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cant start DPS service, uninstall network adapters, win auto update fa


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#1
carpot

carpot

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:blink: Multiple Issues Discovered while Troubleshooting laptop

I have multiple issues with a laptop and suspect that they may all be somehow related, or were either caused by a rootkit, or simply by corrupted windows files. I thought I should present all issues together as they may give clues to a root cause.

Harware: Lennovo Notebook Model G570
OS: Win 7 Professional 64 bit + SP1

Unresolved symptoms:
1. Unable to start service: Diagnostic Policy Service (Error 5)
2. Windows unable to load drivers for ten Network Adapters (code 31)
3. Windows updates fail

Resolved symptoms:
1. Fixed three network adapters, and am able to detect wifi networks and connect to internet again
2. Restored windows firewall and related services

Investigation:

My wife asked me to fix her laptop when she lost the ability to connect to internet. I began investigating and found that the laptop was not able to discover any wireless networks.

Unable to start Diagnostic Policy Service (error 5)
I first tried to use the windows troubleshooting feature, but was unable to proceed. This is because the Diagnostic Policy Service cannot be started. I checked it in services.msc; It was set to automatic, but not started. When I attempt to start it manually, I receive the following error:

Windows could not start the Diagnostic Policy Service on Local Computer.
Error 5: Access is denied.


I searched for information on how to resolve this, and found some fixes that have worked for other users, but unfortunately not for me. For example, I checked some registry keys with regedit.exe, though did not identify anything that appeared in need of change. HKLM/system/currentcontrolset/services/DPS
HKLM/system/currentcontrolset/services/
Permissions of the above two keys showed that Administrators account has full control, and the account I log into is an Administrator account, and I always run regedit.exe, services.msc, and command prompts in Administrator mode.


Unable to start Windows Firewall Services
While investigating registry and service issues, I also discovered that the Windows Firewall services could not be started. I ran the MS windows FixIt application to no avail.
I was able to do that by verifying registry keys and using some command prompts, including
Net localgroup administrators /add network service
Net localgroup administrators /add localservice


Windows unable to load drivers for ten Network Adapters (code 31)
I opened device manager and discovered that every single device listed under network adapters indicated an error (as evidenced by the triangular yellow exclamation point symbol).
I checked the properties of each device and found the same status:
Device Status: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).

I intended to uninstall and reinstall the drivers for each. On first attempt, I was able to uninstall only 2 of 13 network adapters; Those the only two which are actual hardware devices (NIC card and Bluetooth card) or at least for which I had non-windows drivers.

For the two hardware network devices, I was able to install the latest drivers and they seem to be working properly (as indicated by their Device Status within properties window). From this point in time, the laptop was able to discover wifi networks and connect to the internet again.

I suspect that the remaining eleven network adapters, that they are either virtual devices or devices which normally rely upon windows drivers. Regarding these generic (or virtual) network adapters, I was able to disable them. After I disabled all eleven and then re-enabled them, one of them (Microsoft Virtual Wifi Miniport Adapter) seemed to have reloaded the windows driver correctly, as its status shows that it is now working properly.


Windows Updates Fail:
Something interesting I noted when comparing the registry of this problem laptop with a problem free laptop (which is running fine and has same OS installed) is that there are some differences in existing accounts.
On the problem laptop, there is a CREATOR OWNER account, which does not always have full control. And on the problem free laptop, there is the TrustedInstaller account, which has more control than even the admisitrator accounts in most cases. I read that Trusted Installer account has something to do with automated Windows updates being installed properly, so suspect that perhaps I need to create the trusted Installer account for some of the registry keys and make the TrustedInstaller account the owner” of some keys (?) – if so, then I do not know which registry keys TrustedInstaller needs to own.

I have tried to install the updates just after a fresh boot with all services except for Windows services turned off.
I suspect that the auto installation fail issue may be related to .NET framework. I used to use this laptop for business purposes and an IT guru was performing some tweaks (including installing the attest version of NET framework and some related configurations) in order to allow my laptop to run company custom software applications. I am no longer with that company, and have no contact with that particular IT person. I read one solution where the .NET Framework had to be uninstalled, then still, a windows repair disc (and I no longer have my disc) had to be used to resolve the windows update auto install fail issue. I am unsure as to whether I may uninstall .Net Framework without possibly causing more problems.


Other notes
I should add that along the way, I have also done
full scans using Avast
full scan using Malaware bytes (fixed three minor issues)
performed scannow via command prompt and found no issues.
I performed disccheck and did recover a few bad sectors of the HD.
Ran Farbar, no issues found.
Ran combofix after which the laptop was unable to function beyond logging into user account and had to restore.
Discovered that my antivirus (Avast) had been turned off – all shields were stopped and I am unable to start them again (unable to start the shield; Shield unreachable).

