[Ricky_22]

This just happens sometimes, without any warning - and though I have used the "check for solution" button, I never get any response. Would be grateful for any help that will get rid of this problem - if possible.

Regards



Ricky



Windows has recovered from an unexpected shutdown



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 340440D8
BCP2: 00000002
BCP3: 00000000
BCP4: 8943A97B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012013-25662-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-55879-0.sysdata.xml

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Lets take a look at your voltages by doing the following instructions.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.

[rshaffer61]

Lets take a look at your voltages by doing the following instructions.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.

[Ricky_22]

File attached as requested - file is titled Untitled.jpg



as the other file was so long, although I have posted it, I attached it also ,so that it's more clear, hope I did the right thing there - file titled Hardware Monitor,jpg

.

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.2.1.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model G31M-S2L (0x000001F6 - 0x009CE9BC)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor ITE
LPCIO Model IT8718
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8718
LPCIO Revision ID 0x5
Config Mode I/O address 0x2E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 87 18 05 10 00 40 3F 00 41 88 00 00 01 00 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 02 90 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Register space LPC, base address = 0x0290


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor ITE IT87
Voltage 0 1.10 Volts [0x45] (CPU VCORE)
Voltage 1 1.95 Volts [0x7A] (DDR)
Voltage 2 3.39 Volts [0xD4] (+3.3V)
Voltage 3 5.05 Volts [0xBC] (+5V)
Voltage 7 12.42 Volts [0xC2] (+12V)
Voltage 8 3.17 Volts [0xC6] (VBAT)
Fan 0 2250 RPM [0x12C] (FANIN0)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 99 pc [0x7F] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)
Register space LPC, base address = 0x0290

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 13 10 00 00 FF FF FB FF FF 87 54 09 87 2B FF 00
10 FF FF FF 36 D7 FE 7F C2 01 FF 00 FF FF FF FF FF
20 45 7A D4 BC 1A 03 44 C2 C6 C9 FE 31 80 12 48 48
30 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00
40 7F 7F 7F 7F 55 FF 5F 74 2D 40 9C 22 FF FF FF FF
50 FF 1C 7F 7F 7F 50 F6 F6 90 F6 07 12 60 00 00 00
60 00 14 41 23 90 03 FF FF 7F 7F 7F 00 00 7F FF FF
70 00 14 41 23 90 03 FF FF FF FF FF FF FF FF FF FF
80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02 00
90 FF 00 00 00 FF 00 00 00 FF FF FF FF FF FF FF FF
A0 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Hardware monitor ATI I/O
Temperature 0 50°C (121°F) [0x32] (TMPIN0)

Hardware monitor AMD ADL
Voltage 0 1.10 Volts [0x44C] (VIN0)


Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 2

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 3.092 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Core 2 Duo E8500
Codename Wolfdale
Specification Intel® Core™2 Duo CPU E8500 @ 3.16GHz
Package (platform ID) Socket 775 LGA (0x0)
CPUID 6.7.A
Extended CPUID 6.17
Core Stepping E0
Technology 45 nm
TDP Limit 65 Watts
Core Speed 2002.5 MHz
Multiplier x FSB 6.0 x 333.7 MHz
Rated Bus speed 1335.0 MHz
Stock frequency 3166 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 6144 KBytes, 24-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 9.5x
Max VID 1.250 V




Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01008001h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 6 MB, 2 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x0001067A 0x00020800 0x0C08E3FD 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB4304E
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x05C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000003 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000003 0x00000240 0x00000240 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20100000
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x45202020
0x80000004 0x30303538 0x20402020 0x36312E33 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x18008040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000017 0x04000000 0x8884C922
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00164922 0x46460714
MSR 0x000001A0 0x00000040 0x6A872489
MSR 0x000000EE 0x00000000 0x86791300
MSR 0x0000011E 0x00000000 0xBE702111
MSR 0x000000CD 0x00000000 0x80000804
MSR 0x0000019C 0x00000000 0x882C0000
MSR 0x00000198 0x06164922 0x06004922
MSR 0x00000199 0x00000000 0x00004922

