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lsass.exe - system error


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#16
gerryf

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unless this is a laptop, you need a 3.5 enclosure

I find little difference beyond case quality
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#17
tbomkamp

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It's a notebook.
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#18
gerryf

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Anyone know where thunderbird e-mails and address books are stored?

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pretty sure either

c:\documents and settings\--user profile--\application data\thunderbird
or
c:\documents and settings\--user profile--\local settigs\application data\thunderbird

look there...don't have thunderbird installed
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#19
tbomkamp

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c:\documents and settings\--user profile--\application data\thunderbird


Found them there.

I'll pick up that enclosure tonight and move files over to my office computer.

Probably just going to install XP Pro on that drive or get a bigger drive and use this one as a back-up.

Thanks
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#20
mei$ter

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Sounds like classic sasser virus to me, so try this before jumping through any more hoops: Boot into Windows, normal mode is fine. Quickly go Start, Run and type Shutdown.exe -a to stop the shutdown process. Tape the command onto your keyboard--you'll need to use it more than once, and if you have to go looking for it your computer will be rebooting before you can enter the magic potion. Go to http://www.microsoft...er_printxp.mspx
and jump through those hoops; they don't require data-endangering steps, and they *will* rid your PC of Sasser, if that's in fact what's got you down. That's my bet on what your issue is, though I re-read your post several times to see what I was missing as, surprisingly, none of the other wizards here had smelled Sasser.

Stick with it & you should have knocked soon. Good luck.
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#21
tbomkamp

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I'd be more than willing to try anything but it won't boot into windows at all. I bought a 2.5" enclosure yesterday. I'll copy all my important files onto my computer at the office. I'm waiting for HP to send out the recovery disk - should be here in about a week. In that time I'll try this:

http://support.micro...kb;en-us;307545

If that doesn't work I'd be happy to try any other suggestions until the disk arrives. Looks like I'm going to end up wiping the drive and start new.
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#22
lindab220

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i know this is an older topic but for the record i think lsass.exe is a trojan that could probably be easily taken care of
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#23
mei$ter

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lindab220,

For the record lsass.exe is a critical Windows system file, the deletion of which will let all the air out of your pretty balloon. When lsass.exe is infected, and taken over, by the Sasser virus even you will have lost control of your PC until you locate & apply the fix I mentioned, which mean unless you have access to a second PC you're stuck.

I suggest you further your education on Sasser and lsass.exe by beginning here:
http://ask-leo.com/w...do_if_i_am.html

Another million or so threads will further support that Sasser is, indeed, a deadly threat, and that the PC of the user I was assisting showed every sign of being infected by it.

Regards.
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#24
mei$ter

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Let's try that Sasser URL again and see if the editor will kinkly not truncate it this time:
http://ask-leo.com/w...do_if_i_am.html
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#25
mei$ter

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Nope. Auto-truncate is apparently enabled here.

Sooo, merely Google the term lsass.exe and click on the third item down (at Ask Leo) and you'll have it.
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