I have not yet ruled out Root Kits, as I have very little experience and proficiency with soft tools to handle them. I do suspect that the cause for all of these problems are corrupted windows files caused by sudden loss of power.
My wife often runs the laptop on adapter with no battery (so as to conserve battery life), and will sometimes not wait for the computer to shut down completely before moving it from one location to another. I suspect this has happened routinely. I had a chat with her today to emphasize the importance of allowing the computer to shut down completely, and she now understands, especially since I spent most of my free time over the past several days trying to fix these issues.

I should also note that I have only one restore point, which I made after I was just recently able to restore internet connectivity and windows firewall (not before all of these other issues appeared).

My apologies that I am not able to provide finer details of my troubleshooting efforts. I wish that I had kept. I used to keep more detailed troubleshooting logs while working on these kinds of issues all the time. But with both available information being shared on the internet, and my technical experience continuing to grow, I had become able to resolve most any of these kinds of problems quite proficiently, and somehow lost the good habit of keeping logs. I will regain that good habit.
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#2
narenxp

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Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List restore points

Click Go and post the result.

Download

Farbar service scanner

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.
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#3
carpot

carpot

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RESULT FROM MINI TOOLBOX

MiniToolBox by Farbar Version:10-01-2013
Ran by WIN7 (administrator) on 20-01-2013 at 19:41:06
Running from "E:\software\PC Maintenance\troubleshooting tools"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom 802.11n Network Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Hardware not present)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-Lenovo
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 60-D8-19-9D-79-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, January 20, 2013 7:28:18 PM
Lease Expires . . . . . . . . . . : Thursday, February 27, 2149 2:09:28 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : DC-0E-A1-61-14-71
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.8%9(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:409:214d:3f57:fdf7(Preferred)
Link-local IPv6 Address . . . . . : fe80::409:214d:3f57:fdf7%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{11D792AF-A75E-413C-9D73-2AB83B67AD15}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 2607:f8b0:4008:806::1000
173.194.37.129
173.194.37.130
173.194.37.131
173.194.37.132
173.194.37.133
173.194.37.134
173.194.37.135
173.194.37.136
173.194.37.137
173.194.37.142
173.194.37.128


Pinging google.com [74.125.229.232] with 32 bytes of data:
Reply from 74.125.229.232: bytes=32 time=46ms TTL=51
Reply from 74.125.229.232: bytes=32 time=34ms TTL=51

Ping statistics for 74.125.229.232:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 46ms, Average = 40ms
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

DNS request timed out.
timeout was 2 seconds.

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=180ms TTL=46
Reply from 206.190.36.45: bytes=32 time=118ms TTL=46

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 118ms, Maximum = 180ms, Average = 149ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 4ms, Average = 3ms
===========================================================================
Interface List
5...60 d8 19 9d 79 ca ......Broadcom 802.11n Network Adapter
4...dc 0e a1 61 14 71 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
9...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.8 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.8 286
192.168.2.8 255.255.255.255 On-link 192.168.2.8 286
192.168.2.255 255.255.255.255 On-link 192.168.2.8 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.8 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.8 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
8 58 ::/0 On-link
1 306 ::1/128 On-link
8 58 2001::/32 On-link
8 306 2001:0:4137:9e76:409:214d:3f57:fdf7/128
On-link
8 306 fe80::/64 On-link
9 296 fe80::5efe:192.168.2.8/128
On-link
8 306 fe80::409:214d:3f57:fdf7/128
On-link
1 306 ff00::/8 On-link
8 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/20/2013 07:30:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/20/2013 07:00:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/20/2013 06:57:21 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile - Update 'KB2742595' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\KB2742595_20130120_185329338-Microsoft .NET Framework 4 Client Profile-MSP0.txt.

Error: (01/20/2013 06:56:49 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.

Error: (01/20/2013 06:53:22 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile - Update 'KB2737019' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\KB2737019_20130120_184905931-Microsoft .NET Framework 4 Client Profile-MSP0.txt.

Error: (01/20/2013 06:52:51 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.

Error: (01/20/2013 06:48:52 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile - Update 'KB2736428' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\KB2736428_20130120_184135332-Microsoft .NET Framework 4 Client Profile-MSP0.txt.

Error: (01/20/2013 06:48:07 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.

Error: (01/20/2013 06:37:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/20/2013 06:26:45 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (all services fixed jan 19). Additional information: 0x80070005.