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 1, Thread ID 0
Type 01008001h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 6 MB, 2 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x0001067A 0x01020800 0x0C08E3FD 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB4304E
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x05C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000003 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000003 0x00000240 0x00000240 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20100000
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x45202020
0x80000004 0x30303538 0x20402020 0x36312E33 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x18008040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00800
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000017 0x04000000 0x8884C922
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00164922 0x46460714
MSR 0x000001A0 0x00000040 0x6A872489
MSR 0x000000EE 0x00000000 0x86791300
MSR 0x0000011E 0x00000000 0xBE702111
MSR 0x000000CD 0x00000000 0x80000804
MSR 0x0000019C 0x00000000 0x882B0000
MSR 0x00000198 0x06164922 0x06004922
MSR 0x00000199 0x00000000 0x00004922



Storage
-------------------------------------------------------------------------

USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0xC52B
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0xC517

Graphic APIs
-------------------------------------------------------------------------

API ATI I/O
API ADL SDK

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Name ATI Radeon HD 3400 Series
Codename RV620
Technology 55 nm
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1462)
Model ID 0x95C5 (0x1371)


ACPI
-------------------------------------------------------------------------

ACPI Tree
_GPE
_L08
_L06
_L03
_L04
_L0C
_L0E
_L0D
_L0B
_L09
_PR_
CPU0
HI0_
HC0_
TLD0
_PDC
_PPC
_PCT
_PSS
SPSS
NPSS
CPU1
HI1_
HC1_
TLD1
_PDC
_PPC
_PCT
_PSS
CPU2
HI2_
HC2_
TLD2
_PDC
CPU3
HI3_
HC3_
TLD3
_PDC
_SB_
PWRB
_HID
_STA
PCI0
_HID
_ADR
_UID
_BBN
_S3D
_STA
_CRS
PICM
APIC
_PRT
IGD0
_ADR
IGDP
[ ]
[ ]
[ ]
GIVD
[ ]
GUMA
[ ]
[ ]
GMFN
[ ]
SSRW
[ ]
ASLE
[ ]
GSSE
GSSB
GSES
[ ]
[ ]
CDVL
[ ]
[ ]
ASLS
IGDM
[ ]
SIGN
SIZE
OVER
SVER
VVER
GVER
MBOX
[ ]
DRDY
CSTS
CEVT
[ ]
DIDL
CPDL
CADL
NADL
ASLP
TIDX
CHPD
CLID
CDCK
SXSW
EVTS
CNOT
NRDY
[ ]
SCIE
GEFC
GXFC
GESF
[ ]
PARM
DSLP
[ ]
ARDY
ASLC
TCHE
ALSI
BCLP
PFIT
[ ]
GVD1
IBTT
IPAT
ITVF
ITVM
IPSC
IBLC
IBIA
ISSC
I409
I509
I609
I709
IDMM
IDMS
IF1E
GSMI
HVCO
LIDS
CGCS
DBTB
SUCC
NVLD
CRIT
NCRT
OPRN
IGD1
_ADR
PEX0
_ADR
_STA
_PRW
PIC0
API0
_PRT
PEX1
_ADR
_STA
_PRW
PIC1
API1
_PRT
PEX2
_ADR
_STA
_PRW
PIC2
API2
_PRT
PEX3
_ADR
_STA
_PRW
PIC3
API3
_PRT
