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HP Laptop now runs very slowly


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#1
lowra muser

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Hello,

I was wondering if anybody could help? My Hp DV5046ea laptop has been running very slowly since Christmas. Very suddenly, almost overnight, it's speed greatly reduced. Not that it was super quick in the first place, I have only 1.2Gb of Ram; but non-the-less it has become painfully slow. It runs Windows XP.

If anybody could help me to speed up my laptop, that would be fantastic. I am looking to procure a new(ish) one ASAP, but as funds are tight, any way in which I could improve the speed of this HP laptop would be of great help.

The hardware that I know of is such: 1.2gb Ram, 93Gb Harddrive (partitioned [c]19.5 [d] 73.5 - I did compress the 'c' drive last week - not sure whether that was a good move or not?! - in an attempt to free up space.

Right, for fear of confusing people further, I'll leave it there for now. Many thanks in advance to any readers & to those who may be able to help.


Cheers, Craig :)
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#2
rshaffer61

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Lets start with some information.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Click the Options at the top of the Window. In the new little window click the box that states Hide Microsoft Services
5: Go to File then to Export As or Save in some versions.
6: Save the file as AutoRuns.txt file instead of the default .arn to a known location like your Desktop.
7: Attach to your next reply.
8: DO NOT do anything till we have had a chance to study the log and reply with suggestions as to what to remove.







Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG or PNG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply
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#3
lowra muser

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Hi,

Thank you for responding to my mail and for the help. I have attached the files that you have requested so far.

Attached Thumbnails

  • screenshot.JPG

Attached Files


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#4
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:

+ "Adobe ARM"
+ "QuickTime Task"
+ "Advanced SystemCare 6"



When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
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#5
lowra muser

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Hi rshaffer61,

I'm presuming that is all that needs doing. If so, thank you for the help :)

The laptop is running quicker than before.

Cheers, Craig
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#6
rshaffer61

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I don't know as I was awaiting your results and how the laptop was running now.
Is it running at a speed you are happy with now?
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#7
lowra muser

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Sorry about that, I have attached the defrag report.

My laptop has sped up, I am happy with that thanks. But the internet is still running slowly? Realise I didn't specifically mention the internet problem before...

Edit: couldn't add report, so took a screenshot.

Attached Thumbnails

  • defrag.JPG

Edited by lowra muser, 07 February 2013 - 01:02 PM.

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#8
rshaffer61

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Please go to Speedtest and run the test. Let me know what download speed is specifically. What speed should you be getting and what is your ISP?
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#9
lowra muser

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5.05 Mbps is the download speed... But it is usually slower than this... I just tested it again a couple of times and it was around 3 Mbps... Though even this is quicker than usual.

My ISP is Virgin Media and the speed should be 20 Mbps.


Cheers

Attached Thumbnails

  • speedtest.JPG

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#10
rshaffer61

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OK lets clean the cache and see if that helps.
What browser do you use?
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#11
lowra muser

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Hi Have cleaned the cache... Still running slowly; but quicker than before

A friend said today it could be as the router and my laptops wireless card are not so compatible? Just a thought to contribute :)

I use Google Chrome also.
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#12
rshaffer61

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OK before testing anything else can you have your ISP test your line noise, speed and packet lost.
Also have them test your router to see if the issue is there.
Did the wireless card work before and now isn't?
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#13
lowra muser

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Okay, I'll get on it. I live in rented accommodation so may have to ask my landlord to contact them, or at least give me permission to do it in his name. So, it may take until Monday(ish) to get anything sorted. I hope that is okay?

Re: my wireless card. Again, the internet wasn't exactly quick before, but since Christmas the net has slowed down a LOT! To explain further; my housemates have quicker pc's and laptops and they were getting much quicker speeds before Christmas than I... I'll ask them too, see how their internet speeds are faring now in comparison.

My wireless card is a 'g' and the router is a Netgear with Wireless-N technology... That really is the end of my knowledge as far as that stuff goes

Cheers, Craig
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#14
rshaffer61

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It probably would help if the card matched the router. I would be curious if connecting the system dorectly instead of wireless would help. If so then the issue could be your card then.
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#15
lowra muser

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I will try connecting straight to the router and get back with info.

Thanks
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