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The dreaded White screen [Solved]


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#16
martinj

martinj

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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 13-03-2013 (ATTENTION: FRST version is 8 days old)
Ran by SYSTEM at 21-03-2013 13:01:15
Running from F:\
Windows Vista ™ Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide [1584184 2008-01-20] (Microsoft Corporation)
HKLM\...\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1560360 2008-07-10] (Synaptics, Inc.)
HKLM\...\Run: [IAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [182808 2008-07-20] (Intel Corporation)
HKLM-x32\...\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe" [638976 2008-09-09] (Chicony)
HKLM-x32\...\Run: [eRecoveryService] [x]
HKLM-x32\...\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [207424 2010-10-27] (ArcSoft Inc.)
HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [919008 2012-07-27] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Maps4PC_0c Browser Plugin Loader] C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbrmon.exe [30096 2011-09-21] (VER_COMPANY_NAME)
HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-11-28] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [254696 2011-06-09] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2012-10-25] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [152544 2012-12-12] (Apple Inc.)
HKLM-x32\...\Run: [CouponXplorer Search Scope Monitor] "C:\PROGRA~2\COUPON~2\bar\1.bin\5zsrchmn.exe" /m=2 /w /h [42536 2013-02-09] (MindSpark)
HKLM-x32\...\Run: [CouponXplorer_5z Browser Plugin Loader] C:\PROGRA~2\COUPON~2\bar\1.bin\5zbrmon.exe [30096 2013-02-09] (VER_COMPANY_NAME)
HKU\Default\...\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter [2438656 2009-04-10] (Microsoft Corporation)
HKU\Default User\...\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter [2438656 2009-04-10] (Microsoft Corporation)
HKU\Jessica\...\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter [2438656 2009-04-10] (Microsoft Corporation)
HKU\Jessica\...\Run: [Aim6] [x]
HKU\Jessica\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [138240 2008-01-20] (Microsoft Corporation)
HKU\Jessica\...\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe [x]
HKU\Jessica\...\Run: [KGShareApp] C:\Program Files (x86)\Kodak\KODAK Share Button App\KGShare_App.exe [394752 2012-10-11] (Eastman Kodak Company)
HKU\Jessica\...\Run: [Spotify] "C:\Users\Jessica\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart [4489112 2013-03-16] (Spotify Ltd)
HKU\Jessica\...\Run: [Spotify Web Helper] "C:\Users\Jessica\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [1103768 2013-03-16] (Spotify Ltd)
HKU\Jessica\...\Winlogon: [Shell] explorer.exe,C:\Users\Jessica\AppData\Roaming\skype.dat [84992 2011-11-18] ()
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Startup: C:\ProgramData\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
ShortcutTarget: Kodak EasyShare software.lnk -> C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe (Eastman Kodak Company)
Startup: C:\ProgramData\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe (McAfee, Inc.)
Startup: C:\Users\Jessica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

==================== Services (Whitelisted) ===================

2 0256671271953383mcinstcleanup; C:\Users\Jessica\AppData\Local\Temp\025667~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [1557 2010-04-22] ()
2 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
2 CouponXplorer_5zService; C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exe [42504 2013-02-09] (COMPANYVERS_NAME)
2 ETService; C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe [24576 2008-06-11] ()
2 Maps4PC_0cService; C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbarsvc.exe [42504 2011-09-21] (COMPANYVERS_NAME)
3 McComponentHostService; "C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe" [235216 2013-02-05] (McAfee, Inc.)
2 N360; "C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe" /s "N360" /m "C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\diMaster.dll" /prefetch:1 [535416 2012-10-11] (Symantec Corporation)
2 Viewpoint Manager Service; "C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe" [24652 2007-01-04] (Viewpoint Corporation)

==================== Drivers (Whitelisted) =====================

1 BHDrvx64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130301.001\BHDrvx64.sys [1388120 2013-02-07] (Symantec Corporation)
1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1402000.013\ccSetx64.sys [168096 2012-10-03] (Symantec Corporation)
1 eeCtrl; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2012-08-08] (Symantec Corporation)
3 EraserUtilRebootDrv; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [138912 2012-08-08] (Symantec Corporation)
1 IDSVia64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130313.001\IDSvia64.sys [513184 2013-02-22] (Symantec Corporation)
2 int15; C:\Windows\SysWow64\Drivers\int15.sys [15392 2008-06-11] (Acer, Inc.)
3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130316.006\ENG64.SYS [126192 2013-02-24] (Symantec Corporation)
3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130316.006\EX64.SYS [2087664 2013-02-24] (Symantec Corporation)
3 O2MDRDR; C:\Windows\System32\DRIVERS\o2mdx64.sys [62296 2008-07-15] (O2Micro )
0 SI3132; C:\Windows\System32\Drivers\SI3132.sys [90664 2007-10-03] (Silicon Image, Inc)
0 SiFilter; C:\Windows\System32\DRIVERS\SiWinAcc.sys [22056 2007-10-03] (Silicon Image, Inc)
0 SiRemFil; C:\Windows\System32\Drivers\SiRemFil.sys [17448 2007-10-03] (Silicon Image, Inc)
3 SRTSP; C:\Windows\System32\Drivers\N360x64\1402000.013\SRTSP64.SYS [776864 2012-10-08] (Symantec Corporation)
1 SRTSPX; C:\Windows\system32\drivers\N360x64\1402000.013\SRTSPX64.SYS [37496 2012-05-24] (Symantec Corporation)
0 SymDS; C:\Windows\System32\drivers\N360x64\1402000.013\SYMDS64.SYS [493216 2012-10-03] (Symantec Corporation)
0 SymEFA; C:\Windows\System32\drivers\N360x64\1402000.013\SYMEFA64.SYS [1133216 2012-10-03] (Symantec Corporation)
3 SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2013-02-16] (Symantec Corporation)
1 SymIM; C:\Windows\System32\DRIVERS\SymIMv.sys [43680 2012-08-08] (Symantec Corporation)
1 SymIRON; C:\Windows\system32\drivers\N360x64\1402000.013\Ironx64.SYS [224416 2012-07-27] (Symantec Corporation)
1 SYMTDIv; C:\Windows\System32\Drivers\N360x64\1402000.013\SYMTDIV.SYS [455840 2012-07-22] (Symantec Corporation)
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]