System errors:
=============
Error: (01/20/2013 07:30:39 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Policy Service service terminated with the following error:
%%5

Error: (01/20/2013 07:29:51 PM) (Source: Service Control Manager) (User: )
Description: The Innova service failed to start due to the following error:
%%1053

Error: (01/20/2013 07:29:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Innova service to connect.

Error: (01/20/2013 07:29:27 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic System Host service terminated with the following error:
%%1052

Error: (01/20/2013 07:29:27 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Service Host service terminated with the following error:
%%1052

Error: (01/20/2013 07:28:47 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Policy Service service terminated with the following error:
%%5

Error: (01/20/2013 07:27:22 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/20/2013 07:27:13 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Policy Service service terminated with the following error:
%%5

Error: (01/20/2013 07:20:10 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Policy Service service terminated with the following error:
%%5

Error: (01/20/2013 06:59:49 PM) (Source: Service Control Manager) (User: )
Description: The Innova service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (01/20/2013 07:30:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/20/2013 07:00:22 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/20/2013 06:57:21 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft .NET Framework 4 Client ProfileKB27425951603C:\Windows\TEMP\KB2742595_20130120_185329338-Microsoft .NET Framework 4 Client Profile-MSP0.txt(NULL)(NULL)

Error: (01/20/2013 06:56:49 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.
(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/20/2013 06:53:22 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft .NET Framework 4 Client ProfileKB27370191603C:\Windows\TEMP\KB2737019_20130120_184905931-Microsoft .NET Framework 4 Client Profile-MSP0.txt(NULL)(NULL)

Error: (01/20/2013 06:52:51 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.
(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/20/2013 06:48:52 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft .NET Framework 4 Client ProfileKB27364281603C:\Windows\TEMP\KB2736428_20130120_184135332-Microsoft .NET Framework 4 Client Profile-MSP0.txt(NULL)(NULL)

Error: (01/20/2013 06:48:07 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 4 Client Profile -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.
(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/20/2013 06:37:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/20/2013 06:26:45 PM) (Source: System Restore)(User: )
Description: all services fixed jan 190x80070005


CodeIntegrity Errors:
===================================
Date: 2013-01-19 13:05:53.153
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-19 13:05:53.106
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

