created on 01182013_210850


MiniToolBox by Farbar Version:10-01-2013
Ran by Owner (administrator) on 18-01-2013 at 21:12:09
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection (Hardware not present)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.
Unable to contact IP driver. General failure.
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/17/2013 10:47:11 AM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/17/2013 10:45:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: BelkinSetup.exe, version: 4.0.5.22963, time stamp: 0x4d671b73
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0xa1c
Faulting application start time: 0xBelkinSetup.exe0
Faulting application path: BelkinSetup.exe1
Faulting module path: BelkinSetup.exe2
Report Id: BelkinSetup.exe3

Error: (01/17/2013 10:41:42 AM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/16/2013 10:34:16 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/16/2013 10:34:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: BelkinSetup.exe, version: 4.0.5.22963, time stamp: 0x4d671b73
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0x874
Faulting application start time: 0xBelkinSetup.exe0
Faulting application path: BelkinSetup.exe1
Faulting module path: BelkinSetup.exe2
Report Id: BelkinSetup.exe3

Error: (01/16/2013 10:28:40 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/16/2013 10:27:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: BelkinSetup.exe, version: 4.0.5.22963, time stamp: 0x4d671b73
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0x9c8
Faulting application start time: 0xBelkinSetup.exe0
Faulting application path: BelkinSetup.exe1
Faulting module path: BelkinSetup.exe2
Report Id: BelkinSetup.exe3

Error: (01/16/2013 10:12:34 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out

Error: (01/13/2013 06:56:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: SDFSSvc.exe, version: 2.0.12.205, time stamp: 0x50a24603
Faulting module name: vcl150.bpl, version: 15.0.3953.35171, time stamp: 0x4cca13a1
Exception code: 0xc0000005
Fault offset: 0x00145d96
Faulting process id: 0x8c8
Faulting application start time: 0xSDFSSvc.exe0
Faulting application path: SDFSSvc.exe1
Faulting module path: SDFSSvc.exe2
Report Id: SDFSSvc.exe3

Error: (01/13/2013 06:55:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: SDFSSvc.exe, version: 2.0.12.205, time stamp: 0x50a24603
Faulting module name: vcl150.bpl, version: 15.0.3953.35171, time stamp: 0x4cca13a1
Exception code: 0xc0000005
Fault offset: 0x00145d96
Faulting process id: 0x634
Faulting application start time: 0xSDFSSvc.exe0
Faulting application path: SDFSSvc.exe1
Faulting module path: SDFSSvc.exe2
Report Id: SDFSSvc.exe3


System errors:
=============
Error: (01/18/2013 09:12:15 PM) (Source: Service Control Manager) (User: )
Description: The HTTP service failed to start due to the following error:
%%2

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Provider Host service depends on the HTTP service which failed to start because of the following error:
%%2

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The HTTP service failed to start due to the following error:
%%2

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Provider Host service depends on the HTTP service which failed to start because of the following error:
%%2

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The HTTP service failed to start due to the following error:
%%2

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (01/18/2013 09:09:35 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2

Error: (01/18/2013 09:09:14 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.