==================== NetSvcs (Whitelisted) ====================


==================== One Month Created Files and Folders ========

2013-03-21 13:01 - 2013-03-21 13:01 - 00000000 ____D C:\FRST
2013-03-17 08:42 - 2013-03-17 08:42 - 00056712 ____A C:\Users\Jessica\Downloads\Extras.Txt
2013-03-17 08:40 - 2013-03-17 08:40 - 00166608 ____A C:\Users\Jessica\Downloads\OTL.Txt
2013-03-17 07:28 - 2013-03-17 07:28 - 00602112 ____A (OldTimer Tools) C:\Users\Jessica\Downloads\OTL.com
2013-03-17 07:22 - 2013-03-17 07:22 - 00001599 ____A C:\Users\Jessica\Desktop\aswMBR.txt
2013-03-17 07:22 - 2013-03-17 07:22 - 00000512 ____A C:\Users\Jessica\Desktop\MBR.dat
2013-03-16 18:36 - 2013-03-20 15:47 - 00000732 ____A C:\Users\Jessica\AppData\Local\d3d9caps64.dat
2013-03-16 11:23 - 2013-03-20 16:33 - 00000004 ____A C:\Users\Jessica\AppData\Roaming\skype.ini
2013-03-16 11:03 - 2013-03-20 16:03 - 00000680 ____A C:\Users\Jessica\AppData\Local\d3d9caps.dat
2013-03-13 23:01 - 2013-02-01 23:31 - 17815040 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-03-13 23:01 - 2013-02-01 22:58 - 10925568 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-03-13 23:01 - 2013-02-01 22:57 - 02312704 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-03-13 23:01 - 2013-02-01 22:48 - 01346048 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-03-13 23:01 - 2013-02-01 22:47 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2013-03-13 23:01 - 2013-02-01 22:47 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-03-13 23:01 - 2013-02-01 22:46 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2013-03-13 23:01 - 2013-02-01 22:43 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-03-13 23:01 - 2013-02-01 22:42 - 00816640 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-03-13 23:01 - 2013-02-01 22:42 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2013-03-13 23:01 - 2013-02-01 22:41 - 00599040 ____A (Microsoft Corporation) C:\Windows\System32\vbscript.dll
2013-03-13 23:01 - 2013-02-01 22:40 - 00729088 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-03-13 23:01 - 2013-02-01 22:39 - 02147840 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-03-13 23:01 - 2013-02-01 22:38 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-03-13 23:01 - 2013-02-01 22:38 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-03-13 23:01 - 2013-02-01 22:34 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-03-13 23:01 - 2013-02-01 20:09 - 12321792 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-03-13 23:01 - 2013-02-01 19:42 - 09738240 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-03-13 23:01 - 2013-02-01 19:38 - 01800704 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-03-13 23:01 - 2013-02-01 19:31 - 01103872 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-03-13 23:01 - 2013-02-01 19:30 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2013-03-13 23:01 - 2013-02-01 19:30 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-03-13 23:01 - 2013-02-01 19:29 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
2013-03-13 23:01 - 2013-02-01 19:27 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-03-13 23:01 - 2013-02-01 19:26 - 00717824 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-03-13 23:01 - 2013-02-01 19:26 - 00420864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2013-03-13 23:01 - 2013-02-01 19:26 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2013-03-13 23:01 - 2013-02-01 19:25 - 00607744 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-03-13 23:01 - 2013-02-01 19:23 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-03-13 23:01 - 2013-02-01 19:23 - 01796096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-03-13 23:01 - 2013-02-01 19:23 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2013-03-13 23:01 - 2013-02-01 19:20 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-02-25 10:28 - 2013-02-25 10:29 - 00014185 ____A C:\Users\Jessica\Documents\Martin Budget.xlsx
2013-02-24 08:48 - 2012-08-08 17:50 - 00043680 ___RA (Symantec Corporation) C:\Windows\System32\Drivers\SymIMV.sys