PEX4
_ADR
_STA
_PRW
PIC4
API4
_PRT
PEX5
_ADR
_STA
_PRW
PIC5
API5
_PRT
HUB0
_ADR
_STA
PICM
APIC
_PRT
_PRW
PX40
_ADR
PREV
PIRQ
PIR2
LPIO
SYSR
_HID
_UID
_CRS
PIC_
_HID
_CRS
DMA1
_HID
_CRS
TMR_
_HID
ATT5
ATT6
_CRS
HPET
_HID
ATT3
ATT4
_STA
_CRS
RTC_
_HID
ATT0
ATT1
_CRS
SPKR
_HID
_CRS
COPR
_HID
_CRS
FDC0
_HID
_STA
_DIS
_CRS
_PRS
_SRS
UAR1
_HID
_UID
_STA
_DIS
_CRS
_PRS
_SRS
_PRW
_PSW
LPT1
_HID
_STA
_DIS
_CRS
_PRS
_SRS
ECP1
_HID
_STA
_DIS
_CRS
_PRS
_SRS
KBCT
[ ]
P060
[ ]
P064
PS2M
_HID
_STA
_CRS
PS2K
_HID
_STA
_CRS
PSMR
_HID
_UID
_STA
_CRS
PMIO
_HID
_UID
_CRS
_INI
USB0
_ADR
_S3D
_PRW
USB1
_ADR
_S3D
_PRW
USB2
_ADR
_S3D
_PRW
USB3
_ADR
_S3D
_PRW
USBE
_ADR
_S3D
_PRW
NATA
ICHX
_ADR
PCI_
[ ]
ITM0
ITM1
SIT0
SIT1
[ ]
UDC0
UDC1
[ ]
UDT0
UDT1
[ ]
ICF0
ICF1
[ ]
WPPE
[ ]
FAS0
FAS1
GTM_
STM_
H15P
GTF0
GTF1
PRIM
_ADR
_GTM
_STM
MAST
_ADR
H15F
_GTF
SLAV
_ADR
H15F
_GTF
SECN
_ADR
_GTM
_STM
MAST
_ADR
H15F
_GTF
SLAV
_ADR
H15F
_GTF
IDE1
_ADR
PCI_
[ ]
ITM0
ITM1
SIT0
SIT1
[ ]
UDC0
UDC1
[ ]
UDT0
UDT1
[ ]
ICF0
ICF1
[ ]
WPPE
[ ]
FAS0
FAS1
PRIM
_ADR
_GTM
_STM
DRV0
_ADR
H15F
_GTF
DRV1
_ADR
H15F
_GTF
SECD
_ADR
_GTM
_STM
DRV0
_ADR
H15F
_GTF
DRV1
_ADR
H15F
_GTF
PX43
_ADR
PBAS
[ ]
BAS0
SMBB
AZAL
_ADR
_PRW
BUFA
BUFB
IRQV
LNKA
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNKB
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNKC
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNKD
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNKE
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNKF
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNK0
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
LNK1
_HID
_UID
_STA
_PRS
_DIS
_CRS
_SRS
_PRW
EXPL
_HID
_UID
_CRS
MEM_
_HID
_CRS
FWH_
_HID
_CRS
_SI_
_MSG
_SST
_TZ_
_REV
_OS_
_OSI
_GL_
_S0_
SS1_
_S3_
_S4_
_S5_
FLAG
STAT
SMOD
[ ]
[ ]
SUSF
DEBG
[ ]
DBG1
RCRB
[ ]
[ ]
[ ]
HPTF
ELKM
[ ]
[ ]
[ ]
ELSO
[ ]
[ ]
[ ]
[ ]
EXTM
[ ]
ROM1
RMS1
ROM2
RMS2
ROM3
RMS3
AMEM
SMIC
[ ]
SCP_
TCOI
[ ]
[ ]
[ ]
SCIS
[ ]
GP2C
[ ]
G2C1
G2C2
GBLE
[ ]
ESMI
APMP
[ ]
APMC
APMD
AGPS
[ ]
GPSE
GPSS
GPCN
[ ]
[ ]
SWGC
[ ]
OSFX
OSFL
STRC
INFO
[ ]
KBDI
RTCW
PS2F
IRFL
DISE
SSHU
PICF
_PIC
_PTS
_WAK
[ ]
REV0
[ ]
PIRA
PIRB
PIRC
PIRD
[ ]
PIRE
PIRF
PIRG
PIRH
[ ]
UAIO
PRIO
LPE1
LPE2
GN1L
GN1H
GN2L
GN2H
DISD
CKIO
SLDM
SCPP
[ ]
SMIP
OSTP
WIN1
[ ]
INDP
DATP
GPIO
[ ]
GO01
GO02
GO03
GO04
GO05
[ ]
[ ]
CFG_
[ ]
LDN_
[ ]
IDHI
IDLO
POWC
[ ]
ACTR
[ ]
IOAH
IOAL
IO2H
IO2L
[ ]
INTR
[ ]
INT1
[ ]
DMCH
[ ]
GP40
[ ]
OPT1
OPT2
OPT3
OPT4
ENFG
EXFG
GSRG
SSRG
SSDT
CFGD
PDC0
PDC1
PDC2
PDC3



Many thanks





Ricky

[rshaffer61]

Yeah speedfan shows a possible problem with the +12 volt rail but hwmonitor shows it as being good. I am more inclined to believe hwmonitor's readings.