Error: (01/18/2013 09:09:13 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2013-01-17 10:39:58.512
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-17 10:39:58.418
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-17 10:39:58.309
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-17 10:39:58.184
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-16 22:26:42.687
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-16 22:26:42.594
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Reader XI (Version: 11.0.00)
Belkin Setup and Router Monitor
Best Buy Software Installer (Version: 2.1.0.29)
Citrix Presentation Server Web Client for Win32
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Google Chrome (Version: 23.0.1271.97)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1883)
Intel® Matrix Storage Manager
Java™ 6 Update 14 (Version: 6.0.140)
Junk Mail filter update (Version: 14.0.8089.726)
Lexmark 5600-6600 Series
Lexmark Printable Web (Version: 1.0.0.0)
Lexmark Toolbar (Version: 4.0.53.0)
Lexmark Tools for Office (Version: 1.24.0.0)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 13.0 (x86 en-US) (Version: 13.0)
Mozilla Maintenance Service (Version: 13.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
OPSWAT AntiVirus and Firewall Integration Libraries
PlayReady PC Runtime amd64 (Version: 1.3.0)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0005)
Realtek High Definition Audio Driver (Version: 6.0.1.5904)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30101)
Realtek WLAN Driver (Version: 2.00.0006)
Roxio Burn (Version: 1.2)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Skype Click to Call (Version: 6.5.11422)
Skype™ 6.0 (Version: 6.0.120)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
SweetIM for Messenger 3.1 (Version: 3.1.0004)
SweetIM Toolbar for Internet Explorer 3.9 (Version: 3.9.0004)
Synaptics Pointing Device Driver (Version: 13.2.6.1)
TOSHIBA Application Installer (Version: 9.0.1.0)
TOSHIBA Assist (Version: 3.00.09)
TOSHIBA Bulletin Board (Version: 1.5.05.64)
TOSHIBA ConfigFree (Version: 8.0.21)
TOSHIBA Disc Creator (Version: 2.1.0.1 for x64)
TOSHIBA DVD PLAYER (Version: 3.01.0.07-A)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: )
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00)
TOSHIBA Flash Cards Support Utility (Version: 1.63.0.4C)
TOSHIBA Hardware Setup (Version: 1.63.0.11C)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.0)
TOSHIBA Media Controller (Version: 1.0.65)
TOSHIBA Quality Application (Version: 1.0.1)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.5.07.64)
TOSHIBA Service Station (Version: 2.1.33)
TOSHIBA Speech System Applications (Version: 1.00.2518)
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 1.63.0.7C)
TOSHIBA Value Added Package (Version: 1.2.26.64)
ToshibaRegistration (Version: 1.0.3)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Utility Common Driver (Version: 1.0.50.27C)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)

========================= Devices: ================================

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP

Name: Intel® ICH9 Family USB Universal Host Controller - 2936
Description: Intel® ICH9 Family USB Universal Host Controller - 2936
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: Intel® ICH9 Family PCI Express Root Port 3 - 2944
Description: Intel® ICH9 Family PCI Express Root Port 3 - 2944
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Winsock IFS Driver
Description: Winsock IFS Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ws2ifsl

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP

Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: fvevol

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: Realtek PCIe FE Family Controller
Description: Realtek PCIe FE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167

Name: Intel® ICH9 Family USB Universal Host Controller - 2937
Description: Intel® ICH9 Family USB Universal Host Controller - 2937
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: Intel® ICH9 Family PCI Express Root Port 4 - 2946
Description: Intel® ICH9 Family PCI Express Root Port 4 - 2946
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: E:\
Description: Cruzer
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: SanDisk
Service: WUDFRd

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: hwpolicy

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive

Name: Intel® 82801 PCI Bridge - 2448
Description: Intel® 82801 PCI Bridge - 2448
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: Intel® ICH9 Family USB Universal Host Controller - 2938
Description: Intel® ICH9 Family USB Universal Host Controller - 2938
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family PCI Express Root Port 6 - 294A
Description: Intel® ICH9 Family PCI Express Root Port 6 - 294A
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: SanDisk Cruzer USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus

Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecPkg

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Pentium® Dual-Core CPU T4400 @ 2.20GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: Compbatt

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: LPC Interface Controller
Description: LPC Interface Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Compal Electronics, INC.
Service: msisadrv

Name: Intel® ICH9 Family USB Universal Host Controller - 2939
Description: Intel® ICH9 Family USB Universal Host Controller - 2939
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: Mobile Intel® 4 Series Chipset Processor to DRAM Controller - 2A40
Description: Mobile Intel® 4 Series Chipset Processor to DRAM Controller - 2A40
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Ssidrv
Description: Ssidrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ssidrv

Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Synaptics PS/2 Port TouchPad
Description: Synaptics PS/2 Port TouchPad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Synaptics
Service: i8042prt

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: atapi

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: TOSHIBA x64 ACPI-Compliant Value Added Logical and General Purpose Device
Description: TOSHIBA x64 ACPI-Compliant Value Added Logical and General Purpose Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: TOSHIBA
Service: TVALZ