==================== One Month Modified Files and Folders =======

2013-03-20 16:34 - 2008-12-10 15:49 - 01074091 ____A C:\Windows\WindowsUpdate.log
2013-03-20 16:34 - 2008-10-30 12:29 - 00000012 ____A C:\Windows\bthservsdp.dat
2013-03-20 16:34 - 2006-11-02 07:42 - 00032588 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2013-03-20 16:34 - 2006-11-02 07:42 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-03-20 16:34 - 2006-11-02 07:22 - 00003216 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-03-20 16:34 - 2006-11-02 07:22 - 00003216 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-03-20 16:33 - 2013-03-16 11:23 - 00000004 ____A C:\Users\Jessica\AppData\Roaming\skype.ini
2013-03-20 16:33 - 2012-04-15 03:15 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-03-20 16:10 - 2012-08-17 12:50 - 00000900 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-03-20 16:03 - 2013-03-16 11:03 - 00000680 ____A C:\Users\Jessica\AppData\Local\d3d9caps.dat
2013-03-20 15:47 - 2013-03-16 18:36 - 00000732 ____A C:\Users\Jessica\AppData\Local\d3d9caps64.dat
2013-03-20 15:46 - 2013-02-11 16:04 - 00000000 ____D C:\Users\Jessica\AppData\Roaming\Spotify
2013-03-20 15:41 - 2012-08-17 12:50 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-03-20 15:41 - 2008-12-10 16:13 - 00000000 ____A C:\Windows\System32\LogConfigTemp.xml
2013-03-19 15:47 - 2008-10-30 13:35 - 00002611 ____A C:\Users\Jessica\Desktop\Microsoft Word.lnk
2013-03-17 08:42 - 2013-03-17 08:42 - 00056712 ____A C:\Users\Jessica\Downloads\Extras.Txt
2013-03-17 08:40 - 2013-03-17 08:40 - 00166608 ____A C:\Users\Jessica\Downloads\OTL.Txt
2013-03-17 07:28 - 2013-03-17 07:28 - 00602112 ____A (OldTimer Tools) C:\Users\Jessica\Downloads\OTL.com
2013-03-17 07:22 - 2013-03-17 07:22 - 00001599 ____A C:\Users\Jessica\Desktop\aswMBR.txt
2013-03-17 07:22 - 2013-03-17 07:22 - 00000512 ____A C:\Users\Jessica\Desktop\MBR.dat
2013-03-17 06:36 - 2006-11-02 04:46 - 00703516 ____A C:\Windows\System32\PerfStringBackup.INI
2013-03-16 12:04 - 2010-04-03 06:46 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2013-03-16 12:03 - 2012-11-17 15:45 - 00000000 ____D C:\ProgramData\McAfee Security Scan
2013-03-16 12:03 - 2012-11-17 15:45 - 00000000 ____D C:\ProgramData\Application Data\McAfee Security Scan
2013-03-16 12:03 - 2008-10-30 13:31 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-03-16 12:03 - 2008-10-30 13:31 - 00000000 ____D C:\ProgramData\Application Data\Microsoft Help
2013-03-16 12:03 - 2006-11-02 05:34 - 00000000 ____D C:\Windows\System32\spool
2013-03-16 12:03 - 2006-11-02 05:33 - 00000000 __RSD C:\Windows\Media
2013-03-16 12:03 - 2006-11-02 05:33 - 00000000 ____D C:\Windows\registration
2013-03-16 11:27 - 2008-01-20 19:26 - 00425034 ____A C:\Windows\PFRO.log
2013-03-16 11:18 - 2012-03-09 15:54 - 00000000 ____D C:\Users\Jessica\AppData\Local\CrashDumps
2013-03-14 14:56 - 2013-02-11 16:05 - 00000000 ____D C:\Users\Jessica\AppData\Local\Spotify
2013-03-13 23:03 - 2006-11-02 04:35 - 72013344 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2013-03-13 18:56 - 2012-08-17 12:51 - 00001987 ____A C:\Users\Public\Desktop\Google Chrome.lnk
2013-03-13 02:23 - 2012-04-15 03:15 - 00693976 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-03-13 02:23 - 2011-05-15 08:24 - 00073432 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-03-05 03:33 - 2009-12-28 17:15 - 00000404 ____A C:\Windows\Tasks\EasyShare Registration Task.job
2013-03-03 09:14 - 2010-04-22 08:25 - 00000000 ____D C:\Windows\System32\Drivers\N360x64
2013-02-25 10:29 - 2013-02-25 10:28 - 00014185 ____A C:\Users\Jessica\Documents\Martin Budget.xlsx
2013-02-25 07:21 - 2008-10-30 13:35 - 00002569 ____A C:\Users\Jessica\Desktop\Microsoft Office Excel 2007.lnk
2013-02-24 08:52 - 2010-04-22 08:22 - 00000000 ____D C:\ProgramData\Norton
2013-02-24 08:52 - 2010-04-22 08:22 - 00000000 ____D C:\ProgramData\Application Data\Norton
2013-02-24 08:46 - 2012-07-13 16:52 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service


