Windows 7 Home Premium
Bought new from Toshiba and been using it for about three years.
In the last two days my laptop have been automatically updating Windows during shutting down.
Today I turned the laptop on and it will only boot past the Windows splash screen then it will show the black screen with the mouse cursor. When I move the mouse cursor, the screen dims.
I have tried booting it in last known good configuration and ran system restore to before it have the Windows updates installed but it did not solve the problem. I also ran the startup repair but it did not find any problems to fix.
It could only boot in safe mode and debugging mode. I am using safe mode with networking now to post here.
Chkdsk in command prompt:
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume label is TI105846W0F.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
538624 file records processed.
File verification completed.
616 large file records processed.
0 bad file records processed.
8 EA records processed.
45 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
651820 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
538624 file SDs/SIDs processed.
Security descriptor verification completed.
56599 data files processed.
CHKDSK is verifying Usn Journal...
36648816 USN bytes processed.
Usn Journal verification completed.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
233228287 KB total disk space.
105123828 KB in 470702 files.
218996 KB in 56600 indexes.
0 KB in bad sectors.
649327 KB in use by the system.
65536 KB occupied by the log file.
127236136 KB available on disk.
4096 bytes in each allocation unit.
58307071 total allocation units on disk.
31809034 allocation units available on disk.
I ran chkdsk/f as it suggested in command prompt and it was scheduled to run at the next startup. I restart the computer and it scanned the computer for problems at startup. It did not find any problems. After attempting to search and fix problems, the computer continue to boot and it came to the black screen with the mouse cursor. I can hear the disk drive still running and the fan is still working.
I don't have a Windows 7 CD for it to boot from since the laptop already came with the installed operating system.
What else can I do to fix my laptop and have it boot normally again?