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: Intel® ICH9M-E/M SATA AHCI Controller
Description: Intel® ICH9M-E/M SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Description: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: HL-DT-ST DVDRAM GT20N
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Mobile Intel® 4 Series Express Chipset Family
Description: Mobile Intel® 4 Series Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: Pentium® Dual-Core CPU T4400 @ 2.20GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: pciide
Description: pciide
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pciide

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw

Name: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek Semiconductor Corp.
Service: RTL8187B
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Intel® ICH9 Family SMBus Controller - 2930
Description: Intel® ICH9 Family SMBus Controller - 2930
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Description: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: Mobile Intel® 4 Series Express Chipset Family
Description: Mobile Intel® 4 Series Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CNG

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: TOSHIBA tos_sps64 Driver
Description: TOSHIBA tos_sps64 Driver
Class Guid: {8bbd94a0-a150-11d4-a878-0040265b73ee}
Manufacturer: TOSHIBA Corporation
Service: tos_sps64

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Intel® ICH9 Family USB Universal Host Controller - 2934
Description: Intel® ICH9 Family USB Universal Host Controller - 2934
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: discache

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot

Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: vwififlt

Name: TOSHIBA MK3263GSXN
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: msahci
Description: msahci
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msahci

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: Intel® ICH9 Family USB Universal Host Controller - 2935
Description: Intel® ICH9 Family USB Universal Host Controller - 2935
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: Intel® ICH9 Family PCI Express Root Port 1 - 2940
Description: Intel® ICH9 Family PCI Express Root Port 1 - 2940
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 3932.88 MB
Available physical RAM: 2743.47 MB
Total Pagefile: 7863.91 MB
Available Pagefile: 6673.62 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.29 MB

========================= Partitions: =====================================

1 Drive c: (TI105756W0B) (Fixed) (Total:287.64 GB) (Free:247.75 GB) NTFS
2 Drive d: (Jan 04 2012) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS
3 Drive e: () (Removable) (Total:1.86 GB) (Free:0.24 GB) FAT

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Guest Owner

========================= Minidump Files ==================================

No minidump file found


**** End of log ****



Also the computer has built in WiFi so it has no dongle. It still can not connect to the internet with the same errors being displayed.

Thank You
Tim

[Buddierdl]

Hi timmyc6336,

Are you sure about the built-in wifi? Your logs show no wireless devices except for a USB Network Adapter.

Step 1: We need to fix some service corruption. Please download each file below, then right-click on them and select "Merge." Answer yes to any prompts.

mspdrv.reg
tcpip.reg

Step 2: Run OTL custom scan.

Open OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

  /md5start
  tcpip.*
  mpsdrv.*
  /md5stop

• Select the None button at the top of the window.
• Click the Run Scan button. Post the log it produces in your next reply.

[timmyc6336]

Good Morning,

Here is the latest log:

OTL logfile created on: 1/21/2013 9:53:25 AM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Owner\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.84 Gb Total Physical Memory | 2.78 Gb Available Physical Memory | 72.51% Memory free
7.68 Gb Paging File | 6.55 Gb Available in Paging File | 85.30% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 287.64 Gb Total Space | 247.76 Gb Free Space | 86.14% Space Free | Partition Type: NTFS
Drive D: | 9.77 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive E: | 1.86 Gb Total Space | 0.24 Gb Free Space | 12.83% Space Free | Partition Type: FAT

Computer Name: OWNER-PC | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Custom Scans ==========

