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Work laptop blue screen of death


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#1
Hersh25

Hersh25

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Hey guys,

I currently am running windows 7 ( obviously ) I got the blue screen of death last year. My old roommate claimed to be a fellow geek but we tried reinstalling windows over 2 to Ed to where when you boot the system you can select three different windows 7. Ive tried safe mode and everything I'm at a loss in how to fix this thing...
My stop codes are : 0x000000F4 ( 0x0000000000000003, 0xFFFFFA8002E98060, 0xFFFFFA8002E98340, 0xFFFFF80001B7C5D0). Hope this helps the last thing I can remember happening on the computer was uploading an episode of suits using utorrent .... Which probably wasn't the smartest thing. I had a malware issue before to where it would constantly prevent me from using the Internet. I paid to get it fixed and bought norton anti virus from the shop that waxed me for $200. Looks like norton didn't do it's part or I maybe it was a user issue.... Any advice would help thanks !
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#2
rshaffer61

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:welcome: Hersh25

F4 is one of the most generic of the bug check and may be difficult to diagnose. The best way is to start with the hardware and go from there.



Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions
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