Next Please follow the steps below to enter the Event Viewer program in Vista\Win7. This will give me more information into what is causing your issue. You can get to Event viewer two ways and I will post both for you.


" Go to
" Start
" In the Search box type in Event Viewer in the search box and press Enter
" From this point you can follow from step four from the below method as they will be the same.
Method Two
" Go to Start
" Right click on the Computer Icon and select Manage
" Navigate to the Event Viewer, You will be prompted to accept the action you are going to perform. Click continue
" On the left window pane click on Local and then expand the Windows entry. This will allow you to see every error for the past 24 hours as well as the last 7 days in the right window pane.
" Look for the ones that correspond to the times that your issue occurred.
" If any are found please double click and expand the error. This will open and give you more information on the error.
" Please include that in your next reply.

[Ricky_22]

My computer crashed (my other one) and I have a black screen (Windows Resume Loader) that says



The last attempt to resume the system from it's previoue location failed.

Attempt to resume again?

(use the arrow keys to highlight your choice)

Continue with system resume

Delete restoration data and proceed to system boot menu - (this is pre-highlighted)



The arrow keys are not working for this, so I cannot actually choose, and the (enter = choose) option doesn't appear to be working either ................... what a mess huh sorry, what can I do now? please



Ricky

[rshaffer61]

Well this is not good at all.
It sounds like the keyboard did not initialize correctly. A reboot should correct that issue so you can get back into windows.

[Ricky_22]

On reboot the same thing happens, it starts to initialise, and then goes to the black screen again ....................... I've tried this several times, same result





Ricky

[rshaffer61]

WOW this is just strange as we have done nothing to cause this. It has to be a coincidence that this started. Let me ask is your kb and mouse by chance wireless?

[Ricky_22]

Yes, they are wireless ............... we had a temp power failure whilst that computer was on, I guess that's what caused it, when I turned it back on -





Ricky

[rshaffer61]

Do you have a ps2 or usb keyboard you could try to see if it works then?

[Ricky_22]

Yikes, no, I don't have ......





I guess I could buy one if neccessay though, that's not a problem



Ricky

Edited by Ricky_22, 20 January 2013 - 04:37 PM.

[rshaffer61]

Basic ps2 or usb keyboard should be about 10 dollars almost anywhere.

[Ricky_22]

Due to my disability, and distance from shops, I don't get out often - I have ordered the following on-line (I do all my shopping online as a neccessity) it'll take 2 to 3 days, so please don't give up on me



Ricky

Dick Smith Wired Keyboard is a 104 key keyboard that sports a slim design. The keyboard also features a USB port not only for connectivity to your computer but also acts as a power source. The Dick Smith Wired Keyboard also has a PS2 adapter to allow gamers use of a full keyboard while enjoying their favourite games.


? Connection - USB port with PS2 adaptor



? PC Keyboard Type - Basic Keyboard



? Plug and Play - Yes



? USB Interface - USB 2.0



? Wireless Or Wired - Wired

[rshaffer61]

? Connection - USB port with PS2 adaptor

Yes it is a USB and has a ps2 adapter if needed.

? PC Keyboard Type - Basic Keyboard

Yep standard 104 keys so it is just like most others. Just a basic keyboard


? Plug and Play - Yes

? USB Interface - USB 2.0

Should not be a problem even if you have a USB 3.0 connection because it is backwards compatible with 2.0


? Wireless Or Wired - Wired

[Ricky_22]

Hi - well I got the new keyboard, I connected it, started the computer and it ended on the same page as before, but the arrow keys and enter still do not work what please, do you suggest?



Ricky