==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys
[2012-12-11 18:12] - [2012-08-21 03:50] - 0267648 ____A (Microsoft Corporation) 582F710097B46140F5A89A19A6573D4B


==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-03-06 21:00:09
Restore point made on: 2013-03-08 13:57:22
Restore point made on: 2013-03-09 05:21:23
Restore point made on: 2013-03-09 21:00:21
Restore point made on: 2013-03-10 20:38:29
Restore point made on: 2013-03-11 20:00:20
Restore point made on: 2013-03-12 20:35:12
Restore point made on: 2013-03-13 20:00:08
Restore point made on: 2013-03-13 23:00:18
Restore point made on: 2013-03-14 18:00:30
Restore point made on: 2013-03-15 20:00:20
Restore point made on: 2013-03-16 11:57:31
Restore point made on: 2013-03-17 07:15:58
Restore point made on: 2013-03-17 08:23:09

==================== Memory info ===========================

Percentage of memory in use: 10%
Total physical RAM: 3960.13 MB
Available physical RAM: 3533.84 MB
Total Pagefile: 3832.04 MB
Available Pagefile: 3607.44 MB
Total Virtual: 8192 MB
Available Virtual: 8191.91 MB

==================== Partitions =============================

1 Drive c: (OS) (Fixed) (Total:144.04 GB) (Free:28.23 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: (DATA) (Fixed) (Total:144.04 GB) (Free:143.95 GB) NTFS
4 Drive f: () (Removable) (Total:1.86 GB) (Free:1.74 GB) FAT
5 Drive x: (PQSERVICE) (Fixed) (Total:10 GB) (Free:1.56 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 298 GB 1337 KB
Disk 1 Online 1902 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 OEM 10 GB 1024 KB
Partition 2 Primary 144 GB 10 GB
Partition 3 Primary 144 GB 154 GB

==================================================================================

Disk: 0
Partition 1
Type : 27
Hidden: Yes
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 X PQSERVICE NTFS Partition 10 GB Healthy Hidden

=========================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C OS NTFS Partition 144 GB Healthy

=========================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 D DATA NTFS Partition 144 GB Healthy

=========================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1902 MB 32 KB

==================================================================================

Disk: 1
Partition 1
Type : 06
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 0 F FAT Removable 1902 MB Healthy

=========================================================
============================== MBR Partition Table ==================

==============================
Partitions of Disk 0:
===============
Disk ID: 5F5706B2

Partition 1:
=========
Hex: 0020210027FEFFFF0008000000004001
Active: NO
Type: 27
Size: 10 GB

Partition 2:
=========
Hex: 80FEFFFF07FEFFFF0008400100680112
Active: YES
Type: 07 (NTFS)
Size: 144 GB

Partition 3:
=========
Hex: 00FEFFFF07FEFFFF0070411300700112
Active: NO
Type: 07 (NTFS)
Size: 144 GB

==============================
Partitions of Disk 1:
===============
Disk ID: 00C451D0

Partition 1:
=========
Hex: 8001010006FEFFFF400000002C6C3B00
Active: YES
Type: 06
Size: 2 GB


Last Boot: 2013-03-20 15:46

==================== End Of Log =============================
  • 0

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#17
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,719 posts
Hi. :)

Custom FRST Script:

  • Open notepad (Start >> All Programs >> Accessories >> Notepad). Please copy the entire contents of the quote box below(do not copy the word quote). (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste).

Start
HKU\Jessica\...\Winlogon: [Shell] explorer.exe,C:\Users\Jessica\AppData\Roaming\skype.dat [84992 2011-11-18] ()
2013-03-20 16:33 - 2013-03-16 11:23 - 00000004 ____A C:\Users\Jessica\AppData\Roaming\skype.ini
End

  • Save it on the flashdrive as fixlist.txt
  • Now please enter System Recovery Options then select Command Prompt.
  • Run FRST64 again as outlined in my prior post and then press the Fix button just once and wait.
  • The tool will make a log on the flashdrive (Fixlog.txt). Please copy and paste the contents of the aforementioned notepad file in your next reply
  • Reboot your machine back into Normal Mode.
Note: This above custom script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Download/Run ComboFix:

Please visit this web-page for download links, and instructions for running the tool:

How to use ComboFix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

How To Temporarily Disable Your Anti-virus, Firewall and Anti-malware Programs <-- Click on this link.

Please include the C:\ComboFix.txt in your next reply for further review.

Note: If ComboFix detects Rootkit activity and asks to reboot the system, please allow this to be done.

If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use. ComboFix Should Not be used unless requested by a trained Anti-Malware helper.


When completed the above, please post back the following in the order asked for:

  • How is your computer performing now, any other symptoms and or problems encountered ?
  • New FRST Log.
  • ComboFix Log.

  • 0

#18
martinj

martinj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
My computer doesn't have the white screen anymore and seems to be running fine again.

FRST Log:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 13-03-2013
Ran by SYSTEM at 2013-03-22 10:05:56 Run:1
Running from F:\

==============================================

HKEY_USERS\Jessica\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell Value deleted successfully.
C:\Users\Jessica\AppData\Roaming\skype.ini moved successfully.