µTorrent (Version: 3.1.3)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.146)
Adobe Flash Player 11 Plugin (Version: 11.5.502.146)
Adobe Reader X (10.1.4) (Version: 10.1.4)
AMD APP SDK Runtime (Version: 10.0.851.4)
AMD Catalyst Install Manager (Version: 3.0.859.0)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
ATI Uninstaller (Version: 8.84.7-110328a-122721C-Lenovo)
avast! Free Antivirus (Version: 6.0.1367.0)
Catalyst Control Center (Version: 2011.0328.1145.19234)
Catalyst Control Center Graphics Previews Common (Version: 2011.0328.1145.19234)
Catalyst Control Center Localization All (Version: 2011.0328.1145.19234)
Catalyst Control Center Profiles Mobile (Version: 2011.0328.1145.19234)
ccc-utility64 (Version: 2011.0328.1145.19234)
CCC Help Chinese Standard (Version: 2011.0328.1144.19234)
CCC Help Chinese Traditional (Version: 2011.0328.1144.19234)
CCC Help Czech (Version: 2011.0328.1144.19234)
CCC Help Danish (Version: 2011.0328.1144.19234)
CCC Help Dutch (Version: 2011.0328.1144.19234)
CCC Help English (Version: 2011.0328.1144.19234)
CCC Help Finnish (Version: 2011.0328.1144.19234)
CCC Help French (Version: 2011.0328.1144.19234)
CCC Help German (Version: 2011.0328.1144.19234)
CCC Help Greek (Version: 2011.0328.1144.19234)
CCC Help Hungarian (Version: 2011.0328.1144.19234)
CCC Help Italian (Version: 2011.0328.1144.19234)
CCC Help Japanese (Version: 2011.0328.1144.19234)
CCC Help Korean (Version: 2011.0328.1144.19234)
CCC Help Norwegian (Version: 2011.0328.1144.19234)
CCC Help Polish (Version: 2011.0328.1144.19234)
CCC Help Portuguese (Version: 2011.0328.1144.19234)
CCC Help Russian (Version: 2011.0328.1144.19234)
CCC Help Spanish (Version: 2011.0328.1144.19234)
CCC Help Swedish (Version: 2011.0328.1144.19234)
CCC Help Thai (Version: 2011.0328.1144.19234)
CCC Help Turkish (Version: 2011.0328.1144.19234)
CCleaner (Version: 3.15)
CodeTwo Sync for iCloud (Version: 1.1.1.1)
Conexant HD Audio (Version: 8.54.4.51)
D-com 3G (Version: 1.0.0.1)
DraftSight (Version: 8.0.2123)
DreamFactory Player for Netscape, Mozilla, and Firefox
DriverMax 6 (Version: 6.15.0.255)
Dropbox (Version: 1.4.9)
DVD Decrypter (Remove Only)
Emsisoft Anti-Malware (Version: 6.0)
Energy Management (Version: 6.0.1.5)
Epson Easy Photo Print 2 (Version: 2.2.3.0)
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser) (Version: 1.00.0000)
Epson Event Manager (Version: 2.40.0001)
EPSON Scan
EPSON TX121 Series Manual
EPSON TX121 Series Printer Uninstall
ERUNT 1.1j
Foxit PDF Editor
Fraps (remove only)
Free DWG Viewer 7.1 (Version: 7.1)
Handbrake 0.9.4 (Version: 0.9.4)
HijackThis 2.0.2 (Version: 2.0.2)
iCloud (Version: 1.1.0.40)
Innova (Version: 5.1.2.0)
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Internet Download Manager
iTunes (Version: 10.3.1.55)
K-Lite Codec Pack 7.8.0 (Full) (Version: 7.8.0)
Lac Viet mtd9 EVA (Version: 5.0.0)
Lenovo Bluetooth with Enhanced Data Rate Software (Version: 6.3.0.7400)
Lenovo EasyCamera (Version: 13.11.616.1)
Lenovo OneKey Recovery (Version: 7.0.1628)
Lenovo_Wireless_Driver (Version: 1.02.01)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Marel Offline Catalog (Version: 1.0.8)
Marel Pricelist 2H 2012 (Version: 12.2.1)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2010 Primary Interop Assemblies (Version: 14.0.4763.1024)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Communicator 2007 R2 (Version: 3.5.6907.233)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Report Viewer Redistributable 2008 (KB971119) (Version: 9.0.30731)
Microsoft Report Viewer Redistributable 2008 SP1
Microsoft SQL Server 2008 R2 Native Client (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Policies (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.50.1600.1)
Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)
Microsoft SQL Server Browser (Version: 10.50.1600.1)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (Version: 3.5.8080.0)
Microsoft SQL Server VSS Writer (Version: 10.50.1600.1)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31117)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31121)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.35191)
Mozilla Firefox 17.0 (x86 en-US) (Version: 17.0)
Mozilla Maintenance Service (Version: 17.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Neverwinter Nights
Nitro PDF Professional (Version: 6.2.0.44)
Nitro Reader 2 (Version: 2.3.1.2)
PerfectDisk 12 Professional (Version: 12.00.275)
PhotoScape
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
ProLine (Version: 2.0)
PX Profile Update (Version: 1.00.1.)
QuickTime (Version: 7.69.80.9)
Read Marel Pricelist (Version: 1.0.1)
Realtek USB 2.0 Reader Driver (Version: 6.1.7600.10003)
Salesforce for Outlook (Version: 1.6.180.974)
Samsung Kies (Version: 2.0.0.11042_28)
SAMSUNG USB Driver for Mobile Phones (Version: 1.4.103.0)
Skype™ 6.1 (Version: 6.1.129)
Smart Defrag 2 (Version: 2.3)
Spybot - Search & Destroy (Version: 1.6.2)
SQL Server 2008 R2 Common Files (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Services (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Shared (Version: 10.50.1600.1)
SQL Server 2008 R2 Management Studio (Version: 10.50.1600.1)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
Synaptics Pointing Device Driver (Version: 15.2.6.0)
TeamViewer 7 (Version: 7.0.12799)
Tweaking.com - Windows Repair (All in One) (Version: 1.9.6)
Uniblue RegistryBooster 2010
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
VideoPad Video Editor
VLC media player 2.0.2 (Version: 2.0.2)
Windows Driver Package - Lenovo (ACPIVPC) System (12/02/2010 6.1.0.1) (Version: 12/02/2010 6.1.0.1)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 4039.86 MB
Available physical RAM: 2242.9 MB
Total Pagefile: 8094.05 MB
Available Pagefile: 5957.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.67 MB

========================= Partitions: =====================================

1 Drive c: (WIN7) (Fixed) (Total:93.86 GB) (Free:35.55 GB) NTFS
2 Drive d: (DATA1) (Fixed) (Total:195.32 GB) (Free:91.26 GB) NTFS
3 Drive e: (DATA2) (Fixed) (Total:176.59 GB) (Free:95.83 GB) NTFS

