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svchost virus [Solved]

  • This topic is locked This topic is locked



    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello griruco

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?


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  • Member
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ComboFix 13-03-13.02 - toni rucosky 03/13/2013 15:40:00.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3999.2514 [GMT -4:00]
Running from: c:\users\toni rucosky\Desktop\Malware Removal\ComboFix.exe
Command switches used :: c:\users\toni rucosky\Desktop\CFScript.txt
AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
((((((((((((((((((((((((( Files Created from 2013-02-13 to 2013-03-13 )))))))))))))))))))))))))))))))
2013-03-13 19:50 . 2013-03-13 19:50 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-13 15:14 . 2013-03-13 17:27 -------- d-----w- C:\TDSSKiller_Quarantine
2013-03-10 19:17 . 2013-03-10 19:17 -------- d-----w- c:\users\toni rucosky\AppData\Roaming\AVG2013
2013-03-10 19:14 . 2013-03-10 19:14 -------- d-----w- C:\$AVG
2013-03-10 19:14 . 2013-03-10 20:59 -------- d-----w- c:\programdata\AVG2013
2013-03-10 19:13 . 2013-03-10 19:28 -------- d-----w- c:\users\toni rucosky\AppData\Local\Avg2013
2013-03-09 12:44 . 2013-03-09 12:44 310688 ----a-w- c:\windows\system32\javaws.exe
2013-03-09 12:44 . 2013-03-09 12:44 108448 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll
2013-03-02 14:34 . 2013-03-09 12:44 188832 ----a-w- c:\windows\system32\javaw.exe
2013-03-02 14:34 . 2013-03-09 12:44 188320 ----a-w- c:\windows\system32\java.exe
2013-02-17 18:34 . 2012-05-08 23:34 32600 ----a-w- c:\windows\system32\SmartDefragBootTime.exe
2013-02-17 18:30 . 2010-11-26 23:02 17720 ----a-w- c:\windows\system32\drivers\SmartDefragDriver.sys
2013-02-17 18:28 . 2013-01-15 23:49 26432 ----a-w- c:\windows\system32\RegistryDefragBootTime.exe
2013-02-14 00:26 . 2013-01-09 01:10 996352 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 00:26 . 2013-01-08 22:01 768000 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 00:23 . 2013-01-09 01:12 1392128 ----a-w- c:\windows\system32\wininet.dll
2013-02-14 00:11 . 2013-01-05 05:53 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-14 00:11 . 2013-01-05 05:00 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-02-14 00:11 . 2013-01-05 05:00 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-02-14 00:11 . 2013-01-04 03:26 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-14 00:11 . 2013-01-04 05:46 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-02-14 00:11 . 2013-01-04 02:47 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-02-14 00:11 . 2013-01-04 02:47 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-02-14 00:11 . 2013-01-04 04:51 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-02-14 00:11 . 2013-01-04 02:47 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-02-14 00:11 . 2013-01-04 02:47 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-02-14 00:10 . 2013-01-03 06:00 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-14 00:10 . 2013-01-03 06:00 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2013-03-13 18:40 . 2012-08-22 12:36 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 18:40 . 2012-08-22 12:36 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-03-09 12:44 . 2011-12-22 21:37 1085344 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-03-09 12:44 . 2011-06-07 19:29 963488 ----a-w- c:\windows\system32\deployJava1.dll
2013-02-18 23:47 . 2012-12-14 13:37 39768 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-02-14 00:31 . 2010-07-12 17:41 70004024 ----a-w- c:\windows\system32\MRT.exe
2013-01-17 23:58 . 2010-07-08 12:32 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-01-04 04:43 . 2013-02-14 00:11 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-12-16 17:11 . 2012-12-22 13:40 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-22 13:40 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-22 13:40 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-22 13:40 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-14 21:49 . 2010-09-15 12:41 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-02-22 2363392]
"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2012-01-21 719672]
"FileHippo.com"="c:\program files (x86)\FileHippo.com\UpdateChecker.exe" [2012-11-23 307712]
"Advanced SystemCare 6"="c:\program files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" [2013-01-15 491840]
"QPService"="c:\program files (x86)\HP\QuickPlay\QPService.exe" [2009-06-24 468264]
"UCam_Menu"="c:\program files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2009-02-18 218408]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-11-24 323640]
"UpdatePRCShortCut"="c:\program files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2010-03-23 500792]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2011-11-12 268640]
"PeachtreePrefetcher.exe"="c:\progra~2\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" [2009-04-06 23040]
"AnyConnect SMC"="c:\program files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2011-01-11 518392]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2012-12-11 3147384]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2008-9-11 984352]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"WallpaperStyle"= 2