==== End of Fixlog ====


ComboFix Log:


ComboFix 13-03-23.01 - Jessica 03/23/2013 17:16:46.1.2 - x64
MicrosoftÆ Windows Vistaô Home Premium 6.0.6002.2.1252.1.1033.18.3960.2301 [GMT -4:00]
Running from: c:\users\Jessica\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\alotappbar
c:\program files (x86)\alotappbar\alotUninst.exe
c:\program files (x86)\alotappbar\bin\alotappbar.dll
c:\program files (x86)\alotappbar\bin\alothelper.dll
c:\program files (x86)\alotappbar\bin\ALOTSettings.exe
c:\program files (x86)\alotappbar\bin\alotwidgets.exe
c:\program files (x86)\alotappbar\bin\BHO\ALOTHelperBHO.dll
c:\program files (x86)\FunWebProducts
c:\program files (x86)\Mozilla Firefox\components\AskHPRFF.js
c:\users\Jessica\AppData\Roaming\skype.dat
c:\users\Jessica\Documents\~WRL0005.tmp
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2013-02-23 to 2013-03-23 )))))))))))))))))))))))))))))))
.
.
2013-03-23 21:29 . 2013-03-23 21:29 -------- d-----w- c:\users\Jessica\AppData\Local\temp
2013-03-23 21:29 . 2013-03-23 21:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-21 21:01 . 2013-03-21 21:01 -------- d-----w- C:\FRST
2013-02-24 18:01 . 2013-03-03 17:13 -------- d-----w- c:\windows\system32\drivers\N360x64\1402000.013
2013-02-24 16:48 . 2012-08-09 01:50 43680 ----a-r- c:\windows\system32\drivers\SymIMV.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-14 07:03 . 2006-11-02 12:35 72013344 ----a-w- c:\windows\system32\mrt.exe
2013-03-13 10:23 . 2012-04-15 11:15 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-03-13 10:23 . 2011-05-15 16:24 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-16 23:35 . 2010-04-22 16:26 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-01-05 05:37 . 2013-02-13 19:22 4695400 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-04 11:31 . 2013-02-13 19:22 1423720 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-04 01:59 . 2013-02-13 19:22 2773504 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{0297a026-3011-46d3-ad62-bb9a7612aea7}]
2013-02-09 22:58 707728 ----a-w- c:\progra~2\COUPON~2\bar\1.bin\5zbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2009-04-02 16:47 333192 ----a-w- c:\program files (x86)\AskBarDis\bar\bin\askBar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{7d69ed06-0171-4379-9528-08df51092727}]
2013-02-09 22:58 62864 ----a-w- c:\program files (x86)\CouponXplorer_5z\bar\1.bin\5zSrcAs.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{ac3eb537-a86d-4a88-802a-79918db4abe7}]
2011-09-21 19:38 669072 ----a-w- c:\progra~2\MAPS4P~2\bar\1.bin\0cbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{d76689d9-6555-42ee-a94f-ba89fb29ceb1}]
2011-09-21 19:38 62864 ----a-w- c:\program files (x86)\Maps4PC_0c\bar\1.bin\0cSrcAs.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files (x86)\AskBarDis\bar\bin\askBar.dll" [2009-04-02 333192]
"{32bfba07-b1fc-4764-bc21-4af8c6188ca5}"= "c:\program files (x86)\Maps4PC_0c\bar\1.bin\0cbar.dll" [2011-09-21 669072]
"{65c72339-fb1d-4155-84e1-9afacee02d6f}"= "c:\program files (x86)\CouponXplorer_5z\bar\1.bin\5zbar.dll" [2013-02-09 707728]
.
[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
.
[HKEY_CLASSES_ROOT\clsid\{32bfba07-b1fc-4764-bc21-4af8c6188ca5}]
.
[HKEY_CLASSES_ROOT\clsid\{65c72339-fb1d-4155-84e1-9afacee02d6f}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"KGShareApp"="c:\program files (x86)\Kodak\KODAK Share Button App\KGShare_App.exe" [2012-10-11 394752]
"Spotify"="c:\users\Jessica\AppData\Roaming\Spotify\Spotify.exe" [2013-03-16 4489112]
"Spotify Web Helper"="c:\users\Jessica\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-03-16 1103768]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Gateway\traybar.exe" [2008-09-10 638976]
"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"Maps4PC_0c Browser Plugin Loader"="c:\progra~2\MAPS4P~2\bar\1.bin\0cbrmon.exe" [2011-09-21 30096]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"CouponXplorer Search Scope Monitor"="c:\progra~2\COUPON~2\bar\1.bin\5zsrchmn.exe" [2013-02-09 42536]
"CouponXplorer_5z Browser Plugin Loader"="c:\progra~2\COUPON~2\bar\1.bin\5zbrmon.exe" [2013-02-09 30096]
.
c:\users\Jessica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - c:\program files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2009-7-10 323584]
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
R2 0256671271953383mcinstcleanup;McAfee Application Installer Cleanup (0256671271953383);c:\users\Jessica\AppData\Local\Temp\025667~1.EXE [x]
.
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-14 02:54 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 10:23]
.
2013-03-05 c:\windows\Tasks\EasyShare Registration Task.job
- c:\windows\system32\rundll32.exe [2006-11-02 09:45]
.
2013-03-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-17 20:50]
.
2013-03-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-17 20:50]
.
2010-12-16 c:\windows\Tasks\User_Feed_Synchronization-{B40E8730-63D0-4449-A6B2-D8D596DC135F}.job
- c:\windows\system32\msfeedssync.exe [2011-07-27 12:31]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-07-10 1560360]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-07-21 182808]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-12 151064]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-12 209432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-12 182808]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://xfinity.comcast.net/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=2&o=vp64&d=1208&m=md7820u
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=2&o=vp64&d=1208&m=md7820u
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: &AIM Toolbar Search - c:\programdata\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?q={searchTerms}&s_it=aimright-ff&s_qt=sb&tb_uuid=20120310173527646&tb_oid=14-05-2009&tb_mrud=22-02-2013
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?mtmhp=hyplogusaolp00000013
FF - ExtSQL: !HIDDEN! 2009-09-02 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2011-11-10 06:07; [email protected]_0c.com; c:\program files (x86)\Maps4PC_0c\bar\1.bin
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - c:\program files (x86)\alotappbar\bin\BHO\ALOTHelperBHO.dll
Toolbar-{A531D99C-5A22-449b-83DA-872725C6D0ED} - c:\program files (x86)\alotappbar\bin\ALOTHelper.dll
Wow6432Node-HKCU-Run-Aim6 - (no file)
Wow6432Node-HKCU-Run-WMPNSCFG - c:\program files (x86)\Windows Media Player\WMPNSCFG.exe
Wow6432Node-HKLM-Run-eRecoveryService - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd
SafeBoot-mcmscsvc
SafeBoot-MCODS
WebBrowser-{3041D03E-FD4B-44E0-B742-2D9B88305F98} - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-alotAppbar - c:\program files (x86)\alotappbar\alotUninst.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-03-23 17:31:56
ComboFix-quarantined-files.txt 2013-03-23 21:31
.
Pre-Run: 30,174,093,312 bytes free
Post-Run: 30,228,770,816 bytes free
.
- - End Of File - - 7DB1EAC7D87EE6CD0651DE076B01564D
  • 0