========================= Users: ========================================

User accounts for \\LAPTOP-LENOVO

Administrator Guest mpx
WIN7

========================= Restore Points ==================================

19-01-2013 12:30:20 Tweaking.com - Windows Repair
19-01-2013 18:40:45 Restore Operation
19-01-2013 19:55:19 Removed Intel® PROSet/Wireless WiFi Software.
19-01-2013 20:10:24 Windows Update
19-01-2013 20:28:58 Restore Operation
19-01-2013 23:17:47 all services fixed jan 19
19-01-2013 23:25:50 ??? Lenovo EasyCamera
19-01-2013 23:53:33 Windows Update
20-01-2013 00:32:18 Windows Update
20-01-2013 14:34:18 Windows Update
20-01-2013 21:33:42 Restore Operation
20-01-2013 23:39:57 Windows Update

**** End of log ****



RESULT FROM FARBAR

Farbar Service Scanner Version: 16-01-2013
Ran by WIN7 (administrator) on 20-01-2013 at 19:44:28
Running from "E:\software\PC Maintenance\troubleshooting tools"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
  • 0

#4
narenxp

narenxp

    Member

  • Member
  • PipPip
  • 72 posts
Can you list out the current issues you face? Only the unresolved ones?

Edited by narenxp, 20 January 2013 - 10:34 PM.

  • 0

#5
carpot

carpot

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  • Topic Starter
  • Member
  • Pip
  • 5 posts
  • Windows unable to load drivers for ten Network Adapters (code 31)
  • Windows updates fail

  • 0

#6
narenxp

narenxp

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  • 72 posts
Can you post the screenshot of ten network adapters? I guess it should be PPTP,L2TP etc..

Can you install windows updates one by one and see if it helps?

Any error codes?

Did you fix the diagnostic policy service issue?
  • 0

#7
carpot

carpot

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Image showing network adapters in device manager attached.

I attempted to install each of the three updates one at a time and each time it failed with error code 643.
The particular updates are all related to .NET Framework 4:
KB2742595
KB2737019
KB2736428

I was able to "fix" the DPS service and start it again (some detail below). BUT there were undesirable side affects. I was having some graphics display delays, and many things, including browsers, were getting frozen / unresponsive.

The graphics glitches had me thinking that perhaps the generic win drivers were being used. So I checked it. It was using an outdated graphics driver, though it was not a windows generic one, but rather one from ATI - I assume it was the one that came with the original install. I was going to go through and update all drivers but the system was so sluggish that I decided to do a restore.

Now I can no longer restore except after starting up in repair mode (or perhaps in safe mode).

Also very unfortunate that I lost my favorite restore point (which I made just after fixing the firewall problem) - I then intended to scrap all restore points except for the oldest one and that seems to be a project in itself in Win 7 :-(

About fixing the "unable to start the DPS service" symptom,
I downloaded a community made tool, Windows Repair (All in One), Filename tweaking.com_windows_repair_aio_setup.exe
from this link:
http://www.tweaking....all_in_one.html
But after using this tool it seems to have made my PC excessively sluggish and I did have to restore after running it several times until finally I used it to attempt to fix just one problem, narrowing down to what I thought might help with the DPS service issue. I only select the “repair option” at the top of the list, named Reset Registry Permissions. This was successful in starting DPS, and there did not seem to be any side effects initially, but then later the machine became very sluggish again.

Attached Thumbnails

  • DM_NA_errors remain.jpg

  • 0

#8
vajrawarrior

vajrawarrior

    New Member

  • Member
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I am having similiar problems, in that I cannot start DPS service, error 5 and thus cannot connect to the internet. Here are the results from MiniBox and Farbar Scanner. Please, please, any help in resolving this would be greatly appreciated. I have tried everything I've found in forums thus far.

