Restart won't open windows after updates and more problems [Closed
Started by
twswford
, Feb 27 2013 09:50 AM
#31
Posted 05 March 2013 - 03:29 PM
#32
Posted 05 March 2013 - 04:27 PM
What two operating systems are offered ?
The sticker will be similar to this
The sticker will be similar to this
#33
Posted 08 March 2013 - 07:32 AM
yeah i was afraid of that. that sticker is long gone. bummer.
ok for this dell alien: i'm sorry, i just restarted it and read the black screen again and it flashes by pretty fast but what comes up is the black and white alien head just for a second then the black screen has 3 options
something about the recovery console is the first line
the second line says : "do not choose this [something about debugger]
third line is windows xp and it's highlighted.
there is a paragraph above the choices and another paragraph below but it flashes too fast to read and goes on into xp.
oh and i forgot but on the other machine i did a backup right before it crashed if that makes a difference and have it saved on a data card.
thanks
ok for this dell alien: i'm sorry, i just restarted it and read the black screen again and it flashes by pretty fast but what comes up is the black and white alien head just for a second then the black screen has 3 options
something about the recovery console is the first line
the second line says : "do not choose this [something about debugger]
third line is windows xp and it's highlighted.
there is a paragraph above the choices and another paragraph below but it flashes too fast to read and goes on into xp.
oh and i forgot but on the other machine i did a backup right before it crashed if that makes a difference and have it saved on a data card.
thanks
#34
Posted 08 March 2013 - 07:45 AM
Are you able to select the recovery console option before it loops ?
#35
Posted 09 March 2013 - 08:18 AM
don't know, never tried
#36
Posted 09 March 2013 - 10:15 AM
Could you try that please and if it works then run FRST from there
#37
Posted 11 March 2013 - 08:41 AM
sorry but i just want to clarify that you want me to run the FRST that i downloaded for the other computer on this computer? and do you want me to run it from the desktop here or from the usb drive that i put it on?
#38
Posted 11 March 2013 - 09:34 AM
Try to start the recovery console option .
Then plug in the USB with FRST on it
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
Then plug in the USB with FRST on it
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
#39
Posted 13 March 2013 - 07:44 AM
ok i tried to do this and this is what happened.
black screen with words at the top saying that this is the recovery console and is for system repair and recovery and then
1: C:\WINDOWS
WHICH WINDOWS INSTALLATION WOULD YOU LIKE TO LOG ONTO?
C:\WINDOWS>
at this point there is a cursor there but it will only allow 1 letter or digit to be entered
I entered "1" and hit enter and it showed another
C:\WINDOWS
I entered NOTEPAD
and it came back with
THIS COMMAND IS NOT RECOGNIZED.....TYPE HELP FOR A LIST OF SUPPORTED COMMANDS
I looked at the list and notepad wasn't on it so i typed exit and that was it.
black screen with words at the top saying that this is the recovery console and is for system repair and recovery and then
1: C:\WINDOWS
WHICH WINDOWS INSTALLATION WOULD YOU LIKE TO LOG ONTO?
C:\WINDOWS>
at this point there is a cursor there but it will only allow 1 letter or digit to be entered
I entered "1" and hit enter and it showed another
C:\WINDOWS
I entered NOTEPAD
and it came back with
THIS COMMAND IS NOT RECOGNIZED.....TYPE HELP FOR A LIST OF SUPPORTED COMMANDS
I looked at the list and notepad wasn't on it so i typed exit and that was it.
#40
Posted 13 March 2013 - 07:57 AM
Plug in the USB drive with FRST
Select Recovery console
At the C windows prompt type:
map
This should give you the drive letter for the USB
Then type e:\frst64.exe and press Enter (where the drive letter is the one displayed by the map command)
Select Recovery console
At the C windows prompt type:
map
This should give you the drive letter for the USB
Then type e:\frst64.exe and press Enter (where the drive letter is the one displayed by the map command)
#41
Posted 18 March 2013 - 09:15 AM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
#42
Posted 19 March 2013 - 09:48 AM
User returned
#43
Posted 23 March 2013 - 07:16 PM
I followed the directions above again (most recent) and at the command prompt i could only enter a single digit and the choices were only one. IOW: if only offered 1 choice and the choice was 1:c:windows so i typed in "1" enter.
it asked me what i wanted to do and i typed "map" and it listed 2 drives, c: for the hd and d: for the CD/DVD which is weird coz it usually doesn't find the dvd. anyway i typed e: frst64 etc (e coz based on where i put the usb it should've been e: and it said it wasn't a valid entry.
?
it asked me what i wanted to do and i typed "map" and it listed 2 drives, c: for the hd and d: for the CD/DVD which is weird coz it usually doesn't find the dvd. anyway i typed e: frst64 etc (e coz based on where i put the usb it should've been e: and it said it wasn't a valid entry.
?
#44
Posted 24 March 2013 - 04:53 AM
When you mapped was the USB drive in ?
#45
Posted 25 March 2013 - 12:25 PM
yes it was
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