#19
Dakeyras

Dakeyras

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Hi. :)

My computer doesn't have the white screen anymore and seems to be running fine again.

Good and we are making some progress then.

Next:

Carry out my prior instructions please in post #11...

As in attaching the requested file and backing up the registry etc and we will then go from there, thank you.
  • 0

#20
martinj

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Which program should I use to open the MBR.dat file?
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#21
Dakeyras

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No need to open it merely upload/attach it in a reply etc. :)

How to add an attachment to a new topic or reply
  • 0

#22
Dakeyras

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#23
Dakeyras

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Re-opened per OP's request.
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#24
martinj

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Attached is the MbR file

Attached File  MBR.dat   512bytes   164 downloadsAttached File  MBR.dat   512bytes   164 downloads
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#25
Dakeyras

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Hi. :)

Attached is the MbR file

Thank you, I have analysed that and all appear to be fine, so lets proceed as follows shall we...

Scan with AdwCleaner:

Please download adwcleaner from here and save to your desktop.

Alternate downloads are here or here.

  • Right-click on adwcleaner.exe and select Run as Administrator to launch the application.
  • Now click on the Delete tab >> reboot your machine if not prompted to do so.
  • Please post the contents of the log file created in your next post.
Note: The log can also be located at C: >> AdwCleaner[XX].txt >> XX <-- denotes the number of times the application has been ran, so in this case should be something like S1.

Malwarebytes Anti-Malware:

Note: Remember to right click on MBAM's executable and select Run As Administrator.

  • Launch the application, Check for Updates >> Perform quick scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Scan with FSS:

Please download Farbar Service Scanner and save to your desktop.

  • Right-click FSS.exe and select Run as Administrator to start the program.
  • Select all available options.
  • Then click on the Scan tab.
  • When the scan is complete, it will produce a log named FSS.txt.
  • Post the contents in your next reply.
Next:

When completed the above, please post back the following in the order asked for:

  • How is your computer performing now, any further symptoms and or problems encountered?
  • AdwCleaner Log.
  • Malwarebytes Anti-Malware Log.
  • Farbar Service Scanner Log.
Note: Post all requested logs separately if you so wish.
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#26
martinj

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For the AdwCleaner, this is the scan file:

# AdwCleaner v2.115 - Logfile created 03/31/2013 at 08:49:53
# Updated 17/03/2013 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Jessica - JESSICA-PC
# Boot Mode : Normal
# Running from : C:\Users\Jessica\Desktop\AdwCleaner.exe
# Option [Search]