MiniToolBox by Farbar Version: 13-07-2013
Ran by Windows7 (administrator) on 19-07-2013 at 18:06:50
Running from "E:\PC Clean"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 15462 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection 2 (Media disconnected)
Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Windows7-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 06-25-D3-CD-D8-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-25-D3-CD-D8-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
Physical Address. . . . . . . . . : E0-CB-4E-98-70-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C579144C-F4EF-4442-B38D-855B364C9C68}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
33...06 25 d3 cd d8 2b ......Microsoft Virtual WiFi Miniport Adapter
32...00 25 d3 cd d8 2b ......Atheros AR9285 Wireless Network Adapter
31...e0 cb 4e 98 70 1e ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
1...........................Software Loopback Interface 1
30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/19/2013 05:05:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000052fc6
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (07/19/2013 04:31:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000052fc6
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (07/19/2013 04:29:37 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied.
.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {3616be44-1200-4527-9be1-1c389f2b35b0}

Error: (07/19/2013 04:21:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000052fc6
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (07/19/2013 04:18:26 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied.
.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {db1cda3f-a400-4cc9-9868-53a3023c875a}

Error: (07/19/2013 04:13:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000052fc6
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (07/19/2013 04:11:03 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied.
.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {42bc841f-a920-44eb-b974-9bcff844d07a}

Error: (07/19/2013 11:41:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (07/19/2013 11:17:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000052fc6
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (07/19/2013 11:15:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied.
.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {4b65c8cd-464b-4e39-9e94-57376b3c51f1}


System errors:
=============
Error: (07/19/2013 06:09:05 PM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%127

Error: (07/19/2013 06:09:05 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%127

Error: (07/19/2013 06:09:04 PM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%127

Error: (07/19/2013 06:09:04 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%127

Error: (07/19/2013 06:09:04 PM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%127

Error: (07/19/2013 06:09:04 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%127

Error: (07/19/2013 06:09:04 PM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%127

Error: (07/19/2013 06:09:04 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%127

Error: (07/19/2013 06:09:01 PM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%127

Error: (07/19/2013 06:09:01 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%127


Microsoft Office Sessions:
=========================
Error: (07/19/2013 05:05:08 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec00000050000000000052fc6

Error: (07/19/2013 04:31:50 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec00000050000000000052fc6

Error: (07/19/2013 04:29:37 PM) (Source: VSS)(User: )
Description: RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...)0x80070005, Access is denied.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {3616be44-1200-4527-9be1-1c389f2b35b0}

Error: (07/19/2013 04:21:12 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec00000050000000000052fc6

Error: (07/19/2013 04:18:26 PM) (Source: VSS)(User: )
Description: RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...)0x80070005, Access is denied.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {db1cda3f-a400-4cc9-9868-53a3023c875a}

Error: (07/19/2013 04:13:45 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec00000050000000000052fc6

Error: (07/19/2013 04:11:03 PM) (Source: VSS)(User: )
Description: RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...)0x80070005, Access is denied.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {42bc841f-a920-44eb-b974-9bcff844d07a}

Error: (07/19/2013 11:41:44 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (07/19/2013 11:17:33 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec00000050000000000052fc6

Error: (07/19/2013 11:15:28 AM) (Source: VSS)(User: )
Description: RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...)0x80070005, Access is denied.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {4b65c8cd-464b-4e39-9e94-57376b3c51f1}


