Edited by sandylab, 14 February 2013 - 08:18 PM.
black screen [Closed]
Posted 14 February 2013 - 08:07 PM
Posted 15 February 2013 - 03:02 PM
Please respect my volunteered time and stay with me until I declare your computer clean. If you are going to be delayed for a while, please let me know.
Please note that I am currently in training as a GeekU Senior. My posts must be reviewed by an instructor, so there may be a slight delay.
I will post some instructions for you soon.
Posted 15 February 2013 - 04:15 PM
Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.
Plug the flashdrive into the infected PC.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
- Restart the computer.
- As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
- Use the arrow keys to select the Repair your computer menu item.
- Select English as the keyboard language settings, and then click Next.
- Select the operating system you want to repair, and then click Next.
- Select your user account an click Next.
On the System Recovery Options menu you will get the following options:Startup Repair
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.[*]Press Scan button.[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]
Posted 21 February 2013 - 08:26 AM
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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