***** [Services] *****

Found : Viewpoint Manager Service

***** [Files / Folders] *****

File Found : C:\Program Files (x86)\Mozilla FireFox\Components\AskSearch.js
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Found : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\searchplugins\Ask.xml
File Found : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\searchplugins\safesearch.xml
Folder Found : C:\Program Files (x86)\AskBarDis
Folder Found : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Found : C:\Program Files (x86)\Viewpoint
Folder Found : C:\ProgramData\Viewpoint
Folder Found : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\extensions\{E9A1DEE0-C623-4439-8932-001E7D17607D}
Folder Found : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\extensions\[email protected]_0c.com

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\AskBarDis
Key Found : HKCU\Software\AskBarDis
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Ask Toolbar_is1
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\clickpotatolitesa
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0702A2B6-13AA-4090-9E01-BCDC85DD933F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}
Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Found : HKLM\SOFTWARE\Classes\dnUpdate
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{4B1C1E16-6B34-430E-B074-5928ECA4C150}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D2E5FA06-DCC7-46F9-BEFF-BFD06F69B9B2}
Key Found : HKLM\Software\MetaStream
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Found : HKLM\Software\Viewpoint
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{0702A2B6-13AA-4090-9E01-BCDC85DD933F}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{08993A7C-E764-4172-9627-BFB5EA6897B2}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{128A6C66-AC6A-4617-8268-AB7F47B7215E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{571715D7-3395-4DF0-B43C-784836209E60}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{622FD888-4E91-4D68-84D4-7262FD0811BF}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B0DE3308-5D5A-470D-81B9-634FC078393B}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4634804A-F0B0-4A74-A550-FC0EEF8A4362}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4C07EA4F-5F52-4222-B170-4CD9ED33BAEA}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C44FEFF4-EF0C-4CF7-83D0-92B4266A32B9}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F131923C-381D-4E4C-A472-4A17118FD742}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Ask Toolbar_is1
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4634804A-F0B0-4A74-A550-FC0EEF8A4362}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4C07EA4F-5F52-4222-B170-4CD9ED33BAEA}
Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C44FEFF4-EF0C-4CF7-83D0-92B4266A32B9}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Classes\Interface\{F131923C-381D-4E4C-A472-4A17118FD742}
Key Found : HKU\S-1-5-21-3658087910-1984126605-2863041853-1000\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKU\S-1-5-21-3658087910-1984126605-2863041853-1000\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{3041D03E-FD4B-44E0-B742-2D9B88305F98}]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{3041D03E-FD4B-44E0-B742-2D9B88305F98}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-US)

File : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\prefs.js

Found : user_pref("aim_toolbar.default.search.url", "hxxp://search.aol.com/search/search?q={searchTerms}&s_i[...]
Found : user_pref("aol_toolbar.surf.date", "16");
Found : user_pref("aol_toolbar.surf.lastDate", "5");
Found : user_pref("aol_toolbar.surf.lastMonth", "2");
Found : user_pref("aol_toolbar.surf.lastYear", "2013");
Found : user_pref("aol_toolbar.surf.mURL", "");
Found : user_pref("aol_toolbar.surf.mURLh", "0");
Found : user_pref("aol_toolbar.surf.mURLw", "0");
Found : user_pref("aol_toolbar.surf.mURLx", "0");
Found : user_pref("aol_toolbar.surf.mURLy", "0");
Found : user_pref("aol_toolbar.surf.milestone", "-1");
Found : user_pref("aol_toolbar.surf.month", "16");
Found : user_pref("aol_toolbar.surf.prevMonth", "91");
Found : user_pref("aol_toolbar.surf.total", "45652");
Found : user_pref("aol_toolbar.surf.week", "16");
Found : user_pref("aol_toolbar.surf.year", "146");
Found : user_pref("browser.search.defaulturl", "hxxp://search.aol.com/search/search?q={searchTerms}&s_it=aim[...]
Found : user_pref("extensions.snipit.askTbInstalled", true);
Found : user_pref("extensions.snipit.chromeURL", "hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101753&gct=&[...]
Found : user_pref("google.toolbar.linkdoctor.backup.keyword.URL", "hxxp://toolbar.ask.com/toolbarv/askRedire[...]

-\\ Google Chrome v25.0.1364.172

File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [9975 octets] - [31/03/2013 08:49:53]

########## EOF - C:\AdwCleaner[R1].txt - [10035 octets] ##########
  • 0

#27
martinj

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This is the AdwCleaner Delete file:

# AdwCleaner v2.115 - Logfile created 03/31/2013 at 08:54:41
# Updated 17/03/2013 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Jessica - JESSICA-PC
# Boot Mode : Normal
# Running from : C:\Users\Jessica\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\AskBarDis
Deleted on reboot : C:\Program Files (x86)\Common Files\Software Update Utility
Deleted on reboot : C:\Program Files (x86)\Viewpoint
Deleted on reboot : C:\ProgramData\Viewpoint
Deleted on reboot : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\extensions\{E9A1DEE0-C623-4439-8932-001E7D17607D}
Deleted on reboot : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\extensions\[email protected]_0c.com
File Deleted : C:\Program Files (x86)\Mozilla FireFox\Components\AskSearch.js
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\searchplugins\Ask.xml
File Deleted : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\searchplugins\safesearch.xml

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\AskBarDis
Key Deleted : HKCU\Software\AskBarDis
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Ask Toolbar_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\clickpotatolitesa
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0702A2B6-13AA-4090-9E01-BCDC85DD933F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4B1C1E16-6B34-430E-B074-5928ECA4C150}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D2E5FA06-DCC7-46F9-BEFF-BFD06F69B9B2}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{0702A2B6-13AA-4090-9E01-BCDC85DD933F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{08993A7C-E764-4172-9627-BFB5EA6897B2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{128A6C66-AC6A-4617-8268-AB7F47B7215E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{571715D7-3395-4DF0-B43C-784836209E60}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{622FD888-4E91-4D68-84D4-7262FD0811BF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B0DE3308-5D5A-470D-81B9-634FC078393B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Ask Toolbar_is1
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4634804A-F0B0-4A74-A550-FC0EEF8A4362}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C07EA4F-5F52-4222-B170-4CD9ED33BAEA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C44FEFF4-EF0C-4CF7-83D0-92B4266A32B9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F131923C-381D-4E4C-A472-4A17118FD742}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{3041D03E-FD4B-44E0-B742-2D9B88305F98}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{3041D03E-FD4B-44E0-B742-2D9B88305F98}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-US)

File : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\yhn60zop.default\prefs.js

Deleted : user_pref("aim_toolbar.default.search.url", "hxxp://search.aol.com/search/search?q={searchTerms}&s_i[...]
Deleted : user_pref("aol_toolbar.surf.date", "16");
Deleted : user_pref("aol_toolbar.surf.lastDate", "5");
Deleted : user_pref("aol_toolbar.surf.lastMonth", "2");
Deleted : user_pref("aol_toolbar.surf.lastYear", "2013");
Deleted : user_pref("aol_toolbar.surf.mURL", "");
Deleted : user_pref("aol_toolbar.surf.mURLh", "0");
Deleted : user_pref("aol_toolbar.surf.mURLw", "0");
Deleted : user_pref("aol_toolbar.surf.mURLx", "0");
Deleted : user_pref("aol_toolbar.surf.mURLy", "0");
Deleted : user_pref("aol_toolbar.surf.milestone", "-1");
Deleted : user_pref("aol_toolbar.surf.month", "16");
Deleted : user_pref("aol_toolbar.surf.prevMonth", "91");
Deleted : user_pref("aol_toolbar.surf.total", "45652");
Deleted : user_pref("aol_toolbar.surf.week", "16");
Deleted : user_pref("aol_toolbar.surf.year", "146");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.aol.com/search/search?q={searchTerms}&s_it=aim[...]
Deleted : user_pref("extensions.snipit.askTbInstalled", true);
Deleted : user_pref("extensions.snipit.chromeURL", "hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101753&gct=&[...]
Deleted : user_pref("google.toolbar.linkdoctor.backup.keyword.URL", "hxxp://toolbar.ask.com/toolbarv/askRedire[...]

-\\ Google Chrome v25.0.1364.172

File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [10083 octets] - [31/03/2013 08:49:53]
AdwCleaner[S1].txt - [9284 octets] - [31/03/2013 08:54:41]

########## EOF - C:\AdwCleaner[S1].txt - [9344 octets] ##########
  • 0

#28
martinj

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MBAM log:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.31.02

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Jessica :: JESSICA-PC [administrator]

3/31/2013 9:08:56 AM
mbam-log-2013-03-31 (09-08-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210683
Time elapsed: 5 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
  • 0

#29
martinj

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FSS Log:

Farbar Service Scanner Version: 03-03-2013
Ran by Jessica (administrator) on 31-03-2013 at 09:19:17
Running from "C:\Users\Jessica\Desktop"
Windows Vista ™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcsvc.dll
[2009-12-03 23:17] - [2009-04-11 03:11] - 0268288 ____A (Microsoft Corporation) 3ED0321127CE70ACDAABBF77E157C2A7

C:\Windows\System32\drivers\afd.sys
[2012-02-23 17:04] - [2012-01-03 10:25] - 0404992 ____A (Microsoft Corporation) C4F6CE6087760AD70960C9EB130E7943

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-13 15:22] - [2013-01-04 07:31] - 1423720 ____A (Microsoft Corporation) 0E970F59D7FBB838316176B19A2ADB82

C:\Windows\System32\dnsrslvr.dll
[2011-04-16 12:05] - [2011-03-02 12:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2009-12-03 23:18] - [2009-04-11 03:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2009-12-03 23:17] - [2009-04-11 03:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe
[2009-12-03 23:18] - [2009-04-11 03:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2009-12-03 23:17] - [2009-04-11 03:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2009-12-03 23:18] - [2009-04-11 03:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll
[2009-12-03 23:19] - [2009-04-11 03:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2009-12-03 23:18] - [2009-04-11 03:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2012-10-10 04:22] - [2012-06-01 20:20] - 0174592 ____A (Microsoft Corporation) CA78B312C44E4D52E842C2C8BD48E452

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2009-12-03 23:19] - [2009-04-11 03:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of log ****
  • 0

#30
martinj

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The computer seems to be running normally.
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