CodeIntegrity Errors:
===================================
Date: 2013-07-11 20:45:45.797
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-07-11 20:45:45.672
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-11-18 20:14:37.059
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-18 19:59:59.712
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-18 00:27:23.263
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-18 00:12:04.476
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-17 23:58:14.939
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-17 23:52:30.514
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-17 23:27:30.413
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-17 23:14:01.293
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\BitDefender\BitDefender 2011\Active Virus Control\Midas_00087_007\midas64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Acrobat XI Pro (Version: 11.0.00)
Adobe AIR (Version: 3.7.0.1860)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Advanced SystemCare 6 (Version: 6.3)
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 6.2.3.10)
aioscnnr (Version: 7.3.4.0)
Alcor Micro USB Card Reader (Version: 1.5.17.25482)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ASUS AI Recovery (Version: 1.0.8)
ASUS AP Bank (Version: 1.0.0.0)
ASUS FancyStart (Version: 1.0.8)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.28)
ASUS SmartLogon (Version: 1.0.0008)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS Virtual Camera (Version: 1.0.20)
ASUS WebStorage (Version: 2.0.36.1260)
ATI AVIVO64 Codecs (Version: 10.12.0.41217)
ATK Package (Version: 1.0.0001)
Auslogics Registry Cleaner (Version: 2.5)
AutoCAD 2011 - English (Version: 18.1.49.0)
AutoCAD 2011 Language Pack - English (Version: 18.1.49.0)
AutoCAD 2013 Language Pack - English (Version: 19.0.55.0)
AutoCAD Drawing Viewer (Version: 3.4.1)
Autodesk Inventor Fusion plug-in for AutoCAD 2013 (Version: 0.2.0.230)
Autodesk Inventor Fusion plug-in language pack for AutoCAD 2013 (Version: 0.2.0.230)
Autodesk Material Library 2011 (Version: 2.0.0.49)
Autodesk Material Library 2011 Base Image library (Version: 2.0.0.49)
Autodesk Material Library 2011 Medium Image library (Version: 2.0.0.49)
Autodesk Sync (Version: 3.5.24.0)
Bonjour (Version: 3.0.0.10)
Box Sync (64 bit) (Version: 3.4.20.0)
C4USelfUpdater (Version: 1.00.0000)
Carlson 2012 with AutoCAD 2011 (64-bit) (Version: 1.0)
Carlson SurvCE Link (Version: 1.00.0000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.1217.1632.29627)
Catalyst Control Center Graphics Full Existing (Version: 2009.1217.1632.29627)
Catalyst Control Center Graphics Full New (Version: 2009.1217.1632.29627)
Catalyst Control Center Graphics Light (Version: 2009.1217.1632.29627)
Catalyst Control Center Graphics Previews Common (Version: 2009.1217.1632.29627)
Catalyst Control Center Graphics Previews Vista (Version: 2009.1217.1632.29627)
Catalyst Control Center InstallProxy (Version: 2009.1217.1632.29627)
Catalyst Control Center Localization All (Version: 2009.1217.1632.29627)
CCC Help Chinese Standard (Version: 2009.1217.1631.29627)
CCC Help Chinese Traditional (Version: 2009.1217.1631.29627)
CCC Help Czech (Version: 2009.1217.1631.29627)
CCC Help Danish (Version: 2009.1217.1631.29627)
CCC Help Dutch (Version: 2009.1217.1631.29627)
CCC Help English (Version: 2009.1217.1631.29627)
CCC Help Finnish (Version: 2009.1217.1631.29627)
CCC Help French (Version: 2009.1217.1631.29627)
CCC Help German (Version: 2009.1217.1631.29627)
CCC Help Greek (Version: 2009.1217.1631.29627)
CCC Help Hungarian (Version: 2009.1217.1631.29627)
CCC Help Italian (Version: 2009.1217.1631.29627)
CCC Help Japanese (Version: 2009.1217.1631.29627)
CCC Help Korean (Version: 2009.1217.1631.29627)
CCC Help Norwegian (Version: 2009.1217.1631.29627)
CCC Help Polish (Version: 2009.1217.1631.29627)
CCC Help Portuguese (Version: 2009.1217.1631.29627)
CCC Help Russian (Version: 2009.1217.1631.29627)
CCC Help Spanish (Version: 2009.1217.1631.29627)
CCC Help Swedish (Version: 2009.1217.1631.29627)
CCC Help Thai (Version: 2009.1217.1631.29627)
CCC Help Turkish (Version: 2009.1217.1631.29627)
ccc-core-static (Version: 2009.1217.1632.29627)
ccc-utility64 (Version: 2009.1217.1632.29627)
CCleaner (Version: 4.03)
center (Version: 6.2.5.0)
Choice Guard (Version: 1.2.87.0)
Cleanersoft Free Registry Fix
Codec (Version: 1.0)
Connectify Hotspot (Version: 3.6.0.24540)
ControlDeck (Version: 1.0.7)
Corpscon 6.0.1
Creative MediaSource 5 (Version: 5.00)
CyberLink LabelPrint (Version: 2.5.1908)
CyberLink Power2Go (Version: 6.1.3509a)
DAEMON Tools Pro (Version: 5.2.0.0348)
Dharma V Screen Saver
Download Updater (AOL Inc.)
Dropbox (Version: 1.6.18)
EasyCleaner (Version: 2.0.6.380)