< MD5 for: MPSDRV.MOF >
[2009/06/10 14:46:43 | 000,001,088 | ---- | M] () MD5=74D68CB40BCD45AAE89A8BECC87D3868 -- C:\windows\SysNative\wbem\mpsdrv.mof
[2009/06/10 15:28:14 | 000,001,088 | ---- | M] () MD5=74D68CB40BCD45AAE89A8BECC87D3868 -- C:\Windows\SysWOW64\wbem\mpsdrv.mof
[2009/06/10 14:46:43 | 000,001,088 | ---- | M] () MD5=74D68CB40BCD45AAE89A8BECC87D3868 -- C:\Windows\winsxs\amd64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.16385_none_f6092d1fe18dc440\mpsdrv.mof
[2009/06/10 14:46:43 | 000,001,088 | ---- | M] () MD5=74D68CB40BCD45AAE89A8BECC87D3868 -- C:\Windows\winsxs\amd64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7601.17514_none_f83a40e7de7c47da\mpsdrv.mof
[2009/06/10 15:28:14 | 000,001,088 | ---- | M] () MD5=74D68CB40BCD45AAE89A8BECC87D3868 -- C:\Windows\winsxs\wow64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.16385_none_005dd77215ee863b\mpsdrv.mof

< MD5 for: MPSDRV.REG >
[2013/01/21 09:48:40 | 000,001,378 | ---- | M] () MD5=45C05EF124273DD424337FE7B925AA00 -- C:\Users\Owner\Desktop\mpsdrv.reg

< MD5 for: MPSDRV.SYS >
[2009/07/13 18:08:25 | 000,077,312 | ---- | M] (Microsoft Corporation) MD5=6C38C9E45AE0EA2FA5E551F2ED5E978F -- C:\windows\SysNative\drivers\mpsdrv.sys
[2009/07/13 18:08:25 | 000,077,312 | ---- | M] (Microsoft Corporation) MD5=6C38C9E45AE0EA2FA5E551F2ED5E978F -- C:\Windows\winsxs\amd64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.16385_none_f6092d1fe18dc440\mpsdrv.sys
[2009/07/13 18:08:25 | 000,077,312 | ---- | M] (Microsoft Corporation) MD5=6C38C9E45AE0EA2FA5E551F2ED5E978F -- C:\Windows\winsxs\amd64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7601.17514_none_f83a40e7de7c47da\mpsdrv.sys

< MD5 for: TCPIP.ADML >
[2009/07/13 20:26:10 | 000,012,773 | ---- | M] () MD5=B7961BE1157CBB9140D09B6A68DB9140 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-adm.resources_31bf3856ad364e35_6.1.7600.16385_en-us_32fce046277d287b\tcpip.adml

< MD5 for: TCPIP.ADMX >
[2009/06/10 14:49:39 | 000,010,059 | ---- | M] () MD5=AFEE9E69CA601B21AEAA5C1FD21F5A52 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-adm_31bf3856ad364e35_6.1.7600.16385_none_8efe707fa1acdc48\tcpip.admx

< MD5 for: TCPIP.CHM >
[2009/06/10 15:54:30 | 000,030,960 | ---- | M] () MD5=69AF1A43E6B11203F274900FE4DB2839 -- C:\Windows\Help\mui\0409\tcpip.CHM
[2009/06/10 15:54:30 | 000,030,960 | ---- | M] () MD5=69AF1A43E6B11203F274900FE4DB2839 -- C:\Windows\winsxs\amd64_server-help-chm.tcpip.resources_31bf3856ad364e35_6.1.7600.16385_en-us_818c87c5cd3b25b1\tcpip.CHM

< MD5 for: TCPIP.MOF >
[2009/06/10 14:31:08 | 000,003,066 | ---- | M] () MD5=EEC4A068DE477651214F6C8014ECBEC0 -- C:\windows\SysNative\wbem\tcpip.mof
[2009/06/10 15:15:18 | 000,003,066 | ---- | M] () MD5=EEC4A068DE477651214F6C8014ECBEC0 -- C:\Windows\SysWOW64\wbem\tcpip.mof
[2009/06/10 14:31:08 | 000,003,066 | ---- | M] () MD5=EEC4A068DE477651214F6C8014ECBEC0 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-mof_31bf3856ad364e35_6.1.7600.16385_none_93d2d57d9ea09496\tcpip.mof
[2009/06/10 15:15:18 | 000,003,066 | ---- | M] () MD5=EEC4A068DE477651214F6C8014ECBEC0 -- C:\Windows\winsxs\wow64_microsoft-windows-tcpip-mof_31bf3856ad364e35_6.1.7600.16385_none_9e277fcfd3015691\tcpip.mof

