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Windows Explorer Freezes, Google Chrome Doesn't Open, IE web brows


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#1
cdiddy34

cdiddy34

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This came out of nowhere, have no idea why. I turned on computer and a Security Essentials popped up asking to send them information on something found in temp folder. Since then computer has been shutting down Google Chrome and IE as well as constantly freezing Windows Explorer.

I have NOTHING on this computer in terms of removal except Microsoft Essentials. The computer is not mine so I'd like to be careful with it as much as possible.

EDIT: OTL

OTL logfile created on: 1/19/2013 10:13:27 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Student\Downloads
Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.87 Gb Total Physical Memory | 0.80 Gb Available Physical Memory | 42.62% Memory free
3.73 Gb Paging File | 2.55 Gb Available in Paging File | 68.36% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 223.06 Gb Total Space | 163.43 Gb Free Space | 73.27% Space Free | Partition Type: NTFS
Drive D: | 148.16 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: STUDENT-PC | User Name: Student | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/01/19 22:12:59 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Student\Downloads\OTL.exe
PRC - [2013/01/08 21:26:26 | 000,699,400 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
PRC - [2012/12/18 08:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/11/29 20:55:25 | 000,271,360 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\conhost.exe
PRC - [2012/11/22 20:48:41 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2012/09/28 14:42:08 | 000,298,376 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
PRC - [2012/09/28 14:19:16 | 007,392,648 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
PRC - [2012/09/12 16:25:24 | 000,287,824 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\NisSrv.exe
PRC - [2012/09/12 16:25:22 | 000,020,472 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2012/09/12 16:19:44 | 000,947,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/02/16 14:01:24 | 001,043,328 | ---- | M] (Hewlett-Packard Company) -- C:\Users\Student\Desktop\fotos\Bin\PictureMover.exe
PRC - [2011/09/01 16:47:26 | 000,090,448 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2011/02/24 23:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/11/04 12:45:46 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2009/11/04 12:45:44 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2009/10/20 08:11:58 | 002,364,704 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
PRC - [2009/10/20 08:11:58 | 000,795,936 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
PRC - [2009/10/20 08:11:58 | 000,595,232 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
PRC - [2009/06/24 15:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe


========== Modules (No Company Name) ==========

MOD - [2012/03/08 09:52:23 | 012,290,432 | ---- | M] () -- C:\Users\Student\AppData\Roaming\PictureMover\Bin\Core.dll
MOD - [2012/03/08 09:52:17 | 001,699,200 | ---- | M] () -- C:\Users\Student\AppData\Roaming\PictureMover\EN-US\Presentation.dll
MOD - [2009/10/20 08:12:10 | 000,132,384 | ---- | M] () -- C:\Program Files\WIDCOMM\Bluetooth Software\BTKeyInd.dll
MOD - [2009/07/13 19:15:45 | 000,364,544 | ---- | M] () -- C:\Windows\System32\msjetoledb40.dll


========== Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
SRV - [2013/01/09 03:43:55 | 000,251,400 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/12/18 08:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/11/09 11:21:24 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/09/28 14:19:16 | 007,392,648 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Running] -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2012/09/12 16:25:24 | 000,287,824 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2012/09/12 16:25:22 | 000,020,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2010/10/20 13:59:36 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2009/11/04 12:45:46 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2009/11/04 12:45:44 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2009/10/20 08:11:58 | 000,595,232 | ---- | M] (Broadcom Corporation.) [Auto | Running] -- C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe -- (btwdins)
SRV - [2009/07/13 19:16:15 | 000,016,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\StorSvc.dll -- (StorSvc)
SRV - [2009/07/13 19:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/13 19:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)
SRV - [2009/07/13 19:15:41 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - [2013/01/19 21:45:20 | 000,029,904 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9A0AB0AE-B8EC-403F-9212-A4586DF627EA}\MpKsl54cf7af7.sys -- (MpKsl54cf7af7)
DRV - [2012/08/30 21:03:50 | 000,099,272 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2010/11/20 06:30:15 | 000,175,360 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmbus.sys -- (vmbus)
DRV - [2010/11/20 06:30:15 | 000,040,704 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmstorfl.sys -- (storflt)
DRV - [2010/11/20 06:30:15 | 000,028,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
DRV - [2010/11/20 04:24:41 | 000,052,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2010/11/20 03:59:44 | 000,035,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\winusb.sys -- (WinUsb)
DRV - [2010/11/20 03:14:45 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)
DRV - [2010/11/20 03:14:41 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
DRV - [2009/10/30 05:55:30 | 000,209,920 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcDAud.sys -- (IntcDAud)
DRV - [2009/10/26 19:39:04 | 000,125,696 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Impcd.sys -- (Impcd)
DRV - [2009/09/17 11:54:14 | 000,041,088 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HECI.sys -- (HECI)
DRV - [2009/07/13 18:18:07 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV - [2009/07/13 18:14:49 | 000,020,480 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\WSDScan.sys -- (WSDScan)
DRV - [2009/07/13 17:52:10 | 000,014,336 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\vwifimp.sys -- (vwifimp)
DRV - [2009/06/15 12:05:16 | 000,143,968 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV - [2009/05/28 09:48:20 | 000,134,144 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\CtAudDrv.sys -- (CtAudDrv)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 99 A7 EB DB 8E 70 CB 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7ADRA_en
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========



FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_5_502_146.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.7.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Student\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\Student\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Student\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Student\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}: C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DMExtension\ [2013/01/06 17:09:22 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 11.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/01/06 17:08:30 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 11.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/01/11 08:55:06 | 000,000,000 | ---D | M]

[2012/03/15 12:07:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Student\AppData\Roaming\mozilla\Extensions
[2013/01/19 21:42:41 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Student\AppData\Roaming\mozilla\Firefox\Profiles\3pkflhev.default\extensions
[2009/07/13 17:11:12 | 000,004,815 | ---- | M] () (No name found) -- C:\Users\Student\AppData\Roaming\mozilla\firefox\profiles\3pkflhev.default\extensions\[email protected]
[2012/04/17 06:58:19 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/04/17 06:58:23 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2012/03/12 22:39:39 | 000,097,208 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2012/04/15 17:15:42 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files\mozilla firefox\plugins\NPcol400.dll
[2010/10/06 19:18:35 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll
[2010/10/06 19:18:37 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll
[2012/03/12 22:38:32 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/03/12 22:38:32 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - homepage:
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR - homepage:
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Student\AppData\Local\Google\Chrome\Application\21.0.1180.75\PepperFlash\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Student\AppData\Local\Google\Chrome\Application\24.0.1312.52\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_270.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Student\AppData\Local\Google\Chrome\Application\24.0.1312.52\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Student\AppData\Local\Google\Chrome\Application\24.0.1312.52\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: CouponNetwork Coupon Activator Netscape Plugin v. 5.0.0.0 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\NPcol400.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Google Talk Plugin (Enabled) = C:\Users\Student\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
CHR - plugin: Google Talk Plugin Video Accelerator (Enabled) = C:\Users\Student\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
CHR - plugin: RIM Handheld Application Loader (Enabled) = C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.115\npGoogleUpdate3.dll
CHR - plugin: Java™ Platform SE 6 U31 (Enabled) = C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll

O1 HOSTS File: ([2009/06/10 15:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll File not found
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [Monitor] C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKCU..\Run: [Research In Motion] C:\Users\Student\AppData\Local\Temp\Research In Motion\ncmnqqb.dll (NVIDIA Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll (Google Inc.)
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O10 - NameSpace_Catalog5\Catalog_Entries\000000000006 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: freetoolsassociation.com ([activegs] http in Trusted sites)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: ActiveGS.cab http://activegs.free...om/ActiveGS.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{2FBB0D83-B756-4DFB-917C-9BEA1EA85C95}: DhcpNameServer = 192.168.2.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 15:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2010/11/16 18:53:50 | 000,000,131 | R--- | M] () - D:\Autorun.inf -- [ CDFS ]
O33 - MountPoints2\{12c15715-0ba0-11e1-8bc7-5cac4ce9bee3}\Shell - "" = AutoRun
O33 - MountPoints2\{12c15715-0ba0-11e1-8bc7-5cac4ce9bee3}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{95d7ba31-dbca-11df-aa23-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{95d7ba31-dbca-11df-aa23-806e6f6e6963}\Shell\AutoRun\command - "" = D:\Setup.exe -- [2010/11/16 18:53:50 | 000,297,832 | R--- | M] (Hewlett-Packard Co.)
O33 - MountPoints2\{992a311a-87d9-11e1-90ba-f04da29b945a}\Shell - "" = AutoRun
O33 - MountPoints2\{992a311a-87d9-11e1-90ba-f04da29b945a}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/01/11 08:54:32 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2013/01/06 17:08:58 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft
[2013/01/06 17:08:53 | 000,000,000 | ---D | C] -- C:\Program Files\MSN Toolbar
[2013/01/06 17:08:38 | 000,000,000 | ---D | C] -- C:\Program Files\Bing Bar Installer
[2013/01/06 17:08:34 | 000,000,000 | ---D | C] -- C:\ProgramData\HP Photo Creations
[2013/01/06 17:08:34 | 000,000,000 | ---D | C] -- C:\Program Files\HP Photo Creations
[2013/01/06 17:08:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
[2013/01/06 17:08:27 | 000,000,000 | ---D | C] -- C:\Program Files\Coupons
[2013/01/06 17:08:10 | 000,000,000 | ---D | C] -- C:\Users\Student\AppData\Roaming\HpUpdate
[2013/01/06 17:07:37 | 000,000,000 | ---D | C] -- C:\ProgramData\HP
[2013/01/06 17:07:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP
[2013/01/06 17:05:28 | 000,000,000 | ---D | C] -- C:\Program Files\HP
[2013/01/06 17:04:46 | 000,000,000 | ---D | C] -- C:\Users\Student\AppData\Local\HP
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Users\Student\Documents\*.tmp files -> C:\Users\Student\Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/01/19 21:59:58 | 000,015,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/01/19 21:59:58 | 000,015,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/01/19 21:59:39 | 000,627,316 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/01/19 21:59:39 | 000,107,600 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/01/19 21:52:29 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/01/19 21:52:14 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/01/19 21:52:07 | 1502,617,600 | -HS- | M] () -- C:\hiberfil.sys
[2013/01/19 21:40:45 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/01/19 21:40:45 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3686426077-2200205859-2822581480-1000Core.job
[2013/01/19 21:40:44 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3686426077-2200205859-2822581480-1000UA.job
[2013/01/19 21:40:43 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/01/17 15:18:14 | 000,000,998 | ---- | M] () -- C:\Users\Student\.powerschool_gradebook.properties
[2013/01/12 22:42:30 | 000,002,384 | ---- | M] () -- C:\Users\Student\Desktop\Google Chrome.lnk
[2013/01/11 08:49:08 | 000,409,752 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2013/01/06 17:07:27 | 000,002,238 | ---- | M] () -- C:\Users\Public\Desktop\HP Deskjet 1000 J110 series.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Users\Student\Documents\*.tmp files -> C:\Users\Student\Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/01/06 17:09:23 | 000,001,340 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Default Manager.lnk
[2013/01/06 17:07:27 | 000,002,238 | ---- | C] () -- C:\Users\Public\Desktop\HP Deskjet 1000 J110 series.lnk
[2012/05/19 15:48:17 | 000,005,120 | ---- | C] () -- C:\Users\Student\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/07/25 10:12:56 | 000,066,048 | ---- | C] () -- C:\Windows\System32\PrintBrmUi.exe
[2010/12/05 20:26:28 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/09/08 14:39:11 | 000,000,998 | ---- | C] () -- C:\Users\Student\.powerschool_gradebook.properties
[2009/09/08 14:22:15 | 000,000,012 | ---- | C] () -- C:\Users\Student\.gradebook_userdict.tlx