eReg (Version: 1.20.138.34)
ErrorEND (Version: 1.0.9.3)
essentials (Version: 6.0.14.0)
Eusing Free Registry Cleaner
Evernote v. 4.5.4 (Version: 4.5.4.6497)
Express Gate (Version: 1.2.13.38)
FARO LS 1.1.406.58 (Version: 4.6.58.2)
Fast Boot (Version: 1.0.5)
Freemake Video Converter version 4.0.1 (Version: 4.0.1)
Geoid and Datum Grids (Version: 1.00.000)
Google Chrome (Version: 27.0.1453.110)
Google Drive (Version: 1.9.4536.8202)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
HandBrake 0.9.6 (Version: 0.9.6)
HughesNet Status Meter (Version: 4.1.0)
HydroCAD
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Turbo Boost Technology Monitor (Version: 1.0.115.11)
iTunes (Version: 11.0.3.42)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
JetClean (Version: 1.5.0)
Junk Mail filter update (Version: 14.0.8050.1202)
Kernel Outlook PST Viewer ver 11.05.01
Kodak AIO Printer (Version: 7.0.3.0)
KODAK AiO Software (Version: 7.6.12.20)
ksDIP (Version: 3.20.0000.0001)
LastPass(uninstall only)
Logitech SetPoint 6.51 (Version: 6.51.8)
Logitech Unifying Software 2.10 (Version: 2.10.37)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Outlook Hotmail Connector 64-bit (Version: 14.0.6123.5001)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SkyDrive (Version: 17.0.2010.0530)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
ocr (Version: 6.2.3.50)
PlanSwift Professional 9.3
PreReq (Version: 6.2.4.0)
QuickTime (Version: 7.74.80.86)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
Realtek High Definition Audio Driver (Version: 6.0.1.5978)
RealUpgrade 1.1 (Version: 1.1.0)
Registry Repair 4.1.0.388 (Version: 4.1.0.388)
Safari (Version: 5.34.57.2)
SaveAs (Version: 1.0)
Secunia PSI (3.0.0.7009) (Version: 3.0.0.7009)
Sentinel Protection Installer 7.6.3 (Version: 7.6.3)
Skype Click to Call (Version: 6.9.12585)
Skype™ 5.10 (Version: 5.10.116)
SoftPlan 2012 [C:\SoftPlan2012] (Version: )
Sound Blaster Audigy HD (Version: 1.0)
Spybot - Search & Destroy (Version: 1.6.2)
SQLite3 ODBC Driver for Win64 (remove only)
StruCalc 6.00 (Version: 6.00.7)
SugarSync (Version: 2.0.18.112077)
Synaptics Pointing Device Driver (Version: 15.0.11.0)
U232 P9/P25 13.2.98 (Version: 13.2.98)
Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (Version: 1)
Update 4.0.3 for Microsoft .NET Framework 4 Extended (KB2600211) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
USB 2.0 1.3M UVC WebCam
USB 2.0 2.0M UVC WebCam
Visual FoxPro ODBC Driver (Version: 1.0.0)
VLC media player 1.1.11 (Version: 1.1.11)
Vuze (Version: 5.0.0.0)
Vuze Remote Toolbar v7.1 (Version: 7.1)
WIDCOMM Bluetooth Software (Version: 6.2.5.500)
Widevine Media Optimizer Chrome 6.0.0 (Version: 6.0.0.12442)
Widevine Media Optimizer IE 6.0.0 (Version: 6.0.0.12441)
Windows Driver Package - Broadcom Bluetooth (07/17/2009 6.2.0.9403) (Version: 07/17/2009 6.2.0.9403)
Windows Driver Package - Broadcom Bluetooth (07/29/2009 6.1.7100.0) (Version: 07/29/2009 6.1.7100.0)
Windows Driver Package - Broadcom HIDClass (06/11/2009 6.2.0.9500) (Version: 06/11/2009 6.2.0.9500)
Windows Live Communications Platform (Version: 14.0.8050.1202)
Windows Live Essentials (Version: 14.0.8050.1202)
Windows Live Family Safety (Version: 14.0.8052.1208)
Windows Live Mail (Version: 14.0.8050.1202)
Windows Live Photo Gallery (Version: 14.0.8051.1204)
Windows Live Sync (Version: 14.0.8050.1202)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8050.1202)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows Mobile Device Center (Version: 6.1.6965.0)
Windows Movie Maker 6.1
WinFlash (Version: 2.30.3)
WinRAR 4.00 (64-bit) (Version: 4.00.0)
Wireless Console 3 (Version: 3.0.15)
Wisdom-soft Set up ScreenHunter 5.1 Free
Wise Registry Cleaner 7.73 (Version: 7.73)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 8116.55 MB
Available physical RAM: 5542.13 MB
Total Pagefile: 16231.29 MB
Available Pagefile: 13361.3 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.58 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:446.23 GB) (Free:135.84 GB) NTFS
3 Drive e: (HP USB FD) (Removable) (Total:7.53 GB) (Free:7.43 GB) FAT32

========================= Users: ========================================

User accounts for \\WINDOWS7-PC

Administrator Guest Windows7

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

12-07-2013 04:53:03 Scheduled Checkpoint
18-07-2013 14:05:46 07182013

**** End of log ****

Farbar Service Scanner Version: 13-07-2013
Ran by Windows7 (administrator) on 19-07-2013 at 18:10:49
Running from "E:\PC Clean"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp: "%SystemRoot%\System32\dhcpcsvc.dll".


Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
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