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-16 5814904]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 23860862;23860862;c:\windows\system32\drivers\95861059.sys [x]
R3 acsock;acsock;c:\windows\system32\DRIVERS\acsock64.sys [2011-01-11 94864]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [2011-05-13 36328]
R3 cpuz134;cpuz134;c:\users\TONIRU~1\AppData\Local\Temp\cpuz134\cpuz134_x64.sys [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [2011-01-07 51584]
R3 esgiguard;esgiguard;c:\program files (x86)\Enigma Software Group\SpyHunter\esgiguard.sys [x]
R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [2008-04-01 24576]
R3 NETw1v64;Intel® Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw1v64.sys [2009-07-20 7058432]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [2010-07-12 7675392]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-01-07 45408]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-06-24 216576]
R3 RtsUIR;Realtek IR Driver; [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-05-13 157672]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-05-13 16872]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-05-13 177640]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-07-12 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
R4 PuranDefrag;PuranDefrag;c:\windows\system32\PuranDefragS.exe [2011-04-08 290816]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2012-10-15 63328]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2012-09-21 225120]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2012-11-16 111968]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2012-09-14 40800]
S0 SmartDefragDriver;SmartDefragDriver;c:\windows\System32\Drivers\SmartDefragDriver.sys [2010-11-26 17720]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2012-10-22 154464]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-10-02 185696]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2012-09-21 200032]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2013-02-18 39768]
S2 AdvancedSystemCareService6;Advanced SystemCare Service 6;c:\program files (x86)\IObit\Advanced SystemCare 6\ASCService.exe [2013-01-15 465216]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-08-24 89600]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 psqlWGE;Pervasive PSQL Workgroup Engine;c:\program files (x86)\Pervasive Software\PSQL\bin\w3dbsmgr.exe [2009-04-07 435496]
S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2011-01-11 431864]
S3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-01-12 227896]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-05-26 138752]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-03-02 187392]
--- Other Services/Drivers In Memory ---
*NewlyCreated* - 20299602
*NewlyCreated* - 49902592
*Deregistered* - 20299602
*Deregistered* - 49902592
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-02-22 15:38 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
Contents of the 'Scheduled Tasks' folder
2013-03-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-22 18:40]
2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-06-12 19:38]
2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-06-12 19:38]
2013-03-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-647099476-390378872-1012768273-1001Core.job
- c:\users\toni rucosky\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-06 18:59]
2013-03-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-647099476-390378872-1012768273-1001UA.job
- c:\users\toni rucosky\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-06 18:59]
2013-02-14 c:\windows\Tasks\HPCeeScheduleFortoni rucosky.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 03:15]
--------- X64 Entries -----------
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-08-24 487424]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-01-07 2328944]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 417304]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
------- Supplementary Scan -------
uStart Page = hxxp://yahoo.com/
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\SysWOW64\blank.htm
Trusted Zone: mathxl.com
Trusted Zone: pearsoncmg.com
Trusted Zone: personed.com
Trusted Zone: statcrunch.com\www
TCP: DhcpNameServer =
- - - - ORPHANS REMOVED - - - -
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Coupon Companion Plugin - c:\program files (x86)\Coupon Companion Plugin\Uninstall.exe
AddRemove-Search Toolbar - c:\program files (x86)\Search Toolbar\SearchToolbarUninstall.exe
AddRemove-sl-dlc - c:\program files (x86)\OApps\sl-dlc_uninstall.exe
--------------------- LOCKED REGISTRY KEYS ---------------------
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
@Denied: (A 2) (Everyone)
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
@Denied: (Full) (Everyone)
Completion time: 2013-03-13 16:07:25
ComboFix-quarantined-files.txt 2013-03-13 20:07
ComboFix2.txt 2013-03-11 19:36
Pre-Run: 231,414,640,640 bytes free
Post-Run: 231,432,265,728 bytes free
- - End Of File - - 9BE5959270F06C516D3297091CAC89C7