========== ZeroAccess Check ==========

[2009/07/13 22:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 22:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 06:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/13 19:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2012/05/20 06:55:02 | 000,000,000 | ---D | M] -- C:\Users\Student\AppData\Roaming\Blackberry Desktop
[2012/04/15 17:15:42 | 000,000,000 | ---D | M] -- C:\Users\Student\AppData\Roaming\Catalina Marketing Corp
[2010/11/05 07:18:30 | 000,000,000 | ---D | M] -- C:\Users\Student\AppData\Roaming\Inspiration Software
[2012/02/09 15:42:06 | 000,000,000 | ---D | M] -- C:\Users\Student\AppData\Roaming\PictureMover
[2012/05/19 15:47:38 | 000,000,000 | ---D | M] -- C:\Users\Student\AppData\Roaming\Research In Motion
[2010/11/05 07:14:45 | 000,000,000 | ---D | M] -- C:\Users\Student\AppData\Roaming\Softland

========== Purity Check ==========



< End of report >

Edited by cdiddy34, 19 January 2013 - 10:29 PM.

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#2
Essexboy

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Hi there I would recommend that you replace MS antimalware with Microsoft Security Essentials

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:OTL
[2009/07/13 17:11:12 | 000,004,815 | ---- | M] () (No name found) -- C:\Users\Student\AppData\Roaming\mozilla\firefox\profiles\3pkflhev.default\extensions\[email protected]

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

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#3
cdiddy34

cdiddy34

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All processes killed
========== OTL ==========
C:\Users\Student\AppData\Roaming\mozilla\firefox\profiles\3pkflhev.default\extensions\[email protected] moved successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56502 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

User: Student
->Temp folder emptied: 171994732 bytes
->Temporary Internet Files folder emptied: 296571378 bytes
->Java cache emptied: 28524536 bytes
->FireFox cache emptied: 52807387 bytes
->Google Chrome cache emptied: 168964608 bytes
->Flash cache emptied: 114501 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 163779 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 178539389 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 1041809979 bytes

Total Files Cleaned = 1,850.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 01202013_081627

Files\Folders moved on Reboot...
C:\Users\Student\AppData\Local\Temp\Research In Motion\ncmnqqb.dll moved successfully.
C:\Users\Student\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
C:\Users\Student\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


**Also an error popped up at restart RUNDLL "There was a problem starting C:\users\student\AppDate\Local\Temp\Research In Motion\ncmnqqb.dll**
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#4
Essexboy

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I will remove that run entry for you. Once this has completed could you let me know if the browsers start OK

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:OTL
O4 - HKCU..\Run: [Research In Motion] C:\Users\Student\AppData\Local\Temp\Research In Motion\ncmnqqb.dll (NVIDIA Corporation)

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
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#5
cdiddy34

cdiddy34

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All processes killed
========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Research In Motion deleted successfully.
File C:\Users\Student\AppData\Local\Temp\Research In Motion\ncmnqqb.dll not found.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

User: Student
->Temp folder emptied: 80326 bytes
->Temporary Internet Files folder emptied: 9788812 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 602 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 7110 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 9.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 01202013_093200

Files\Folders moved on Reboot...
C:\Users\Student\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
C:\Users\Student\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...



Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.21.01

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Student :: STUDENT-PC [administrator]

1/20/2013 8:34:17 PM
mbam-log-2013-01-20 (20-34-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 199017
Time elapsed: 6 minute(s), 28 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

**EDIT**
Google chrome opened and IE hasn't been hijacked since OTL was run..

Edited by cdiddy34, 20 January 2013 - 08:44 PM.

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#6
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected Keep safe :wave:
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#7
cdiddy34

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Thank you, I will pay close attention for the next 24 hours if anything arises and contact you!

You've been incredible to work with.
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#8
Essexboy

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Glad to be of assistance :)
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#9
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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