< MD5 for: TCPIP.REG >
[2013/01/17 10:38:48 | 000,007,197 | ---- | M] () MD5=B3C665D8381D5B91E066D12897B710E1 -- C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
[2013/01/21 09:49:02 | 000,007,412 | ---- | M] () MD5=DF1B141BE0E5F737148BC1BB7DC44B9C -- C:\Users\Owner\Desktop\Tcpip.reg

< MD5 for: TCPIP.SYS >
[2011/04/24 23:28:24 | 001,893,248 | ---- | M] (Microsoft Corporation) MD5=1F748D5439B65E0BEBD92F65048F030D -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.20951_none_0fb918de99201ffb\tcpip.sys
[2011/09/29 11:41:37 | 001,912,176 | ---- | M] (Microsoft Corporation) MD5=3810F06A4D74A7D62641EE73D6B3C660 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c\tcpip.sys
[2011/06/21 00:16:55 | 001,888,128 | ---- | M] (Microsoft Corporation) MD5=5279D4DD69C7C71524B8E7A5746D15CC -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.20992_none_0f8ed978993fa916\tcpip.sys
[2010/06/14 00:39:16 | 001,889,152 | ---- | M] (Microsoft Corporation) MD5=542C6767C68C9D6AAACA59436B0D15C2 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.20733_none_0fd0b57e990e2079\tcpip.sys
[2012/03/30 04:19:17 | 001,877,872 | ---- | M] (Microsoft Corporation) MD5=5EFD096DEF47F8B88EF591DA92143440 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21178_none_0faa5514992a39a7\tcpip.sys
[2011/04/24 23:32:22 | 001,896,832 | ---- | M] (Microsoft Corporation) MD5=61DC720BB065D607D5823F13D2A64321 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16802_none_0f668bf97fd90dd3\tcpip.sys
[2012/03/30 05:09:53 | 001,895,280 | ---- | M] (Microsoft Corporation) MD5=624C5B3AA4C99B3184BB922D9ECE3FF0 -- C:\Windows\erdnt\cache64\tcpip.sys
[2012/03/30 05:09:53 | 001,895,280 | ---- | M] (Microsoft Corporation) MD5=624C5B3AA4C99B3184BB922D9ECE3FF0 -- C:\windows\SysNative\drivers\tcpip.sys
[2012/03/30 05:09:53 | 001,895,280 | ---- | M] (Microsoft Corporation) MD5=624C5B3AA4C99B3184BB922D9ECE3FF0 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16986_none_0f140fa780164fde\tcpip.sys
[2012/03/30 04:26:36 | 001,901,424 | ---- | M] (Microsoft Corporation) MD5=885B202006EE17AE99B9FBCEC9AF88C9 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21954_none_11a27a8e9643d23a\tcpip.sys
[2010/06/14 00:37:36 | 001,896,832 | ---- | M] (Microsoft Corporation) MD5=90A2D722CF64D911879D6C4A4F802A4D -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16610_none_0f59b7ad7fe2fcc8\tcpip.sys
[2009/07/13 19:45:55 | 001,898,576 | ---- | M] (Microsoft Corporation) MD5=912107716BAB424C7870E8E6AF5E07E1 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16385_none_0f1303f98017479d\tcpip.sys
[2011/04/24 23:33:51 | 001,923,968 | ---- | M] (Microsoft Corporation) MD5=92CE29D95AC9DD2D0EE9061D551BA250 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17603_none_114de9497cfe9316\tcpip.sys
[2011/06/21 00:20:30 | 001,914,752 | ---- | M] (Microsoft Corporation) MD5=A0EB71E0DC047C7CC95CD6AB4036296E -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21754_none_11a276c29643d7ec\tcpip.sys
[2011/09/29 10:17:51 | 001,886,064 | ---- | M] (Microsoft Corporation) MD5=AC3E29880DB5659532A1AA3439304A43 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7\tcpip.sys
[2012/03/30 05:35:47 | 001,918,320 | ---- | M] (Microsoft Corporation) MD5=ACB82BDA8F46C84F465C1AFA517DC4B9 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17802_none_114ceccb7cff740d\tcpip.sys
[2011/04/25 00:16:34 | 001,927,552 | ---- | M] (Microsoft Corporation) MD5=B77977AEB2FF159D01DB08A309989C5F -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21712_none_11cbb5de9625357a\tcpip.sys
[2011/06/21 00:27:14 | 001,896,832 | ---- | M] (Microsoft Corporation) MD5=B9D87C7707F058AC652A398CD28DE14B -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16839_none_0f4d1e3b7feb1307\tcpip.sys
[2011/06/21 00:34:00 | 001,923,968 | ---- | M] (Microsoft Corporation) MD5=F0E98C00A09FDF791525829A1D14240F -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17638_none_11327af77d12659c\tcpip.sys
[2011/09/29 10:24:44 | 001,897,328 | ---- | M] (Microsoft Corporation) MD5=F18F56EFC0BFB9C87BA01C37B27F4DA5 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc\tcpip.sys
[2011/09/29 10:29:28 | 001,923,952 | ---- | M] (Microsoft Corporation) MD5=FC62769E7BFF2896035AEED399108162 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb\tcpip.sys