I had no problems and everything seems to be running really smooth now!

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    Trusted Helper

  • Malware Removal
  • 7,268 posts

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Coupon Companion Plugin
Coupon Printer for Windows
Java 7 Update 17 (64-bit)
Java™ 6 Update 26
Java™ 7 Update 3 (64-bit)
Search Toolbar


Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?


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Malwarebytes Anti-Malware

Database version: v2013.03.14.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
toni rucosky :: TONIRUCOSKY-PC [administrator]

3/14/2013 9:40:56 AM
mbam-log-2013-03-14 (09-40-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 218056
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:48:38 AM, on 3/14/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 6\Monitor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\toni rucosky\Desktop\Malware Removal\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~2\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [AnyConnect SMC] C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe -minimized
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [Advanced SystemCare 6] "C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.mathxl.com
O15 - Trusted Zone: *.pearsoncmg.com
O15 - Trusted Zone: *.personed.com
O15 - Trusted Zone: http://www.statcrunch.com
O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} (Cisco AnyConnect Secure Mobility Client Web Control) - https://vpn.nku.edu/...ries/vpnweb.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nku.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = nku.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nku.edu
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 6 (AdvancedSystemCareService6) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Pervasive PSQL Workgroup Engine (psqlWGE) - Pervasive Software Inc. - C:\Program Files (x86)\Pervasive Software\PSQL\bin\w3dbsmgr.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

End of file - 15036 bytes

Had no problems running these programs and everything seems to still be running good.

  • 0



    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings Greg

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
      O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
      O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

  • 0




  • Topic Starter
  • Member
  • PipPip
  • 74 posts
workin on it
  • 0




  • Topic Starter
  • Member
  • PipPip
  • 74 posts
C:\Program Files\360Amigo\Uninstall.exe probably a variant of Win32/360Amigo application
C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\4F32.tmp.vir Win64/Olmarik.AY trojan
C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\73A5.tmp.vir a variant of Win32/Kryptik.AWKZ trojan
C:\TDSSKiller_Quarantine\13.03.2013_11.06.14\mbr0000\tdlfs0000\tsk0000.dta Win32/Olmarik.AYI trojan
C:\TDSSKiller_Quarantine\13.03.2013_11.06.14\mbr0000\tdlfs0000\tsk0001.dta Win64/Olmarik.AM trojan
C:\TDSSKiller_Quarantine\13.03.2013_11.06.14\mbr0000\tdlfs0000\tsk0002.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\13.03.2013_11.06.14\mbr0000\tdlfs0000\tsk0003.dta Win64/Olmarik.AN trojan
C:\TDSSKiller_Quarantine\13.03.2013_11.06.14\mbr0000\tdlfs0000\tsk0007.dta Win32/Olmarik.AFK trojan
C:\TDSSKiller_Quarantine\13.03.2013_11.06.14\mbr0000\tdlfs0000\tsk0008.dta Win64/Olmarik.AK trojan
C:\TDSSKiller_Quarantine\13.03.2013_13.19.23\tdlfs0000\tsk0000.dta Win32/Olmarik.AYI trojan
C:\TDSSKiller_Quarantine\13.03.2013_13.19.23\tdlfs0000\tsk0001.dta Win64/Olmarik.AM trojan
C:\TDSSKiller_Quarantine\13.03.2013_13.19.23\tdlfs0000\tsk0002.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\13.03.2013_13.19.23\tdlfs0000\tsk0003.dta Win64/Olmarik.AN trojan
C:\TDSSKiller_Quarantine\13.03.2013_13.19.23\tdlfs0000\tsk0007.dta Win32/Olmarik.AFK trojan
C:\TDSSKiller_Quarantine\13.03.2013_13.19.23\tdlfs0000\tsk0008.dta Win64/Olmarik.AK trojan
C:\Users\toni rucosky\AppData\Local\Google\Chrome\User Data\Default\Default\aadgdegcdbdhgbgegfgddjdadedcdcde\background.js Win32/TrojanDownloader.Tracur.V trojan
C:\Users\toni rucosky\Documents\Rel 194\disk-defrag-setup.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Users\toni rucosky\Documents\Rel 194\registry-cleaner-setup.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Users\toni rucosky\Documents\Rel 194\registry-defrag-setup.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Users\toni rucosky\Downloads\PuranDefragFreeSetupD.exe a variant of Win32/Toolbar.Babylon.C application

Said it found 20 threats
  • 0



    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello griruco

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Program Files\360Amigo\Uninstall.exe"
    rd /s /q "C:\TDSSKiller_Quarantine\"
    rd /s /q "C:\Users\toni rucosky\AppData\Local\Google\Chrome\User Data\Default\Default\aadgdegcdbdhgbgegfgddjdadedcdcde\"
    del /f /s /q "C:\Users\toni rucosky\Documents\Rel 194\disk-defrag-setup.exe"
    del /f /s /q "C:\Users\toni rucosky\Documents\Rel 194\registry-cleaner-setup.exe"
    del /f /s /q "C:\Users\toni rucosky\Documents\Rel 194\registry-defrag-setup.exe"
    del /f /s /q "C:\Users\toni rucosky\Downloads\PuranDefragFreeSetupD.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet


Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum


There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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Thank you so much for taking time out if your day to help me fix this problem. Everything went smooth and your were very professional. Keep up the good war against malware, we need soldiers like you, it seems like the malware is winning.

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    Trusted Helper

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you are more than welcome

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    Trusted Helper

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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