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Chitka malware infection [Solved]


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#31
lkaz

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Gringo - I can not find DeFogger on my computer. I have the log files - even one that is called defogger_reenable located in C:\Users\Linda, but it is empty.
Suggestions?

I went ahead and downloaded it again and re-enabled.

OK - moving on...

Edited by lkaz, 16 March 2013 - 03:54 PM.

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#32
lkaz

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OK Gringo - I followed your instructions.

I will do a better job of maintenance using the programs you recommended. What weakness allowed for my infection - any idea?

Thank you so much for your patience and wisdom.

QUESTION - my duaghter is having the HTTP ERROR 504 Gateway Timeout issue. Should I have her follow the instructions you gave me to remedy that problem for her?

Thanks so much,
Linda K.
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#33
gringo_pr

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here is a way to do it - http://www.wikihow.com/Flush-DNS
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#34
lkaz

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Gringo - I have been going over your recommended anti-software, etc. post and have a question. If I use Microsoft Security Essentials can I also use MalwareBytes Anti-Malware?
Or would I have to remove the Microsoft first? Sorry if this is a lame question - I have both of these on my computer - Microsoft Security is active, Malwarebytes is not.

Thanks,
Linda K.
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#35
gringo_pr

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Hello Linda


If I use Microsoft Security Essentials can I also use MalwareBytes Anti-Malware? - Yes you can


MSE is an antiVIRUS and MBAM is an antiMALWARE - they do different jobs on the computer and are made to work together



gringo
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#36
gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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