< MD5 for: TCPIP.SYS.MUI >
[2009/07/13 20:08:44 | 000,044,032 | ---- | M] (Microsoft Corporation) MD5=13B9ADA4397762D0D9B0BCEE1FFF31C4 -- C:\Windows\SysWOW64\drivers\en-US\tcpip.sys.mui
[2009/07/13 20:08:44 | 000,044,032 | ---- | M] (Microsoft Corporation) MD5=13B9ADA4397762D0D9B0BCEE1FFF31C4 -- C:\Windows\winsxs\x86_microsoft-windows-tcpip.resources_31bf3856ad364e35_6.1.7600.16385_en-us_cc18cf7c2e77940e\tcpip.sys.mui
[2009/07/13 20:28:28 | 000,044,032 | ---- | M] (Microsoft Corporation) MD5=147A70680DFE10726938C932C529C500 -- C:\windows\SysNative\drivers\en-US\tcpip.sys.mui
[2009/07/13 20:28:28 | 000,044,032 | ---- | M] (Microsoft Corporation) MD5=147A70680DFE10726938C932C529C500 -- C:\Windows\winsxs\amd64_microsoft-windows-tcpip.resources_31bf3856ad364e35_6.1.7600.16385_en-us_28376affe6d50544\tcpip.sys.mui

< End of report >


I am sure the computer has a built in WiFi. I have no idea why it is not working. I can connect directly to the modem through the ethernet cable if you want me to do that.

Thank You,
Tim

[Buddierdl]

Hi timmyc6336,

Step 1: OTL fix.

Start OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following

  :Commands
  [createrestorepoint]
  
  :Reg
  [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001]
  "LibraryPath"="%SystemRoot%\\system32\\NLAapi.dll"
  "DisplayString"="@%SystemRoot%\\system32\\nlasvc.dll,-1000"
  "ProviderId"=hex:3a,24,42,66,a8,3b,a6,4a,ba,a5,2e,0b,d7,1f,dd,83
  "SupportedNameSpace"=dword:0000000f
  "Enabled"=dword:00000001
  "Version"=dword:00000000
  "StoresServiceClassInfo"=dword:00000001
  "ProviderInfo"=hex:
  
  [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001]
  "LibraryPath"="%SystemRoot%\\system32\\NLAapi.dll"
  "DisplayString"="@%SystemRoot%\\system32\\nlasvc.dll,-1000"
  "ProviderId"=hex:3a,24,42,66,a8,3b,a6,4a,ba,a5,2e,0b,d7,1f,dd,83
  "SupportedNameSpace"=dword:0000000f
  "Enabled"=dword:00000001
  "Version"=dword:00000000
  "StoresServiceClassInfo"=dword:00000001
  "ProviderInfo"=hex:
  
  :Commands
  [reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered.
• Post the log it produces in your next reply. The log should be saved in C:\_OTL\MovedFiles and should be named with numbers describing the date and time it was run.

