[Oldystunner]

Hi
My Dell XP desk top jams at start up along the gradual grey front band.Shutting off and restarting after 5 mins does not help. ... but it may decide to start if it feels like it....HELP !!....PLEASE !

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Hello Oldystunner,

Welcome to Geekstogo.

First thought is that this is a hardware problem not malware. Is there a reason you think this might be malware related?

My Dell XP desk top jams at start up along the gradual grey front band.

Can you expand on that... I am not sure what you mean by "gradual grey front band"

but it may decide to start if it feels like it...

That can happen when hardware is starting fail or if your machine is overheating.

Go to the link below for some information about symptoms of overheating.

http://www.ehow.com/...g-symptoms.html

Go to the link below for some actions you can take to reduce overheating

http://www.ehow.com/...-computers.html

If you are able to boot up please do this:

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Under the Standard Registry box change it to All.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

If you are not able to boot up come back and tell me.

[emeraldnzl]

Hello Oldystunner,

Welcome to Geekstogo.

First thought is that this is a hardware problem not malware. Is there a reason you think this might be malware related?

My Dell XP desk top jams at start up along the gradual grey front band.

Can you expand on that... I am not sure what you mean by "gradual grey front band"

but it may decide to start if it feels like it...

That can happen when hardware is starting fail or if your machine is overheating.

Go to the link below for some information about symptoms of overheating.

http://www.ehow.com/...g-symptoms.html

Go to the link below for some actions you can take to reduce overheating

http://www.ehow.com/...-computers.html

If you are able to boot up please do this:

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Under the Standard Registry box change it to All.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

If you are not able to boot up come back and tell me.

[emeraldnzl]

Due to lack of feedback, this topic has been closed.

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