Step 2: Run FSS.

Please download Farbar Service Scanner and run it on the computer with the issue.

• Make sure the all of the options are checked:
  
  
  
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Step 3: Run MiniToolbox. Just select the two boxes this time.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• List IP configuration
• List Winsock Entries

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Try your internet now. If it doesn't work, try connecting directly with the ethernet cable.

[timmyc6336]

Hello,

Here are the logs:

========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"LibraryPath"|"%SystemRoot%\\system32\\NLAapi.dll" /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"DisplayString"|"@%SystemRoot%\\system32\\nlasvc.dll,-1000" /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"ProviderId"|hex:3a,24,42,66,a8,3b,a6,4a,ba,a5,2e,0b,d7,1f,dd,83 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"SupportedNameSpace"|dword:0000000f /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"Enabled"|dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"Version"|dword:00000000 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"StoresServiceClassInfo"|dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001\\"ProviderInfo"|hex: /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"LibraryPath"|"%SystemRoot%\\system32\\NLAapi.dll" /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"DisplayString"|"@%SystemRoot%\\system32\\nlasvc.dll,-1000" /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"ProviderId"|hex:3a,24,42,66,a8,3b,a6,4a,ba,a5,2e,0b,d7,1f,dd,83 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"SupportedNameSpace"|dword:0000000f /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"Enabled"|dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"Version"|dword:00000000 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"StoresServiceClassInfo"|dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000001\\"ProviderInfo"|hex: /E : value set successfully!
========== COMMANDS ==========

OTL by OldTimer - Version 3.2.69.0 log created on 01232013_010825


Farbar Service Scanner Version: 16-01-2013
Ran by Owner (administrator) on 23-01-2013 at 01:11:31
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error. Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox by Farbar Version:10-01-2013
Ran by Owner (administrator) on 23-01-2013 at 01:12:40
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************
========================= IP Configuration: ================================

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection (Hardware not present)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.
Unable to contact IP driver. General failure.
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

**** End of log ****


The wireless still does not work. I plug the ethernet cable directly to the computer, and still nothing. I did the windows troubleshooting for both, each time it says "Windows could not automatically detect this network's proxy setting" The wireless is working fine, I am using it on the other computer to post the messages and also connect with my kindle without any problems. The computer with the problems does not detect any wirless connections at all.

Thank You,
Tim

[Buddierdl]

Hi timmyc6336,

Download Windows Repair (all in one) from this site

Install the programme then run



Go to step 3 and allow it to run SFC



On the start repairs tab click start


Select the following items and tick restart system when finished


Now see if your internet is fixed (make sure the computer reboots after the above steps). If you cannot connect, please run the scans below.

Please open Farbar Service Scanner[/url].

• Make sure the all of the options are checked:
  
  
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Please also run MiniToolbox again as below. Please try running it once for each connection (wireless and ethernet). You can attach these logs as they are rather long.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Could you also please tell me the make and model of the laptop.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

[timmyc6336]

Hi,

The Internet is now working! Thank you so much for your help and patience. The laptop is a Toshiba: Satellite L455. Let me know if you want me to run any more scans. Once again thank you, you saved me from buying a new computer.

Thank You,
Tim

[Buddierdl]

Hi timmyc6336,

Let's run ESET now to pick up any stragglers. Also your computer should be updated to run Service Pack 1 for Windows 7. This update should come through Windows Updates. Please let all the updates install (you don't have to do the optional ones) and let me know if you get SP1.

Run ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  

  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

• Select the option YES, I accept the Terms of Use then click on:
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is Not checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Now click on:
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically. The scan may take several hours.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
• Now click on:
• Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
• Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

[Buddierdl]

Hi timmyc6336,

Are you having any trouble with ESET or SP1?

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.